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Direct rivals · Direct rivals in the full size suv segment

2014 Ford Explorer vs 2014 Jeep Grand Cherokee

Reliability comparison based on NHTSA recall and complaint records.

Synced 2026-05-03 Source: NHTSA public records Reviewed by ASE-certified contributors
Quick verdict
2014 Ford Explorer clearly comes out ahead on reliability data

Two trucks built for the same buyer, and the data tells a clear story. The 2014 Ford Explorer edges the 2014 Jeep Grand Cherokee on reliability scoring (3.2 versus 2.1) with meaningful gaps in complaint volume and severity. Real differences, not noise.

More reliable

2014 Ford Explorer

3.2/5
Reliability score
1,657 complaints
0 recalls (0 critical)
$14,550 repair exposure
vs

2014 Jeep Grand Cherokee

2.1/5
Reliability score
2,358 complaints
10 recalls (0 critical)
$14,900 repair exposure

Stories from the shop

If I'm picking between these two head-to-head, I'm taking the 2014 Ford Explorer. Reliability score's a solid 3.2 versus 2.1 on the 2014 Jeep Grand Cherokee, and the complaint counts back it up — 1,657 versus 2,358. That's not noise, that's a real gap between rivals built for the same buyer.

If you lean 2014 Ford Explorer, know what you're getting into on steering and body. Those categories have noticeably more complaints than the 2014 Jeep Grand Cherokee sees, and they're not cheap items when they go.

Going with the 2014 Jeep Grand Cherokee? Watch the powertrain and electrical. The 2014 Ford Explorer has fewer reports in those categories, so you'd be trading one set of weak spots for another.

Bottom line: pick based on use case more than the spec sheet. If you tow heavy and don't want to think about it, that's one calculation. If you're a daily driver and want the cheapest path forward, that's another. Both of these will get you down the road. We're just telling you where each one is most likely to break.

— ProblemsByVin editorial team, drawing on the NHTSA data and shop experience.

Side-by-side by problem area

Category
2014 Ford Explorer
2014 Jeep Grand Cherokee
steering
492 reports
critical · ~$700
81 reports
moderate · ~$700
powertrain
69 reports
moderate · ~$2,500
448 reports
severe · ~$2,500
electrical
67 reports
moderate · ~$850
378 reports
severe · ~$850
engine
187 reports
moderate · ~$3,100
245 reports
moderate · ~$3,100
body
251 reports
moderate · ~$1,500
No reports
airbags
37 reports
critical · ~$1,100
159 reports
severe · ~$1,100
brakes
No reports
139 reports
severe · ~$450
seatbelts
No reports
119 reports
moderate · ~$500
suspension
82 reports
moderate · ~$900
No reports
cruise control
No reports
59 reports
severe · ~$600

Common questions

Which is more reliable, the 2014 Ford Explorer or the 2014 Jeep Grand Cherokee?

Based on the NHTSA data we track, the 2014 Ford Explorer comes out ahead with a reliability score of 3.2 versus 2.1. The margin is clear, so the verdict could shift if you weight specific categories differently or factor in your own use case.

What goes wrong more often on the 2014 Ford Explorer?

Compared to the 2014 Jeep Grand Cherokee, the 2014 Ford Explorer sees more reported issues in steering and body. That doesn't mean it's a bad truck — it means those are the categories worth budgeting for if you go that direction.

What goes wrong more often on the 2014 Jeep Grand Cherokee?

Compared to the 2014 Ford Explorer, the 2014 Jeep Grand Cherokee has more complaints in powertrain and electrical. Whether that's a deal-breaker depends on the cost and severity — see the comparison table above for repair cost ranges.

Which has more recalls?

The 2014 Jeep Grand Cherokee has more active recalls (10 vs 0). Total count is less important than severity, though — a vehicle with one critical recall and zero moderate ones is generally riskier than one with five moderate recalls.

Is an extended warranty worth it on either of these?

Both vehicles are out of factory bumper-to-bumper coverage at this point. Combined repair exposure across the top problem categories runs around $14,900 on the higher-risk vehicle. A quality service contract typically costs $1,800–3,500 over 3 years, so a single major failure usually pays for the contract. The math favors warranty coverage on whichever vehicle you choose, especially if you plan to keep it past 100,000 miles.

Related comparisons

Reliability scores, complaint counts, and severity ratings derived from the NHTSA public records database. "Repair exposure" is the sum of average independent-shop repair costs across each vehicle's tracked problem categories and is intended as a relative comparison, not an exact prediction. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. Some links on this page are affiliate links.
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