ProblemsByVin Contact
Reach out · feedback · partnerships

Get in touch

Spotted a data issue, have a vehicle you'd like us to cover, or want to talk partnerships? Here's how to reach us.

General questions
[email protected]
Data corrections
[email protected] · include the URL and what's off
Partnerships and advertising
[email protected]

Reporting a data issue

If a number on a page doesn't match what you're seeing on NHTSA, or if a recall is missing, email us with the page URL and what's off. We re-pull from NHTSA on a weekly schedule, so freshly filed campaigns can take up to a week to appear. If something's been off for longer than that, we want to know.

Suggesting coverage

We currently cover model years 2017-2024 across the most common 25 makes. If there's a vehicle you'd like added sooner — particularly older trucks or import-only models — drop us a line.

Press and licensing

All recall and complaint data on this site is in the public domain (it's federal-government data) — you don't need our permission to cite it. Our editorial commentary, scoring methodology, and visual design are our own. For press inquiries or to license our reliability scoring rubric, reach out to the partnerships email above.

Get a free warranty quote →