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ProblemsByVin File / 2011-FORD-ESCAPE NHTSA data synced 1 hour ago
2011 · Ford

Ford Escape problems

1,312 owners have filed defect reports on this one. That's not a small number. 1 active recall campaign on file.

0 5 10
Reliability score
6.4 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
1
Severe
0
Moderate
Should you avoid this 2011 Escape?
High-risk ownership

Repair exposure runs above average — only with money set aside and eyes open.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 8 categories with 3+ complaints

steering
407 reports · fails ~115,543 mi · avg $700
moderate
powertrain
254 reports · fails ~51,190 mi · avg $2,500
moderate
cruise control
170 reports · fails ~46,739 mi · avg $600
moderate
engine
93 reports · fails ~55,007 mi · avg $3,100
moderate
electrical
63 reports · fails ~66,834 mi · avg $850
severe
visibility
34 reports · fails ~52,365 mi · avg $350
severe
fuel system
32 reports · fails ~66,281 mi · avg $1,200
moderate
body
22 reports · fails ~79,019 mi · avg $1,500
severe
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2011 Escape's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2011 Escape?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2011 Escape · steering
When starting the vehicle the power steering will not engage. After one or more tries it will finally engage. On more than one occasion the steering disengaged while backing out of the driveway and had to be stopped and restarted as above. My local garage found error code b1342…
12/31/2015 · at 65,000 mi · NHTSA ODI #10817213.0 · see steering pattern →
2011 Escape · electrical
Having mechanical issues with my doors not closing. This has happened several times and each time it takes a lot of playing around with locking and unlocking before I can get the door shut. *tr
12/30/2016 · at 53,000 mi · NHTSA ODI #10938727.0 · see electrical pattern →
2011 Escape · powertrain
Driving on 5 lanre paved road at 50 MPH when engine lost power did not stall. No throttle response. Was able to shift into neutral and coast into parking lot shut off engine and restarted problem went away. Took to dealer 3 days later where throttle body was replaced under…
12/30/2013 · at 20,800 mi · NHTSA ODI #10557867.0 · see powertrain pattern →
2011 Escape · steering
We were sitting in a parking lot and the car was started, the steering wheel was very difficult to turn. Yes, the vehicle is available for inspection. No one’s safety was at risk. This is the first time this has happened, we have had the car since July 2024, we have not taken it…
View all 1,312 owner complaints →
Had a problem with your 2011 Ford Escape? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 1 of 1

severe NHTSA 14V284000 May 29, 2014

Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010

If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

Fix: Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.

Common questions

Is the 2011 Ford Escape reliable?

It's got known weak points. With a reliability score of 6.4 out of 10 based on 1,312 owner complaints filed with NHTSA, the 2011 Ford Escape has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

Should you avoid the 2011 Ford Escape?

The 2011 Ford Escape is a higher-risk ownership prospect. Repair exposure runs above average — only with money set aside and eyes open. The record behind that call: Electrical system: 63 complaints, classified severe, failures cluster 44,000–82,000 mi; Visibility: 34 complaints, classified severe, failures cluster 16,500–75,000 mi; Reliability score 6.4/10 — around the segment average; 1 recall campaign on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2011 Ford Escape?

Based on NHTSA records, the most-reported issue is steering, with 407 complaints filed. Typical failure occurs around 115,543 miles. Average repair cost runs about $700 at an independent shop.

What's the most expensive thing that goes wrong?

The steering is one of the costlier repair items. Average repair cost runs about $700 at an independent shop. Typical failure occurs around 115,543 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Ford Escape has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2011 Ford Escape?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 1,312 complaints on file and the costliest repair averaging $700, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 1 hour ago. Verify the raw federal record at nhtsa.gov/vehicle/2011/Ford/Escape. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Ford. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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