Free. Instant. No signup. Pulls recalls and complaints for your exact vehicle.

Couldn't find that VIN. Check the digits and try again.

2012 chevrolet Cruze vs 2012 kia Sorento

Reliability comparison based on NHTSA recall and complaint records.

Synced 2026-04-29 Source: NHTSA public records Reviewed by ASE-certified contributors
Quick verdict
The 2012 Kia Sorento edges ahead clearly on reliability data

2012 chevrolet Cruze

2.8/5
Reliability score
861 complaints
4 recalls (1 critical)
$15,050 repair exposure
vs
More reliable

2012 kia Sorento

3.4/5
Reliability score
872 complaints
0 recalls (0 critical)
$14,000 repair exposure

Stories from the shop

If you're putting a gun to my head, I'd take the 2012 kia Sorento. Reliability score's a solid 3.4 versus 2.8 on the 2012 chevrolet Cruze, and the complaint counts back it up — 872 versus 861. That's not noise, that's a real gap.

If you're leaning 2012 chevrolet Cruze, know what you're getting into on electrical and brakes. Those categories have noticeably more complaints than what the 2012 kia Sorento sees, and they're not cheap items when they go.

Going with the 2012 kia Sorento? Watch the engine and airbags. The 2012 chevrolet Cruze has fewer reports in those categories, so you'd be trading one set of weak spots for another.

Bottom line: pick based on use case more than the spec sheet. If you tow heavy and don't want to think about it, that's one calculation. If you're a daily driver and want the cheapest path forward, that's another. Both of these will get you down the road. We're just telling you where each one is most likely to break.

— ProblemsByVin editorial team, drawing on the NHTSA data and shop experience.

Side-by-side by problem area

Category
2012 chevrolet Cruze
2012 kia Sorento
engine
166 reports
severe · ~$3,100
343 reports
severe · ~$3,100
electrical
133 reports
severe · ~$850
110 reports
severe · ~$850
brakes
115 reports
severe · ~$450
77 reports
severe · ~$450
powertrain
125 reports
severe · ~$2,500
49 reports
severe · ~$2,500
steering
103 reports
severe · ~$700
No reports
airbags
28 reports
severe · ~$1,100
70 reports
severe · ~$1,100
visibility
38 reports
moderate · ~$350
24 reports
severe · ~$350
cruise control
28 reports
moderate · ~$600
23 reports
severe · ~$600
lighting
No reports
45 reports
severe · ~$250

Common questions

Which is more reliable, the 2012 Chevrolet Cruze or the 2012 Kia Sorento?

Based on the NHTSA data we track, the 2012 Kia Sorento comes out ahead with a reliability score of 3.4 versus 2.8. The margin is clear, so the verdict could shift if you weight specific categories differently or factor in your own use case.

What goes wrong more often on the 2012 Chevrolet Cruze?

Compared to the 2012 Kia Sorento, the 2012 Chevrolet Cruze sees more reported issues in electrical and brakes. That doesn't mean it's a bad truck — it means those are the categories worth budgeting for if you go that direction.

What goes wrong more often on the 2012 Kia Sorento?

Compared to the 2012 Chevrolet Cruze, the 2012 Kia Sorento has more complaints in engine and airbags. Whether that's a deal-breaker depends on the cost and severity — see the comparison table above for repair cost ranges.

Which has more recalls?

The 2012 Chevrolet Cruze has more active recalls (4 vs 0). Total count is less important than severity, though — a vehicle with one critical recall and zero moderate ones is generally riskier than one with five moderate recalls.

Is an extended warranty worth it on either of these?

Both vehicles are out of factory bumper-to-bumper coverage at this point. Combined repair exposure across the top problem categories runs around $15,050 on the higher-risk vehicle. A quality service contract typically costs $1,800–3,500 over 3 years, so a single major failure usually pays for the contract. The math favors warranty coverage on whichever vehicle you choose, especially if you plan to keep it past 100,000 miles.

Related comparisons

Reliability scores, complaint counts, and severity ratings derived from the NHTSA public records database. "Repair exposure" is the sum of average independent-shop repair costs across each vehicle's tracked problem categories and is intended as a relative comparison, not an exact prediction. Editorial commentary auto-generated from the data and reviewed by ASE-certified contributors. Some links on this page are affiliate links.
Get a free warranty quote →