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2020 hyundai Tucson vs 2020 ram 2500

Reliability comparison based on NHTSA recall and complaint records.

Synced 2026-04-29 Source: NHTSA public records Reviewed by ASE-certified contributors
Quick verdict
The 2020 Hyundai Tucson edges ahead clearly on reliability data
More reliable

2020 hyundai Tucson

3.8/5
Reliability score
160 complaints
0 recalls (0 critical)
$10,450 repair exposure
vs

2020 ram 2500

3.3/5
Reliability score
158 complaints
5 recalls (0 critical)
$11,550 repair exposure

Stories from the shop

If you're putting a gun to my head, I'd take the 2020 hyundai Tucson. Reliability score's a solid 3.8 versus 3.3 on the 2020 ram 2500, and the complaint counts back it up — 160 versus 158. That's not noise, that's a real gap.

If you're leaning 2020 hyundai Tucson, know what you're getting into on engine and brakes. Those categories have noticeably more complaints than what the 2020 ram 2500 sees, and they're not cheap items when they go.

Going with the 2020 ram 2500? Watch the fuel system and powertrain. The 2020 hyundai Tucson has fewer reports in those categories, so you'd be trading one set of weak spots for another.

Bottom line: pick based on use case more than the spec sheet. If you tow heavy and don't want to think about it, that's one calculation. If you're a daily driver and want the cheapest path forward, that's another. Both of these will get you down the road. We're just telling you where each one is most likely to break.

— ProblemsByVin editorial team, drawing on the NHTSA data and shop experience.

Side-by-side by problem area

Category
2020 hyundai Tucson
2020 ram 2500
engine
47 reports
moderate · ~$3,100
17 reports
moderate · ~$3,100
brakes
33 reports
moderate · ~$450
7 reports
severe · ~$450
electrical
15 reports
moderate · ~$850
17 reports
severe · ~$850
fuel system
No reports
30 reports
severe · ~$1,200
powertrain
8 reports
severe · ~$2,500
17 reports
severe · ~$2,500
steering
3 reports
moderate · ~$700
10 reports
severe · ~$700
body
3 reports
moderate · ~$1,500
6 reports
moderate · ~$1,500
wheels
No reports
6 reports
moderate · ~$400
airbags
5 reports
severe · ~$1,100
No reports
lighting
3 reports
moderate · ~$250
No reports

Common questions

Which is more reliable, the 2020 Hyundai Tucson or the 2020 RAM 2500?

Based on the NHTSA data we track, the 2020 Hyundai Tucson comes out ahead with a reliability score of 3.8 versus 3.3. The margin is clear, so the verdict could shift if you weight specific categories differently or factor in your own use case.

What goes wrong more often on the 2020 Hyundai Tucson?

Compared to the 2020 RAM 2500, the 2020 Hyundai Tucson sees more reported issues in engine and brakes. That doesn't mean it's a bad truck — it means those are the categories worth budgeting for if you go that direction.

What goes wrong more often on the 2020 RAM 2500?

Compared to the 2020 Hyundai Tucson, the 2020 RAM 2500 has more complaints in fuel system and powertrain. Whether that's a deal-breaker depends on the cost and severity — see the comparison table above for repair cost ranges.

Which has more recalls?

The 2020 RAM 2500 has more active recalls (5 vs 0). Total count is less important than severity, though — a vehicle with one critical recall and zero moderate ones is generally riskier than one with five moderate recalls.

Is an extended warranty worth it on either of these?

Both vehicles are out of factory bumper-to-bumper coverage at this point. Combined repair exposure across the top problem categories runs around $11,550 on the higher-risk vehicle. A quality service contract typically costs $1,800–3,500 over 3 years, so a single major failure usually pays for the contract. The math favors warranty coverage on whichever vehicle you choose, especially if you plan to keep it past 100,000 miles.

Related comparisons

Reliability scores, complaint counts, and severity ratings derived from the NHTSA public records database. "Repair exposure" is the sum of average independent-shop repair costs across each vehicle's tracked problem categories and is intended as a relative comparison, not an exact prediction. Editorial commentary auto-generated from the data and reviewed by ASE-certified contributors. Some links on this page are affiliate links.
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