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ProblemsByVin File / 2020-RAM-2500
2020 · ram

ram 2500 problems

5 safety recalls. 158 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
6.6 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
5
Severe
0
Moderate

Top trouble spots 8 categories with 3+ complaints

fuel system
30 reports · avg $1,200
severe
electrical
17 reports · avg $850
severe
engine
17 reports · avg $3,100
moderate
powertrain
17 reports · avg $2,500
severe
steering
10 reports · avg $700
severe
brakes
7 reports · avg $450
severe
body
6 reports · avg $1,500
moderate
wheels
6 reports · avg $400
moderate

What owners are saying recent NHTSA-filed complaints · verbatim

2020 2500 · powertrain
Transmission dipstick threw out of the truck while moving and causes transmission fluid to spray out and now the truck will not move. It’s throwing 2 codes for the 3rd and 5th gears malfunctioning. There is a recall on the transmission we were not notified about until we called…
12/28/2023 · NHTSA ODI #11562426.0
2020 2500 · visibility
The contact owns a 2020 Ram 2500. The contact stated that the Defroster/Defogger failed to work while plowing snow. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed. The manufacturer was informed of the failure…
12/28/2021 · NHTSA ODI #11445339.0
2020 2500 · fuel system
The contact owns a 2020 RAM 2500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated on 11/20/2021, he was unable to start the vehicle. The contact stated that…
12/23/2021 · NHTSA ODI #11444825.0
2020 2500 · wheels
TPMS SYSTEM UNAVAILABLE. MULTIPLE SENSORS INSTALLED FROM RAM AND 3RD PARTY TIRE/WHEEL STORES. SYSTEM HAS BEEN MOSTLY UNAVAILABLE FOR 6 MONTHS. REPORTED TO VEHICLE MANUFACTURER AND THE ISSUE HAS BEEN UNRESOLVED. THE SYSTEM IS UNAVAILABLE AT VEHICLE START-UP AND WHILE IN MOTION ON…
12/22/2020 · NHTSA ODI #11384525.0

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 3 of 5

severe NHTSA 22V035000 27/01/2022

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs

Reduced visibility increases the risk of a crash.

Fix: Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
severe NHTSA 20V043000 24/01/2020

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions

The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.

Fix: Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.
severe NHTSA 25V010000 16/01/2025

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles

An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

Fix: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
View all 5 recalls →

Common questions

Is the 2020 RAM 2500 reliable?

It's got known weak points. With a reliability score of 6.6 out of 10 based on 158 owner complaints filed with NHTSA, the 2020 RAM 2500 has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

What's the most common problem on the 2020 RAM 2500?

Based on NHTSA records, the most-reported issue is fuel system, with 30 complaints filed. Average repair cost runs about $1,200 at an independent shop.

What's the most expensive thing that goes wrong?

The fuel system is one of the costlier repair items. Average repair cost runs about $1,200 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my RAM 2500 has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2020 RAM 2500?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 158 complaints on file and the costliest repair averaging $1,200, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 18 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with ram. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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