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2014 chevrolet Cruze vs 2014 kia Soul

Reliability comparison based on NHTSA recall and complaint records.

Synced 2026-04-29 Source: NHTSA public records Reviewed by ASE-certified contributors
Quick verdict
The 2014 Kia Soul edges ahead clearly on reliability data

2014 chevrolet Cruze

2.6/5
Reliability score
691 complaints
8 recalls (0 critical)
$13,350 repair exposure
vs
More reliable

2014 kia Soul

3.3/5
Reliability score
883 complaints
1 recalls (0 critical)
$13,500 repair exposure

Stories from the shop

If you're putting a gun to my head, I'd take the 2014 kia Soul. Reliability score's a solid 3.3 versus 2.6 on the 2014 chevrolet Cruze, and the complaint counts back it up — 883 versus 691. That's not noise, that's a real gap.

If you're leaning 2014 chevrolet Cruze, know what you're getting into on electrical and steering. Those categories have noticeably more complaints than what the 2014 kia Soul sees, and they're not cheap items when they go.

Going with the 2014 kia Soul? Watch the engine and lighting. The 2014 chevrolet Cruze has fewer reports in those categories, so you'd be trading one set of weak spots for another.

Bottom line: pick based on use case more than the spec sheet. If you tow heavy and don't want to think about it, that's one calculation. If you're a daily driver and want the cheapest path forward, that's another. Both of these will get you down the road. We're just telling you where each one is most likely to break.

— ProblemsByVin editorial team, drawing on the NHTSA data and shop experience.

Side-by-side by problem area

Category
2014 chevrolet Cruze
2014 kia Soul
engine
115 reports
moderate · ~$3,100
453 reports
severe · ~$3,100
electrical
130 reports
severe · ~$850
88 reports
critical · ~$850
steering
93 reports
severe · ~$700
55 reports
severe · ~$700
powertrain
85 reports
severe · ~$2,500
52 reports
severe · ~$2,500
lighting
No reports
87 reports
moderate · ~$250
airbags
59 reports
severe · ~$1,100
19 reports
severe · ~$1,100
visibility
41 reports
moderate · ~$350
No reports
cruise control
19 reports
severe · ~$600
21 reports
severe · ~$600
brakes
15 reports
severe · ~$450
19 reports
severe · ~$450

Common questions

Which is more reliable, the 2014 Chevrolet Cruze or the 2014 Kia Soul?

Based on the NHTSA data we track, the 2014 Kia Soul comes out ahead with a reliability score of 3.3 versus 2.6. The margin is clear, so the verdict could shift if you weight specific categories differently or factor in your own use case.

What goes wrong more often on the 2014 Chevrolet Cruze?

Compared to the 2014 Kia Soul, the 2014 Chevrolet Cruze sees more reported issues in electrical and steering. That doesn't mean it's a bad truck — it means those are the categories worth budgeting for if you go that direction.

What goes wrong more often on the 2014 Kia Soul?

Compared to the 2014 Chevrolet Cruze, the 2014 Kia Soul has more complaints in engine and lighting. Whether that's a deal-breaker depends on the cost and severity — see the comparison table above for repair cost ranges.

Which has more recalls?

The 2014 Chevrolet Cruze has more active recalls (8 vs 1). Total count is less important than severity, though — a vehicle with one critical recall and zero moderate ones is generally riskier than one with five moderate recalls.

Is an extended warranty worth it on either of these?

Both vehicles are out of factory bumper-to-bumper coverage at this point. Combined repair exposure across the top problem categories runs around $13,500 on the higher-risk vehicle. A quality service contract typically costs $1,800–3,500 over 3 years, so a single major failure usually pays for the contract. The math favors warranty coverage on whichever vehicle you choose, especially if you plan to keep it past 100,000 miles.

Related comparisons

Reliability scores, complaint counts, and severity ratings derived from the NHTSA public records database. "Repair exposure" is the sum of average independent-shop repair costs across each vehicle's tracked problem categories and is intended as a relative comparison, not an exact prediction. Editorial commentary auto-generated from the data and reviewed by ASE-certified contributors. Some links on this page are affiliate links.
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