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ProblemsByVin File / 2014-CHEVROLET-CRUZE
2014 · chevrolet

chevrolet Cruze problems

8 safety recalls. 691 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
5.2 / 10

Below average for the segment. Multiple systems have recurring complaints.

0
Critical
8
Severe
0
Moderate

Top trouble spots 8 categories with 3+ complaints

electrical
130 reports · avg $850
severe
engine
115 reports · avg $3,100
moderate
steering
93 reports · avg $700
severe
powertrain
85 reports · avg $2,500
severe
airbags
59 reports · avg $1,100
severe
visibility
41 reports · avg $350
moderate
cruise control
19 reports · avg $600
severe
brakes
15 reports · avg $450
severe

What owners are saying recent NHTSA-filed complaints · verbatim

2014 Cruze · engine
WHILE DRIVING AT FREEWAY SPEEDS(70 MPH) THE CAR SUDDENLY DOWNSHIFTED AND REVVED THE ENGINE VERY HIGH(6,000 RPM). THE CAR LOST SPEED AND WOULD NOT DOWNSHIFT. PUNCHED THE GAS AND ENGINE RETURNED TO NORMAL. CHECK ENGINE LIGHT CAME ON SHORTLY THEREAFTER. TOOK TO DEALER AND THEY…
12/30/2019 · NHTSA ODI #11292161.0
2014 Cruze · steering
WHEN TRAVELING DOWN THE INTERSTATE ON MULTIPLE OCCASIONS THE STEERING COLUMN BECOMES 'STUCK' OR 'STICKY' IN THE ASPECT THAT IT REQUIRES EXTRA EXERTION OF FORCE TO MOVE IT IN EITHER DIRECTIONS. THIS RESULTS IN THE CAR SWERVING AND ON MORE THAN ONE OCCASION ALMOST WRECKING. *JS
12/30/2014 · NHTSA ODI #10669088.0
2014 Cruze · airbags Crash
MY 2014 CHEVY CRUZE ECO WAS HIT IN THE RIGHT REAR OF MY VEHICLE BY A 2015 CHRYSLER THAT WAS GOING APPROXIMATELY 40-45MPH. MY VEHICLE WAS GOING AROUND 20MPH. ONCE HIT IN THE REAR I WAS FLUNG FORWARD AND TO THE LEFT, CAUSING ME TO HIT MY HEAD ON THE LEFT A-PILLAR AND MOMENTARILY…
12/29/2014 · NHTSA ODI #10668666.0
2014 Cruze · powertrain
NO WARNING TURBO FAILURE THAT CASES VEHICLE TO LOSE POWER SUDDENLY I WAS ON FREEWAY WHEN ENGINE LIGHT CAME ON AND A ENGINE POWER REDUCED WARNING CAME ON WENT TO AUTO ZONE AND THEY SAID IT WAS A P0299 HAVE SEEN A LOT OF INFO ON THE INTERNET NET SAYING THAT THE TURBO HAS GONE OUT…
12/28/2019 · NHTSA ODI #11291785.0

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Active recalls showing 3 of 8

severe NHTSA 14V151000 31/03/2014

General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1

If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

Fix: GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.
severe NHTSA 14V372000 26/06/2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles

In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.

Fix: GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.
severe NHTSA 13V452000 23/09/2013

General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013

If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

Fix: General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.
View all 8 recalls →

Common questions

Is the 2014 Chevrolet Cruze reliable?

It's got known weak points. With a reliability score of 5.2 out of 10 based on 691 owner complaints filed with NHTSA, the 2014 Chevrolet Cruze has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

What's the most common problem on the 2014 Chevrolet Cruze?

Based on NHTSA records, the most-reported issue is electrical, with 130 complaints filed. Average repair cost runs about $850 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Chevrolet Cruze has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2014 Chevrolet Cruze?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 691 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

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Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 12 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with chevrolet. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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