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ProblemsByVin File / 2014-CHEVROLET-CRUZE NHTSA data synced 8 hours ago
2014 · Chevrolet

Chevrolet Cruze problems

697 owners have filed defect reports on this one. That's not a small number. 8 active recall campaigns on file.

0 5 10
Reliability score
5.2 / 10

Below average for the segment. Multiple systems have recurring complaints.

0
Critical
8
Severe
0
Moderate
Should you avoid this 2014 Cruze?
Avoid — the electrical system

The data says walk unless this exact vehicle has documented proof the electrical system was repaired or replaced.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Stories from the shop

Alright, the Cruze. The Chevy Cruze with the 1.4 liter turbo, made from about 2011 through 2019, sold by the boatload because GM priced it cheap and the EPA numbers looked good on paper. I got news for you. The engine in this thing — the LUJ, sometimes called the LUV in later years — has problems. Multiple problems. And they all kinda feed into each other.

I see Cruzes in my shop all the time. Customer comes in saying, “It’s burning oil and overheating.” I’m thinking yeah, no kidding. Lemme list what’s wrong.

Problem one: the PCV valve in the valve cover

The PCV (positive crankcase ventilation) on the LUJ is built right into the valve cover. Whole valve cover assembly is plastic, with the PCV diaphragm molded into the back of it. The diaphragm fails. When it fails, the engine sucks oil straight out of the crankcase and burns it, and you get a really aggressive vacuum leak that throws codes and runs the engine lean.

You’ll see codes P0171 (system lean), P0507 (idle high), sometimes P2270. The car runs rough at idle. Oil consumption goes from normal to “I’m putting a quart in every two weeks.” Customer thinks the engine’s blown when really it’s a $40 valve cover with a bad diaphragm.

Fix: replace the valve cover. Whole assembly comes as one piece. $80-150 for the part, $150-250 labor at a shop, hour of work DIY if you got hands.

Problem two: the water pump

The water pump on the LUJ is a plastic-housing unit driven off the timing belt. It fails. Often. By 80,000 miles half the Cruzes I see have either had it done or need it. Coolant leak from the front of the engine, sometimes a whining noise, sometimes just a slow drip onto the belt that ruins the belt and tensioner too.

When the water pump fails on a turbo engine and you keep driving, you cook the head. Fast. Aluminum head, low coolant capacity, turbo dumping heat, the math goes ugly real quick.

Fix: water pump replacement. Done with a timing belt service, which on this engine is the smart play because the belt’s right there. $400-700 at a shop including the belt service, $200 in parts DIY plus a long afternoon. Don’t cheap out on the water pump itself — get the GM part or a name-brand aftermarket like Gates. The cheap eBay specials fail in a year.

Problem three: the head gasket

If you ignored the PCV problem and the water pump problem long enough, you’ve now got a head gasket problem. Or your head gasket failed for its own reasons — the LUJ has aluminum head, iron block, and the gasket between them isn’t great even on a healthy engine.

White smoke at startup, coolant level dropping, oil-coolant mixing in the overflow tank, sweet smell from the tailpipe. By the time you hit head gasket failure on a Cruze you’re often looking at a warped head too because the engine ran hot before the failure showed up.

Fix: head gasket replacement, head resurfacing, fresh coolant, new water pump, new belts, new whatever else got cooked. $2,200-3,500 at an independent. $3,500-4,500 at a dealer. On a $4,000 car, the math gets real questionable.

Other Cruze stuff

While we’re here:

  • Manual transmissions: Clutch master cylinder fails repeatedly. GM extended warranty on it. Check campaign coverage.
  • Automatics: The 6T40 on these is mediocre. Fluid changes every 30,000 miles. Don’t trust the “lifetime fill” baloney.
  • Turbo wastegate actuator: Fails around 100,000 miles. Bouncy idle, boost issues. $200 part, $300 labor.
  • Electrical gremlins: Body control module issues, especially the early 2011-2012 cars. Random warnings, intermittent stuff. Sometimes a software flash fixes it. Sometimes doesn’t.

What you’ll see and hear

  • Oil consumption — quart every 1,000-2,000 miles is the early sign of PCV failure
  • Rough idle, especially when warm
  • Codes P0171, P0507
  • Coolant smell from the engine bay
  • Coolant drop in the overflow with no visible leak underneath
  • White smoke at cold start that takes more than a minute to clear
  • Whining or grinding from the front of the engine
  • Engine temp gauge climbing in stop-and-go traffic

Should you buy a Cruze?

Eh. Honestly? The price has to be really right. A 2014 Cruze with 80,000 miles in good shape goes for $5,000-6,500. If you find one for $3,000-4,000 and the seller’s documented the work — PCV done, water pump done recently, no head gasket history — it’s a usable commuter car. If you’re paying $6,000+, you can do better in this price range.

Hard pass on:

  • Any Cruze with white smoke at startup
  • Any Cruze with documented overheating history
  • Any Cruze with the dealer never having addressed the PCV valve cover

If you already own one:

  • Get the valve cover done at the first sign of oil consumption, codes, or rough idle. It’s cheap insurance.
  • Water pump done preemptively at 90,000 miles, with the timing belt. Don’t wait for failure.
  • Synthetic 5W-30 (the proper Dexos1 spec), every 5,000 miles. The factory recommendation of 7,500 is too long.
  • Coolant flush every 60,000 with proper Dex-Cool. Nothing else.

The Cruze ain’t a great car. It’s a bottom-tier commuter with above-average problems. Go in eyes open or don’t go in.

— Tony Marino

Top trouble spots 8 categories with 3+ complaints

electrical
133 reports · fails ~60,518 mi · avg $850
severe
engine
117 reports · fails ~76,451 mi · avg $3,100
moderate
steering
93 reports · fails ~52,788 mi · avg $700
severe
powertrain
85 reports · fails ~49,722 mi · avg $2,500
severe
airbags
60 reports · fails ~58,355 mi · avg $1,100
severe
visibility
41 reports · fails ~66,059 mi · avg $350
moderate
cruise control
19 reports · fails ~32,124 mi · avg $600
severe
brakes
15 reports · fails ~26,816 mi · avg $450
severe
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2014 Cruze's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2014 Cruze?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2014 Cruze · engine
While driving at freeway speeds(70 MPH) the car suddenly downshifted and revved the engine very high(6,000 RPM). The car lost speed and would not downshift. Punched the gas and engine returned to normal. Check engine light came on shortly thereafter. Took to dealer and they…
12/30/2019 · at 60,500 mi · NHTSA ODI #11292161.0 · see engine pattern →
2014 Cruze · steering
When traveling down the interstate on multiple occasions the steering column becomes 'stuck' or 'sticky' in the aspect that it requires extra exertion of force to move it in either directions. This results in the car swerving and on more than one occasion almost wrecking. *js
2014 Cruze · airbags Crash
My 2014 Chevy cruze eco was hit in the right rear of my vehicle by a 2015 Chrysler that was going approximately 40-45mph. My vehicle was going around 20mph. Once hit in the rear I was flung forward and to the left, causing me to hit my head on the left a-pillar and momentarily…
12/29/2014 · at 8,209 mi · NHTSA ODI #10668666.0 · see airbags pattern →
2014 Cruze · powertrain
No warning turbo failure that cases vehicle to lose power suddenly I was on freeway when engine light came on and a engine power reduced warning came on went to auto zone and they said it was a p0299 have seen a lot of info on the internet net saying that the turbo has gone out…
View all 697 owner complaints →
Had a problem with your 2014 Chevrolet Cruze? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

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At 80,000 miles
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Active recalls showing 3 of 8

severe NHTSA 14V151000 March 31, 2014

General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1

If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

Fix: GM will notify owners, and dealers will inspect and replace the right half shaft, as needed, free of charge. Parts for the remedy are not currently available. GM will send an interim letter to owners in May 2014. A second owner letter will be mailed when parts are available. Owners may contact Chevrolet at 1-866-694-6546. GM's number for this recall is 14079. This is an expansion of recall 13V-452. NOTE: Some vehicles subject to this recall were subject to the recall campaign initiated in 2013. Some of those vehicles were repaired using defective parts. Those owners will be advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles.
severe NHTSA 14V372000 June 26, 2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles

In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.

Fix: GM will notify owners, and dealers will replace the driver side air bag, free of charge. The recall began on June 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14305.
severe NHTSA 13V452000 September 23, 2013

General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013

If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

Fix: General Motors has notified owners. Dealers will replace the half shaft assembly, free of charge. The safety recall began on October 15, 2013. Owners may contact General Motors at 1-800-521-7300. This is General Motors campaign number 13276.
View all 8 recalls →

Common questions

Is the 2014 Chevrolet Cruze reliable?

It's got known weak points. With a reliability score of 5.2 out of 10 based on 697 owner complaints filed with NHTSA, the 2014 Chevrolet Cruze has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

Should you avoid the 2014 Chevrolet Cruze?

On the NHTSA data, the 2014 Chevrolet Cruze is one to avoid unless a specific vehicle proves otherwise. The data says walk unless this exact vehicle has documented proof the electrical system was repaired or replaced. The record behind that call: 6 fire-related complaints and 4 crash-related complaints on the electrical system; Steering: 93 complaints, classified severe, failures cluster 22,000–75,000 mi; Reliability score 5.2/10 — around the segment average; 8 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2014 Chevrolet Cruze?

Based on NHTSA records, the most-reported issue is electrical, with 133 complaints filed. Typical failure occurs around 60,518 miles. Average repair cost runs about $850 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Typical failure occurs around 60,518 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Chevrolet Cruze has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2014 Chevrolet Cruze?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 697 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 8 hours ago. Verify the raw federal record at nhtsa.gov/vehicle/2014/Chevrolet/Cruze. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Chevrolet. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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