General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles
An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
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The 2014 Chevrolet Cruze has 698 NHTSA owner complaints on file — not a small number. 8 active recall campaigns.
The 2014 Chevrolet Cruze has 698 NHTSA owner complaints and 8 recalls on file (U.S. federal records, as of July 2026). The most-reported system is electrical at 133 complaints, typically surfacing around 60,518 miles (~$850 to repair). Source: NHTSA Office of Defects Investigation.
| Model year | Owner complaints | Recalls |
|---|---|---|
| 2011 Cruze | 731 | 3 |
| 2012 Cruze | 864 | 4 |
| 2013 Cruze | 585 | 0 |
| 2014 Cruze (this page) | 698 | 8 |
| 2015 Cruze | 251 | 3 |
| 2016 Cruze | 247 | 1 |
| 2017 Cruze | 201 | 1 |
Below average for the segment. Multiple systems have recurring complaints.
The data says walk unless this exact vehicle has documented proof the electrical system was repaired or replaced.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: No · Lane departure warning: No
Source: NHTSA New Car Assessment Program — tested configuration: 2014 Chevrolet Cruze 4 DR FWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.
⚠ The one to take seriously: electrical is flagged severe on this model , showing up around 60,518 mi. Inspect it closely on a test drive.
Run the VIN from the listing — 8 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 5.2/10 model. The priciest documented failure is engine (~$3,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.
See the full pre-purchase inspection checklist →Alright, the Cruze. The Chevy Cruze with the 1.4 liter turbo, made from about 2011 through 2019, sold by the boatload because GM priced it cheap and the EPA numbers looked good on paper. I got news for you. The engine in this thing — the LUJ, sometimes called the LUV in later years — has problems. Multiple problems. And they all kinda feed into each other.
I see Cruzes in my shop all the time. Customer comes in saying, “It’s burning oil and overheating.” I’m thinking yeah, no kidding. Lemme list what’s wrong.
The PCV (positive crankcase ventilation) on the LUJ is built right into the valve cover. Whole valve cover assembly is plastic, with the PCV diaphragm molded into the back of it. The diaphragm fails. When it fails, the engine sucks oil straight out of the crankcase and burns it, and you get a really aggressive vacuum leak that throws codes and runs the engine lean.
You’ll see codes P0171 (system lean), P0507 (idle high), sometimes P2270. The car runs rough at idle. Oil consumption goes from normal to “I’m putting a quart in every two weeks.” Customer thinks the engine’s blown when really it’s a $40 valve cover with a bad diaphragm.
Fix: replace the valve cover. Whole assembly comes as one piece. $80-150 for the part, $150-250 labor at a shop, hour of work DIY if you got hands.
The water pump on the LUJ is a plastic-housing unit driven off the timing belt. It fails. Often. By 80,000 miles half the Cruzes I see have either had it done or need it. Coolant leak from the front of the engine, sometimes a whining noise, sometimes just a slow drip onto the belt that ruins the belt and tensioner too.
When the water pump fails on a turbo engine and you keep driving, you cook the head. Fast. Aluminum head, low coolant capacity, turbo dumping heat, the math goes ugly real quick.
Fix: water pump replacement. Done with a timing belt service, which on this engine is the smart play because the belt’s right there. $400-700 at a shop including the belt service, $200 in parts DIY plus a long afternoon. Don’t cheap out on the water pump itself — get the GM part or a name-brand aftermarket like Gates. The cheap eBay specials fail in a year.
If you ignored the PCV problem and the water pump problem long enough, you’ve now got a head gasket problem. Or your head gasket failed for its own reasons — the LUJ has aluminum head, iron block, and the gasket between them isn’t great even on a healthy engine.
White smoke at startup, coolant level dropping, oil-coolant mixing in the overflow tank, sweet smell from the tailpipe. By the time you hit head gasket failure on a Cruze you’re often looking at a warped head too because the engine ran hot before the failure showed up.
Fix: head gasket replacement, head resurfacing, fresh coolant, new water pump, new belts, new whatever else got cooked. $2,200-3,500 at an independent. $3,500-4,500 at a dealer. On a $4,000 car, the math gets real questionable.
While we’re here:
Eh. Honestly? The price has to be really right. A 2014 Cruze with 80,000 miles in good shape goes for $5,000-6,500. If you find one for $3,000-4,000 and the seller’s documented the work — PCV done, water pump done recently, no head gasket history — it’s a usable commuter car. If you’re paying $6,000+, you can do better in this price range.
Hard pass on:
If you already own one:
The Cruze ain’t a great car. It’s a bottom-tier commuter with above-average problems. Go in eyes open or don’t go in.
When owners report each system failing, in actual miles — so you can see what's likely behind you, what's due around now, and what to budget for next. Enter your mileage to mark where you are.
"Typical" = median owner-reported failure mileage from the NHTSA complaint record for this exact year and model. Not a maintenance schedule — a heads-up on where this model's failures cluster.
While driving at freeway speeds(70 MPH) the car suddenly downshifted and revved the engine very high(6,000 RPM). The car lost speed and would not downshift. Punched the gas and engine returned to normal. Check engine light came on shortly thereafter. Took to dealer and they…
When traveling down the interstate on multiple occasions the steering column becomes 'stuck' or 'sticky' in the aspect that it requires extra exertion of force to move it in either directions. This results in the car swerving and on more than one occasion almost wrecking. *js
My 2014 Chevy cruze eco was hit in the right rear of my vehicle by a 2015 Chrysler that was going approximately 40-45mph. My vehicle was going around 20mph. Once hit in the rear I was flung forward and to the left, causing me to hit my head on the left a-pillar and momentarily…
No warning turbo failure that cases vehicle to lose power suddenly I was on freeway when engine light came on and a engine power reduced warning came on went to auto zone and they said it was a p0299 have seen a lot of info on the internet net saying that the turbo has gone out…
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
It's got known weak points. With a reliability score of 5.2 out of 10 based on 698 owner complaints filed with NHTSA, the 2014 Chevrolet Cruze has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
On the NHTSA data, the 2014 Chevrolet Cruze is one to avoid unless a specific vehicle proves otherwise. The data says walk unless this exact vehicle has documented proof the electrical system was repaired or replaced. The record behind that call: 6 fire-related complaints and 4 crash-related complaints on the electrical system; Steering: 93 complaints, classified severe, failures cluster 22,000–75,000 mi; Reliability score 5.2/10 — around the segment average; 8 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
Inspect the electrical first — it's the most-reported issue on this model, with 133 owner complaints filed. Typical failure occurs around 60,518 miles. Average repair cost runs about $850 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
It scores 5.2 out of 10 on our NHTSA-based read of 698 owner complaints. The main thing to watch is electrical. Typical failure occurs around 60,518 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
Based on NHTSA records, the most-reported issue is electrical, with 133 complaints filed. Typical failure occurs around 60,518 miles. Average repair cost runs about $850 at an independent shop.
The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Typical failure occurs around 60,518 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 698 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.