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ProblemsByVin File / 2014-KIA-SOUL NHTSA data synced 1 day ago
Kia

2014 Kia Soul problems

The 2014 Kia Soul has 894 NHTSA owner complaints on file — not a small number. 5 active recall campaigns.

The 2014 Kia Soul has 894 NHTSA owner complaints and 5 recalls on file (U.S. federal records, as of August 2026). The most-reported system is engine at 458 complaints, typically surfacing around 105,716 miles (~$3,100 to repair). Source: NHTSA Office of Defects Investigation.

Kia Soul owner complaints by model year
Model yearOwner complaintsRecalls
2011 Soul 193 3
2012 Soul 514 3
2013 Soul 659 3
2014 Soul (this page) 894 5
2015 Soul 900 4
2016 Soul 802 2
2017 Soul 270 1
2014 Kia Soul
Photo: Kevauto / Wikimedia Commons, CC BY-SA 4.0 · representative photo of the Kia Soul
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What actually breaks on the 2014 Kia Soul

The problems owners report most, open recalls, and the mileage where failures cluster — straight from the NHTSA record, in seconds.

0 5 10
Reliability score
5.8 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
5
Severe
0
Moderate
Should you avoid this 2014 Soul?
Avoid — the electrical system

The data says walk unless this exact vehicle has documented proof the electrical system was repaired or replaced.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

NHTSA crash-test safety ratings 5 / 5 overall

Overall 5/5
Frontal crash 5/5
Side crash 5/5
Rollover 4/5

Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: No · Lane departure warning: No

Source: NHTSA New Car Assessment Program — tested configuration: 2014 Kia Soul SUV FWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.

Buying a used 2014 Kia Soul? Check these first

Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.

What to inspect on this specific car

⚠ The one to take seriously: engine is flagged severe on this model , showing up around 105,716 mi. Inspect it closely on a test drive.

Recalls to confirm are done

Run the VIN from the listing — 5 active recalls on this model. Recall repairs are always free.

Verdict for buyers: 5.8/10 model. The priciest documented failure is engine (~$3,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.

We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.

See the full pre-purchase inspection checklist →
✦ Ask the data · AI

Ask anything about your 2014 Kia Soul

A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in this vehicle's actual NHTSA record, not generic advice.

Dash light, leak, worn part — snap it and we'll read it against this car's record.

Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.

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<iframe src="https://problemsbyvin.com/embed/reliability/2014-kia-soul/" width="100%" height="340" style="border:1px solid #e2e8f0;border-radius:8px;max-width:640px" title="2014 Kia Soul reliability snapshot" loading="lazy"></iframe> <p style="font:12px/1.5 system-ui,sans-serif;color:#64748b;max-width:640px;margin:6px 0 0">Source: <a href="https://problemsbyvin.com/2014-kia-soul/" style="color:#b8540a;font-weight:600">2014 Kia Soul reliability snapshot — ProblemsByVin</a></p>

Top trouble spots 8 categories with 3+ complaints

engine
458 reports · fails ~105,716 mi · avg $3,100
severe
electrical
89 reports · fails ~76,302 mi · avg $850
critical
lighting
87 reports · fails ~67,106 mi · avg $250
moderate
steering
55 reports · fails ~42,647 mi · avg $700
severe
powertrain
53 reports · fails ~71,215 mi · avg $2,500
severe
brakes
21 reports · fails ~77,005 mi · avg $450
severe
cruise control
21 reports · fails ~65,344 mi · avg $600
severe
airbags
20 reports · fails ~66,061 mi · avg $1,100
severe

Your road ahead on this 2014 Kia Soul

When owners report each system failing, in actual miles — so you can see what's likely behind you, what's due around now, and what to budget for next. Enter your mileage to mark where you are.

  1. ~37,000 misteering~$700
  2. ~50,000 miairbags~$1,100
  3. ~68,000 milighting~$250
  4. ~70,000 mielectrical~$850
  5. ~78,500 micruise control~$600
  6. ~80,000 mipowertrain~$2,500
  7. ~91,000 mibrakes~$450
  8. ~104,500 miengine~$3,100

"Typical" = median owner-reported failure mileage from the NHTSA complaint record for this exact year and model. Not a maintenance schedule — a heads-up on where this model's failures cluster.

Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2014 Soul's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2014 Soul?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2014 Soul · cruise control Crash
On two separate occasions while in reverse after letting off (removing foot from) the accelerator and moving to the brake pedal the vehicle has significantly sped up as if the accelerator is still being depressed. The first occasion was the middle of the afternoon on an…
12/31/2018 · at 36,600 mi · NHTSA ODI #11164212.0 · see cruise control pattern →
2014 Soul · engine
This vehicle has been a nightmare for half of the time that I’ve had it. I first took it back to the Kia dealership in 2019 because of the check engine light and told them it was pulling a 420 code I knew that was a catalytic converter which had been recalled. After a few hours…
2014 Soul · airbags Crash
After hitting a snow pile left from a snow plow I jumped the snow pile and hit a concrete barrier going between 65 and 70 MPH air bags didnt deploy. I hit it mostly on the passenger side but nothing happened still. I destroyed the bumper and the undercarriage protection is…
12/30/2020 · at 162,000 mi · NHTSA ODI #11385709.0 · see airbags pattern →
2014 Soul · brakes
I was driving my 2014 Kia Soul on Friday 12/12 when without any warning the brakes went out. Thankfully I was able to get it to a parking lot without incident and requested a tow. After having it repaired, the mechanics stated the brake lines completely popped due to brake line…
View all 894 owner complaints →
Had a problem with your 2014 Kia Soul? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 3 of 5

severe NHTSA 22V096000 February 18, 2022

Kia Motors America (Kia) is recalling certain 2014 Soul vehicles

Front air bags that do not deploy as intended can increase the risk of injury in a crash.

Fix: Dealers will update the ACU software, free of charge. Owner notification letters were mailed April 4, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC229.
severe NHTSA 20V750000 December 2, 2020

Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles

An engine compartment fire increases the risk of injury.

Fix: Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
severe NHTSA 19V120000 February 22, 2019

Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1

Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.

Fix: Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.
View all 5 recalls →

Common questions

Is the 2014 Kia Soul reliable?

It's got known weak points. With a reliability score of 5.8 out of 10 based on 894 owner complaints filed with NHTSA, the 2014 Kia Soul has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

Should you avoid the 2014 Kia Soul?

On the NHTSA data, the 2014 Kia Soul is one to avoid unless a specific vehicle proves otherwise. The data says walk unless this exact vehicle has documented proof the electrical system was repaired or replaced. The record behind that call: 38 fire-related complaints and 2 crash-related complaints on the engine; Electrical system: 89 complaints, classified critical, failures cluster 56,000–107,000 mi; Reliability score 5.8/10 — around the segment average; 5 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What should I check before buying a used 2014 Kia Soul?

Inspect the engine first — it's the most-reported issue on this model, with 458 owner complaints filed. Typical failure occurs around 105,716 miles. Average repair cost runs about $3,100 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.

Is the 2014 Kia Soul a good used car to buy?

It scores 5.8 out of 10 on our NHTSA-based read of 894 owner complaints. The main thing to watch is engine. Typical failure occurs around 105,716 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.

What's the most common problem on the 2014 Kia Soul?

Based on NHTSA records, the most-reported issue is engine, with 458 complaints filed. Typical failure occurs around 105,716 miles. Average repair cost runs about $3,100 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Typical failure occurs around 76,302 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Kia Soul has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2014 Kia Soul?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 894 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 1 day ago. Verify the raw federal record at nhtsa.gov/vehicle/2014/Kia/Soul. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Kia. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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