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ProblemsByVin File / 2014-KIA-SOUL NHTSA data synced 3 days ago
2014 · Kia

Kia Soul problems

887 owners have filed defect reports on this one. That's not a small number. 1 active recall campaign on file.

0 5 10
Reliability score
6.6 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
1
Severe
0
Moderate
Should you avoid this 2014 Soul?
Avoid — the electrical system

The data says walk unless this exact vehicle has documented proof the electrical system was repaired or replaced.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Top trouble spots 8 categories with 3+ complaints

engine
455 reports · fails ~105,716 mi · avg $3,100
severe
electrical
88 reports · fails ~75,822 mi · avg $850
critical
lighting
87 reports · fails ~67,106 mi · avg $250
moderate
steering
55 reports · fails ~42,647 mi · avg $700
severe
powertrain
53 reports · fails ~71,215 mi · avg $2,500
severe
cruise control
21 reports · fails ~65,344 mi · avg $600
severe
airbags
19 reports · fails ~66,061 mi · avg $1,100
severe
brakes
19 reports · fails ~77,005 mi · avg $450
severe
Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2014 Soul's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2014 Soul?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2014 Soul · cruise control Crash
On two separate occasions while in reverse after letting off (removing foot from) the accelerator and moving to the brake pedal the vehicle has significantly sped up as if the accelerator is still being depressed. The first occasion was the middle of the afternoon on an…
12/31/2018 · at 36,600 mi · NHTSA ODI #11164212.0 · see cruise control pattern →
2014 Soul · engine
This vehicle has been a nightmare for half of the time that I’ve had it. I first took it back to the Kia dealership in 2019 because of the check engine light and told them it was pulling a 420 code I knew that was a catalytic converter which had been recalled. After a few hours…
2014 Soul · airbags Crash
After hitting a snow pile left from a snow plow I jumped the snow pile and hit a concrete barrier going between 65 and 70 MPH air bags didnt deploy. I hit it mostly on the passenger side but nothing happened still. I destroyed the bumper and the undercarriage protection is…
12/30/2020 · at 162,000 mi · NHTSA ODI #11385709.0 · see airbags pattern →
2014 Soul · brakes
I was driving my 2014 Kia Soul on Friday 12/12 when without any warning the brakes went out. Thankfully I was able to get it to a parking lot without incident and requested a tow. After having it repaired, the mechanics stated the brake lines completely popped due to brake line…
View all 887 owner complaints →
Had a problem with your 2014 Kia Soul? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 1 of 1

severe NHTSA 22V096000 February 18, 2022

Kia Motors America (Kia) is recalling certain 2014 Soul vehicles

Front air bags that do not deploy as intended can increase the risk of injury in a crash.

Fix: Dealers will update the ACU software, free of charge. Owner notification letters were mailed April 4, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC229.

Common questions

Is the 2014 Kia Soul reliable?

It's got known weak points. With a reliability score of 6.6 out of 10 based on 887 owner complaints filed with NHTSA, the 2014 Kia Soul has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

Should you avoid the 2014 Kia Soul?

On the NHTSA data, the 2014 Kia Soul is one to avoid unless a specific vehicle proves otherwise. The data says walk unless this exact vehicle has documented proof the electrical system was repaired or replaced. The record behind that call: 38 fire-related complaints and 2 crash-related complaints on the engine; Electrical system: 88 complaints, classified critical, failures cluster 56,000–107,000 mi; Reliability score 6.6/10 — around the segment average; 1 recall campaign on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What's the most common problem on the 2014 Kia Soul?

Based on NHTSA records, the most-reported issue is engine, with 455 complaints filed. Typical failure occurs around 105,716 miles. Average repair cost runs about $3,100 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Typical failure occurs around 75,822 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Kia Soul has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2014 Kia Soul?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 887 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 3 days ago. Verify the raw federal record at nhtsa.gov/vehicle/2014/Kia/Soul. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Kia. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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