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2014 chevrolet Impala vs 2014 chrysler Town and Country

Reliability comparison based on NHTSA recall and complaint records.

Synced 2026-04-29 Source: NHTSA public records Reviewed by ASE-certified contributors
Quick verdict
The 2014 Chrysler Town and Country edges ahead clearly on reliability data

2014 chevrolet Impala

2.8/5
Reliability score
629 complaints
7 recalls (0 critical)
$13,200 repair exposure
vs
More reliable

2014 chrysler Town and Country

3.5/5
Reliability score
632 complaints
0 recalls (0 critical)
$13,350 repair exposure

Stories from the shop

If you're putting a gun to my head, I'd take the 2014 chrysler Town and Country. Reliability score's a solid 3.5 versus 2.8 on the 2014 chevrolet Impala, and the complaint counts back it up — 632 versus 629. That's not noise, that's a real gap.

If you're leaning 2014 chevrolet Impala, know what you're getting into on steering and brakes. Those categories have noticeably more complaints than what the 2014 chrysler Town and Country sees, and they're not cheap items when they go.

Going with the 2014 chrysler Town and Country? Watch the engine and powertrain. The 2014 chevrolet Impala has fewer reports in those categories, so you'd be trading one set of weak spots for another.

Bottom line: pick based on use case more than the spec sheet. If you tow heavy and don't want to think about it, that's one calculation. If you're a daily driver and want the cheapest path forward, that's another. Both of these will get you down the road. We're just telling you where each one is most likely to break.

— ProblemsByVin editorial team, drawing on the NHTSA data and shop experience.

Side-by-side by problem area

Category
2014 chevrolet Impala
2014 chrysler Town and Country
electrical
184 reports
moderate · ~$850
202 reports
severe · ~$850
steering
137 reports
moderate · ~$700
22 reports
moderate · ~$700
engine
28 reports
moderate · ~$3,100
85 reports
moderate · ~$3,100
powertrain
35 reports
moderate · ~$2,500
51 reports
severe · ~$2,500
airbags
26 reports
severe · ~$1,100
60 reports
severe · ~$1,100
body
18 reports
moderate · ~$1,500
24 reports
moderate · ~$1,500
brakes
24 reports
severe · ~$450
14 reports
severe · ~$450
lighting
27 reports
moderate · ~$250
No reports
seatbelts
No reports
9 reports
severe · ~$500

Common questions

Which is more reliable, the 2014 Chevrolet Impala or the 2014 Chrysler Town and Country?

Based on the NHTSA data we track, the 2014 Chrysler Town and Country comes out ahead with a reliability score of 3.5 versus 2.8. The margin is clear, so the verdict could shift if you weight specific categories differently or factor in your own use case.

What goes wrong more often on the 2014 Chevrolet Impala?

Compared to the 2014 Chrysler Town and Country, the 2014 Chevrolet Impala sees more reported issues in steering and brakes. That doesn't mean it's a bad truck — it means those are the categories worth budgeting for if you go that direction.

What goes wrong more often on the 2014 Chrysler Town and Country?

Compared to the 2014 Chevrolet Impala, the 2014 Chrysler Town and Country has more complaints in engine and powertrain. Whether that's a deal-breaker depends on the cost and severity — see the comparison table above for repair cost ranges.

Which has more recalls?

The 2014 Chevrolet Impala has more active recalls (7 vs 0). Total count is less important than severity, though — a vehicle with one critical recall and zero moderate ones is generally riskier than one with five moderate recalls.

Is an extended warranty worth it on either of these?

Both vehicles are out of factory bumper-to-bumper coverage at this point. Combined repair exposure across the top problem categories runs around $13,350 on the higher-risk vehicle. A quality service contract typically costs $1,800–3,500 over 3 years, so a single major failure usually pays for the contract. The math favors warranty coverage on whichever vehicle you choose, especially if you plan to keep it past 100,000 miles.

Related comparisons

Reliability scores, complaint counts, and severity ratings derived from the NHTSA public records database. "Repair exposure" is the sum of average independent-shop repair costs across each vehicle's tracked problem categories and is intended as a relative comparison, not an exact prediction. Editorial commentary auto-generated from the data and reviewed by ASE-certified contributors. Some links on this page are affiliate links.
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