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ProblemsByVin File / 2014-CHEVROLET-IMPALA NHTSA data synced 6 days ago
Chevrolet

2014 Chevrolet Impala problems

The 2014 Chevrolet Impala has 630 NHTSA owner complaints on file — not a small number. 7 active recall campaigns.

The 2014 Chevrolet Impala has 630 NHTSA owner complaints and 7 recalls on file (U.S. federal records, as of July 2026). The most-reported system is electrical at 184 complaints, typically surfacing around 70,078 miles (~$850 to repair). Source: NHTSA Office of Defects Investigation.

Chevrolet Impala owner complaints by model year
Model yearOwner complaintsRecalls
2011 Impala 505 0
2012 Impala 258 2
2013 Impala 270 0
2014 Impala (this page) 630 7
2015 Impala 298 3
2016 Impala 110 0
2017 Impala 116 0
2014 Chevrolet Impala
Photo: Dennis Elzinga / Wikimedia Commons, CC BY 2.0 · representative photo of the Chevrolet Impala
0 5 10
Reliability score
5.6 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
7
Severe
0
Moderate
Should you avoid this 2014 Impala?
Acceptable — with caveats

Worth owning if you verify the specific issues below before you buy.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

Buying a used 2014 Chevrolet Impala? Check these first

Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.

What to inspect on this specific car

⚠ The one to take seriously: airbags is flagged severe on this model , showing up around 52,334 mi. Inspect it closely on a test drive.

Recalls to confirm are done

Run the VIN from the listing — 7 active recalls on this model. Recall repairs are always free.

Verdict for buyers: 5.6/10 model. The priciest documented failure is engine (~$3,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.

We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.

See the full pre-purchase inspection checklist →
✦ Ask the data · AI

Ask anything about your 2014 Chevrolet Impala

A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in this vehicle's actual NHTSA record, not generic advice.

Dash light, leak, worn part — snap it and we'll read it against this car's record.

Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.

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<iframe src="https://problemsbyvin.com/embed/reliability/2014-chevrolet-impala/" width="100%" height="340" style="border:1px solid #e2e8f0;border-radius:8px;max-width:640px" title="2014 Chevrolet Impala reliability snapshot" loading="lazy"></iframe> <p style="font:12px/1.5 system-ui,sans-serif;color:#64748b;max-width:640px;margin:6px 0 0">Source: <a href="https://problemsbyvin.com/2014-chevrolet-impala/" style="color:#b8540a;font-weight:600">2014 Chevrolet Impala reliability snapshot — ProblemsByVin</a></p>

Top trouble spots 8 categories with 3+ complaints

electrical
184 reports · fails ~70,078 mi · avg $850
moderate
steering
137 reports · fails ~81,236 mi · avg $700
moderate
powertrain
36 reports · fails ~71,825 mi · avg $2,500
moderate
engine
28 reports · fails ~70,475 mi · avg $3,100
moderate
lighting
27 reports · fails ~20,378 mi · avg $250
moderate
airbags
26 reports · fails ~52,334 mi · avg $1,100
severe
brakes
24 reports · fails ~34,888 mi · avg $450
severe
body
18 reports · fails ~56,658 mi · avg $1,500
moderate

Your road ahead on this 2014 Chevrolet Impala

When owners report each system failing, in actual miles — so you can see what's likely behind you, what's due around now, and what to budget for next. Enter your mileage to mark where you are.

  1. ~15,000 milighting~$250
  2. ~25,000 mibrakes~$450
  3. ~53,000 micruise control~$600
  4. ~62,000 miairbags~$1,100
  5. ~62,860 mipowertrain~$2,500
  6. ~66,000 mibody~$1,500
  7. ~70,000 mielectrical~$850
  8. ~70,000 misteering~$700
  9. ~72,000 miengine~$3,100
  10. ~75,812 mivisibility~$350

"Typical" = median owner-reported failure mileage from the NHTSA complaint record for this exact year and model. Not a maintenance schedule — a heads-up on where this model's failures cluster.

Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2014 Impala's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->
Honest Calculator
Should you buy an extended warranty on this 2014 Impala?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2014 Impala · suspension
Side detection system failure. Special coverage n172096060. Also there is a creaking noice in front area once I put car in drive. When I press down on brake there is a lot of vibration on the left driver side.
12/31/2020 · at 119,500 mi · NHTSA ODI #11385965.0 · see suspension pattern →
2014 Impala · lighting
The problem that I have with my 2014 impala is that the headlights do not illuminate the road very well. The light beam is narrow projecting straight out in front of the car. Very little illumination to the sides of the road. This complaint may sound trivial but let me assure…
2014 Impala · brakes
Breaks squeal constantly they are new pads and breaks can find any problems have taken it to several auto shops and dealerships and as about any recall issues it seems as if they are locked up I can not take it through a drive through car wash it will not go up on the rollers…
12/29/2018 · at 25,000 mi · NHTSA ODI #11163994.0 · see brakes pattern →
2014 Impala · steering
I was driving in a snowstorm and all of the sudden the ABS, Stabilitrak, and power steering went out. I'm frustrated that this is the 2nd electrical safety issue that I have experienced. Both of which have been reported by several drivers and still no recalls!
View all 630 owner complaints →
Had a problem with your 2014 Chevrolet Impala? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Estimate your repair exposure

Drag to your current mileage. Numbers are derived from this vehicle's complaint history.

0 mi 200k mi
At 80,000 miles
Likely repair cost in next 24 months
$0

Active recalls showing 3 of 7

severe NHTSA 15V202000 April 6, 2015

General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured March 22, 2013, to May 22, 2014

Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.

Fix: GM has notified owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began on May 6, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15259. Note: The vehicles covered by this campaign were previously remedied incorrectly under campaigns 14V541 or 15V085.
severe NHTSA 15V085000 February 11, 2015

General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 15, 2012, to May 30, 2014

Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.

Fix: GM will notify owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began March 5, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 (Chevrolet). GM's number for this recall is 15100. Note: This recall covers a limited population of vehicles that were remedied incorrectly under recall 14V-541.
severe NHTSA 14V614000 October 1, 2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles

If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.

Fix: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM’s number for this recall is 14515.
View all 7 recalls →

Common questions

Is the 2014 Chevrolet Impala reliable?

It's got known weak points. With a reliability score of 5.6 out of 10 based on 630 owner complaints filed with NHTSA, the 2014 Chevrolet Impala has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

Should you avoid the 2014 Chevrolet Impala?

The 2014 Chevrolet Impala is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: 5 fire-related complaints and 1 crash-related complaint on the electrical system; Reliability score 5.6/10 — around the segment average; 7 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.

What should I check before buying a used 2014 Chevrolet Impala?

Inspect the electrical first — it's the most-reported issue on this model, with 184 owner complaints filed. Typical failure occurs around 70,078 miles. Average repair cost runs about $850 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.

Is the 2014 Chevrolet Impala a good used car to buy?

It scores 5.6 out of 10 on our NHTSA-based read of 630 owner complaints. The main thing to watch is electrical. Typical failure occurs around 70,078 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.

What's the most common problem on the 2014 Chevrolet Impala?

Based on NHTSA records, the most-reported issue is electrical, with 184 complaints filed. Typical failure occurs around 70,078 miles. Average repair cost runs about $850 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Typical failure occurs around 70,078 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Chevrolet Impala has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2014 Chevrolet Impala?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 630 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 6 days ago. Verify the raw federal record at nhtsa.gov/vehicle/2014/Chevrolet/Impala. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Chevrolet. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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