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ProblemsByVin File / 2014-CHEVROLET-IMPALA
2014 · chevrolet

chevrolet Impala problems

7 safety recalls. 629 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
5.6 / 10

Average for the segment. Some recurring trouble spots worth knowing about.

0
Critical
7
Severe
0
Moderate

Top trouble spots 8 categories with 3+ complaints

electrical
184 reports · avg $850
moderate
steering
137 reports · avg $700
moderate
powertrain
35 reports · avg $2,500
moderate
engine
28 reports · avg $3,100
moderate
lighting
27 reports · avg $250
moderate
airbags
26 reports · avg $1,100
severe
brakes
24 reports · avg $450
severe
body
18 reports · avg $1,500
moderate

What owners are saying recent NHTSA-filed complaints · verbatim

2014 Impala · suspension
SIDE DETECTION SYSTEM FAILURE. SPECIAL COVERAGE N172096060. ALSO THERE IS A CREAKING NOICE IN FRONT AREA ONCE I PUT CAR IN DRIVE. WHEN I PRESS DOWN ON BRAKE THERE IS A LOT OF VIBRATION ON THE LEFT DRIVER SIDE.
12/31/2020 · NHTSA ODI #11385965.0
2014 Impala · lighting
THE PROBLEM THAT I HAVE WITH MY 2014 IMPALA IS THAT THE HEADLIGHTS DO NOT ILLUMINATE THE ROAD VERY WELL. THE LIGHT BEAM IS NARROW PROJECTING STRAIGHT OUT IN FRONT OF THE CAR. VERY LITTLE ILLUMINATION TO THE SIDES OF THE ROAD. THIS COMPLAINT MAY SOUND TRIVIAL BUT LET ME ASSURE…
12/31/2014 · NHTSA ODI #10669430.0
2014 Impala · brakes
BREAKS SQUEAL CONSTANTLY THEY ARE NEW PADS AND BREAKS CAN FIND ANY PROBLEMS HAVE TAKEN IT TO SEVERAL AUTO SHOPS AND DEALERSHIPS AND AS ABOUT ANY RECALL ISSUES IT SEEMS AS IF THEY ARE LOCKED UP I CAN NOT TAKE IT THROUGH A DRIVE THROUGH CAR WASH IT WILL NOT GO UP ON THE ROLLERS…
12/29/2018 · NHTSA ODI #11163994.0
2014 Impala · other
FUEL PUMP HAS BEEN REPLACED TWICE. 1ST TIME ON NOV 28,2014(12,314 MILES) AND THEN AGAIN ON DEC 28,2015(30,311 MILES). THE ENGINE LIGHT CAME ON 12/04/15(29,448 MILES) AND THE DENTON,TX DEALERSHIP SERVICE DEPT WAS CLOSED SINCE IT WAS A SATURDAY AFTERNOON.HOWEVER WE WERE ADVISED…
12/29/2015 · NHTSA ODI #10816847.0

Estimate your repair exposure

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Active recalls showing 3 of 7

severe NHTSA 14V518000 28/08/2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013

In manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.

Fix: GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14532.
severe NHTSA 13V220000 24/05/2013

General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles

If the brake lamps flash when the vehicle is not slowing, a following driver may not adjust vehicle speed when the vehicle is in fact braking, and the brake lamps are illuminating as intended, increasing the risk of a crash.

Fix: GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's recall number is 13158.
severe NHTSA 14V450000 23/07/2014

General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013

If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

Fix: GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. The recall began on August 21, 2014. GM's number for this recall is 14330.
View all 7 recalls →

Common questions

Is the 2014 Chevrolet Impala reliable?

It's got known weak points. With a reliability score of 5.6 out of 10 based on 629 owner complaints filed with NHTSA, the 2014 Chevrolet Impala has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.

What's the most common problem on the 2014 Chevrolet Impala?

Based on NHTSA records, the most-reported issue is electrical, with 184 complaints filed. Average repair cost runs about $850 at an independent shop.

What's the most expensive thing that goes wrong?

The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Chevrolet Impala has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2014 Chevrolet Impala?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 629 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 12 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with chevrolet. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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