The 2014 Chevrolet Impala has 634 NHTSA owner complaints and 12 recalls on file (U.S. federal records, as of September 2026). The most-reported system is electrical at 184 complaints (~$850 to repair). Source: NHTSA Office of Defects Investigation.
Below average for the segment. Multiple systems have recurring complaints.
0
Critical
12
Severe
0
Moderate
Should you avoid this 2014 Impala?
High-risk ownership
Repair exposure runs above average — only with money set aside and eyes open.
5 fire-related complaints and 1 crash-related complaint on the electrical system
Reliability score 4.6/10 — below the segment average
12 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
NHTSA crash-test safety ratings
5 / 5 overall
Overall★★★★★5/5
Frontal crash★★★★★5/5
Side crash★★★★★5/5
Rollover★★★★★4/5
Driver-assist features on the tested model:
Electronic stability control: Standard · Forward collision warning: Optional · Lane departure warning: Optional
Source: NHTSA New Car Assessment Program — tested configuration: 2014 Chevrolet Impala 4 DR FWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Buying a used 2014 Chevrolet Impala? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or
make the seller fix it before you sign.
What to inspect on this specific car
electrical — 184 owner reports
· ~$850 to fix
steering — 140 owner reports
· ~$700 to fix
powertrain — 37 owner reports
· ~$2,500 to fix
engine — 28 owner reports
· ~$3,100 to fix
⚠ The one to take seriously: airbags is flagged
severe on this model
.
Inspect it closely on a test drive.
Recalls to confirm are done
Run the VIN from the listing — 12 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 4.6/10 model. The priciest documented failure is
engine (~$3,100) — get the
seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report
tells you what this exact car has been through. Smart buyers get both.
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in
this vehicle's actual NHTSA record, not generic advice.
Dash light, leak, worn part — snap it and we'll read it against this car's record.
Photo attached — type a question or just hit Ask.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
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What owners are saying
recent NHTSA-filed complaints · verbatim
2014 Impala· suspension
Side detection system failure. Special coverage n172096060. Also there is a creaking noice in front area once I put car in drive. When I press down on brake there is a lot of vibration on the left driver side.
The problem that I have with my 2014 impala is that the headlights do not illuminate the road very well. The light beam is narrow projecting straight out in front of the car. Very little illumination to the sides of the road. This complaint may sound trivial but let me assure…
Breaks squeal constantly they are new pads and breaks can find any problems have taken it to several auto shops and dealerships and as about any recall issues it seems as if they are locked up I can not take it through a drive through car wash it will not go up on the rollers…
I was driving in a snowstorm and all of the sudden the ABS, Stabilitrak, and power steering went out. I'm frustrated that this is the 2nd electrical safety issue that I have experienced. Both of which have been reported by several drivers and still no recalls!
Had a problem with your 2014 Chevrolet Impala?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats
If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.
Fix: GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15400.
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured March 22, 2013, to May 22, 2014
Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Fix: GM has notified owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began on May 6, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15259. Note: The vehicles covered by this campaign were previously remedied incorrectly under campaigns 14V541 or 15V085.
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 15, 2012, to May 30, 2014
Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.
Fix: GM will notify owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began March 5, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 (Chevrolet). GM's number for this recall is 15100. Note: This recall covers a limited population of vehicles that were remedied incorrectly under recall 14V-541.
It's got known weak points. With a reliability score of 4.6 out of 10 based on 634 owner complaints filed with NHTSA, the 2014 Chevrolet Impala has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
Should you avoid the 2014 Chevrolet Impala?
The 2014 Chevrolet Impala is a higher-risk ownership prospect. Repair exposure runs above average — only with money set aside and eyes open. The record behind that call: 5 fire-related complaints and 1 crash-related complaint on the electrical system; Reliability score 4.6/10 — below the segment average; 12 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2014 Chevrolet Impala?
Inspect the electrical first — it's the most-reported issue on this model, with 184 owner complaints filed. Average repair cost runs about $850 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2014 Chevrolet Impala a good used car to buy?
It scores 4.6 out of 10 on our NHTSA-based read of 634 owner complaints. The main thing to watch is electrical. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2014 Chevrolet Impala?
Based on NHTSA records, the most-reported issue is electrical, with 184 complaints filed. Average repair cost runs about $850 at an independent shop.
What's the most expensive thing that goes wrong?
The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Chevrolet Impala has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2014 Chevrolet Impala?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 634 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 12 hours ago. Verify the raw federal record at
nhtsa.gov/vehicle/2014/Chevrolet/Impala.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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