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ProblemsByVinFile / 2014-CHEVROLET-IMPALANHTSA data synced 8 hours ago
2014 · Chevrolet
Chevrolet Impala problems
630 owners have filed defect reports on this one. That's not a small number. 7 active recall campaigns on file.
Reliability score
5.6 / 10
Average for the segment. Some recurring trouble spots worth knowing about.
0
Critical
7
Severe
0
Moderate
Should you avoid this 2014 Impala?
Acceptable — with caveats
Worth owning if you verify the specific issues below before you buy.
5 fire-related complaints and 1 crash-related complaint on the electrical system
Reliability score 5.6/10 — around the segment average
7 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
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What owners are saying
recent NHTSA-filed complaints · verbatim
2014 Impala· suspension
Side detection system failure. Special coverage n172096060. Also there is a creaking noice in front area once I put car in drive. When I press down on brake there is a lot of vibration on the left driver side.
The problem that I have with my 2014 impala is that the headlights do not illuminate the road very well. The light beam is narrow projecting straight out in front of the car. Very little illumination to the sides of the road. This complaint may sound trivial but let me assure…
Breaks squeal constantly they are new pads and breaks can find any problems have taken it to several auto shops and dealerships and as about any recall issues it seems as if they are locked up I can not take it through a drive through car wash it will not go up on the rollers…
I was driving in a snowstorm and all of the sudden the ABS, Stabilitrak, and power steering went out. I'm frustrated that this is the 2nd electrical safety issue that I have experienced. Both of which have been reported by several drivers and still no recalls!
Had a problem with your 2014 Chevrolet Impala?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013
In manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.
Fix: GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14532.
General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles
If the brake lamps flash when the vehicle is not slowing, a following driver may not adjust vehicle speed when the vehicle is in fact braking, and the brake lamps are illuminating as intended, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's recall number is 13158.
General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Fix: GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. The recall began on August 21, 2014. GM's number for this recall is 14330.
It's got known weak points. With a reliability score of 5.6 out of 10 based on 630 owner complaints filed with NHTSA, the 2014 Chevrolet Impala has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
Should you avoid the 2014 Chevrolet Impala?
The 2014 Chevrolet Impala is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: 5 fire-related complaints and 1 crash-related complaint on the electrical system; Reliability score 5.6/10 — around the segment average; 7 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What's the most common problem on the 2014 Chevrolet Impala?
Based on NHTSA records, the most-reported issue is electrical, with 184 complaints filed. Typical failure occurs around 70,078 miles. Average repair cost runs about $850 at an independent shop.
What's the most expensive thing that goes wrong?
The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Typical failure occurs around 70,078 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Chevrolet Impala has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2014 Chevrolet Impala?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 630 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 8 hours ago. Verify the raw federal record at
nhtsa.gov/vehicle/2014/Chevrolet/Impala.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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