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2014 mazda CX-5 vs 2014 volkswagen Jetta

Reliability comparison based on NHTSA recall and complaint records.

Synced 2026-04-29 Source: NHTSA public records Reviewed by ASE-certified contributors
Quick verdict
2014 Mazda CX-5 and 2014 Volkswagen Jetta are nearly tied on reliability data

2014 mazda CX-5

3.6/5
Reliability score
377 complaints
0 recalls (0 critical)
$12,300 repair exposure
vs

2014 volkswagen Jetta

3.6/5
Reliability score
386 complaints
0 recalls (0 critical)
$14,150 repair exposure

Stories from the shop

Look, these two are running close enough that you'd be fine either way. Reliability scores are within rounding distance (3.6 for the 2014 mazda CX-5, 3.6 for the 2014 volkswagen Jetta), and they've each got their own laundry list of weak spots. There's no clean winner here on the data alone.

If you're leaning 2014 mazda CX-5, know what you're getting into on electrical and visibility. Those categories have noticeably more complaints than what the 2014 volkswagen Jetta sees, and they're not cheap items when they go.

Going with the 2014 volkswagen Jetta? Watch the powertrain and engine. The 2014 mazda CX-5 has fewer reports in those categories, so you'd be trading one set of weak spots for another.

On the dollars-and-cents side, total repair exposure across the top problem areas runs 1.2x higher on the 2014 volkswagen Jetta. That's the number to keep in mind when you're pricing the deal — a $2,000 difference in purchase price disappears the first time you're staring at a transmission rebuild.

Bottom line: pick based on use case more than the spec sheet. If you tow heavy and don't want to think about it, that's one calculation. If you're a daily driver and want the cheapest path forward, that's another. Both of these will get you down the road. We're just telling you where each one is most likely to break.

— ProblemsByVin editorial team, drawing on the NHTSA data and shop experience.

Side-by-side by problem area

Category
2014 mazda CX-5
2014 volkswagen Jetta
electrical
114 reports
moderate · ~$850
81 reports
severe · ~$850
powertrain
49 reports
moderate · ~$2,500
70 reports
moderate · ~$2,500
engine
12 reports
moderate · ~$3,100
63 reports
moderate · ~$3,100
visibility
71 reports
moderate · ~$350
No reports
airbags
8 reports
severe · ~$1,100
24 reports
severe · ~$1,100
brakes
20 reports
severe · ~$450
10 reports
severe · ~$450
body
28 reports
moderate · ~$1,500
No reports
steering
7 reports
moderate · ~$700
17 reports
severe · ~$700
lighting
No reports
15 reports
moderate · ~$250
cruise control
No reports
8 reports
severe · ~$600

Common questions

Which is more reliable, the 2014 Mazda CX-5 or the 2014 Volkswagen Jetta?

It's close to a tie. Both vehicles score within 0.2 points on our reliability index (3.6 vs 3.6). At this margin, either choice is defensible — base your decision on the specific failure modes that matter to you.

What goes wrong more often on the 2014 Mazda CX-5?

Compared to the 2014 Volkswagen Jetta, the 2014 Mazda CX-5 sees more reported issues in electrical and visibility. That doesn't mean it's a bad truck — it means those are the categories worth budgeting for if you go that direction.

What goes wrong more often on the 2014 Volkswagen Jetta?

Compared to the 2014 Mazda CX-5, the 2014 Volkswagen Jetta has more complaints in powertrain and engine. Whether that's a deal-breaker depends on the cost and severity — see the comparison table above for repair cost ranges.

Which has more recalls?

Both vehicles have 0 active recalls. Total recall count alone isn't a great signal — what matters is severity. See the recall counts by severity in the comparison table.

Is an extended warranty worth it on either of these?

Both vehicles are out of factory bumper-to-bumper coverage at this point. Combined repair exposure across the top problem categories runs around $14,150 on the higher-risk vehicle. A quality service contract typically costs $1,800–3,500 over 3 years, so a single major failure usually pays for the contract. The math favors warranty coverage on whichever vehicle you choose, especially if you plan to keep it past 100,000 miles.

Related comparisons

Reliability scores, complaint counts, and severity ratings derived from the NHTSA public records database. "Repair exposure" is the sum of average independent-shop repair costs across each vehicle's tracked problem categories and is intended as a relative comparison, not an exact prediction. Editorial commentary auto-generated from the data and reviewed by ASE-certified contributors. Some links on this page are affiliate links.
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