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ProblemsByVinFile / 2014-MAZDA-CX-5NHTSA data synced 2 days ago
Mazda
2014 Mazda CX-5 problems
The 2014 Mazda CX-5 has 377 NHTSA owner complaints and 4 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, and what a working mechanic would actually do about it.
The 2014 Mazda CX-5 has 377 NHTSA owner complaints and 4 recalls on file (U.S. federal records, as of September 2026). The most-reported system is electrical at 114 complaints (~$850 to repair). Source: NHTSA Office of Defects Investigation.
Average for the segment. Some recurring trouble spots worth knowing about.
0
Critical
4
Severe
0
Moderate
Should you avoid this 2014 CX-5?
Acceptable — with caveats
Worth owning if you verify the specific issues below before you buy.
Reliability score 6.4/10 — around the segment average
4 recall campaigns on file
Our read of the federal NHTSA complaint and recall record for this exact year and model —
not a substitute for a pre-purchase inspection. How we score.
NHTSA crash-test safety ratings
5 / 5 overall
Overall★★★★★5/5
Frontal crash★★★★★5/5
Side crash★★★★★5/5
Rollover★★★★★4/5
Driver-assist features on the tested model:
Electronic stability control: Standard · Forward collision warning: No · Lane departure warning: No
Source: NHTSA New Car Assessment Program — tested configuration: 2014 Mazda CX-5 SUV AWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Buying a used 2014 Mazda CX-5? Check these first
Here's what this model is known to do — so you can inspect for it, price it in, or
make the seller fix it before you sign.
What to inspect on this specific car
electrical — 114 owner reports
· ~$850 to fix
visibility — 71 owner reports
· ~$350 to fix
powertrain — 49 owner reports
· ~$2,500 to fix
body — 28 owner reports
· ~$1,500 to fix
⚠ The one to take seriously: brakes is flagged
severe on this model
.
Inspect it closely on a test drive.
Recalls to confirm are done
Run the VIN from the listing — 4 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 6.4/10 model. The priciest documented failure is
engine (~$3,100) — get the
seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report
tells you what this exact car has been through. Smart buyers get both.
A noise, a warning light, a repair quote, "should I buy this?" — get an answer grounded in
this vehicle's actual NHTSA record, not generic advice.
Dash light, leak, worn part — snap it and we'll read it against this car's record.
Photo attached — type a question or just hit Ask.
Answers use this vehicle's NHTSA complaint & recall record — owner-reported and unverified, not a diagnosis. Verify anything safety-critical with a mechanic.
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What owners are saying
recent NHTSA-filed complaints · verbatim
2014 CX-5· electrical
When turning the vehicle off the engine will turn off but the electrical components continue running. Park shifter switch wears down and stops working. This problem could result in battery to die. This happens repeatedly. This is when the driver is attempting to park the…
front passenger side CV Axle/Boot, control arm, tie rod end fell apart causing tire to dislocate from vehicle. Vehicle has been properly maintained. It is at Mazda dealer service dept. It can be inspected there. If this fell apart on freeway it could have caused a major…
Tl* the contact owns a 2014 Mazda cx-5. After the contact shifted into the drive position, the vehicle rolled backwards and would not drive forward. Also, the vehicle would not shut off when the engine power button was pressed. The vehicle was towed to the local dealer (koeppel…
Tl* the contact owns a 2014 Mazda cx-5. The contact stated that when the door unlock button was engaged the doors remained locked. As a result, her child became locked inside the vehicle and the contact had to shatter a window to get inside. The failure recurred multiple times.…
Had a problem with your 2014 Mazda CX-5?
File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.
Estimate your repair exposure
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Fix: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015
If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Fix: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016
A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Fix: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
It's got known weak points. With a reliability score of 6.4 out of 10 based on 377 owner complaints filed with NHTSA, the 2014 Mazda CX-5 has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
Should you avoid the 2014 Mazda CX-5?
The 2014 Mazda CX-5 is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Reliability score 6.4/10 — around the segment average; 4 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
What should I check before buying a used 2014 Mazda CX-5?
Inspect the electrical first — it's the most-reported issue on this model, with 114 owner complaints filed. Average repair cost runs about $850 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
Is the 2014 Mazda CX-5 a good used car to buy?
It scores 6.4 out of 10 on our NHTSA-based read of 377 owner complaints. The main thing to watch is electrical. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
What's the most common problem on the 2014 Mazda CX-5?
Based on NHTSA records, the most-reported issue is electrical, with 114 complaints filed. Average repair cost runs about $850 at an independent shop.
What's the most expensive thing that goes wrong?
The electrical is one of the costlier repair items. Average repair cost runs about $850 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
How do I check if my Mazda CX-5 has open recalls?
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Is an extended warranty worth it on a 2014 Mazda CX-5?
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 377 complaints on file and the costliest repair averaging $850, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.
Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database, last synced 2 days ago. Verify the raw federal record at
nhtsa.gov/vehicle/2014/Mazda/CX-5.
Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics.
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