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Different vehicle classes · Different segments — choice depends on use case

2021 Ford Explorer vs 2021 Hyundai Palisade

Reliability comparison based on NHTSA recall and complaint records.

Synced 2026-06-14 Source: NHTSA public records Reviewed by ASE-certified contributors
Quick verdict
2021 Ford Explorer versus 2021 Hyundai Palisade — different vehicles, different jobs

These two come from different segments, which makes a direct reliability comparison less meaningful than usual. Showing the data so you can see what each one is good at and where each one breaks down. The reliability scores (3.1 versus 3.4) reflect different testing populations and use patterns — don't treat them as apples-to-apples.

2021 Ford Explorer

3.1/5
Reliability score
383 complaints
5 recalls (0 critical)
$13,500 repair exposure
vs

2021 Hyundai Palisade

3.4/5
Reliability score
403 complaints
2 recalls (0 critical)
$12,550 repair exposure

Stories from the shop

These come from different vehicle segments, which means we're not declaring a winner here. The 2021 Ford Explorer scores 3.1; the 2021 Hyundai Palisade scores 3.4. Different testing populations, different driving patterns, different categories of failure. Use the data below to understand what each one is good at and what each one breaks.

If you lean 2021 Ford Explorer, know what you're getting into on powertrain and body. Those categories have noticeably more complaints than the 2021 Hyundai Palisade sees, and they're not cheap items when they go.

Going with the 2021 Hyundai Palisade? Watch the seatbelts and visibility. The 2021 Ford Explorer has fewer reports in those categories, so you'd be trading one set of weak spots for another.

Bottom line: these are different categories of vehicle. Pick based on what you actually need it for. We're showing the reliability data so you can factor in long-term ownership cost, not pick a winner.

— ProblemsByVin editorial team, drawing on the NHTSA data and shop experience.

Side-by-side by problem area

Category
2021 Ford Explorer
2021 Hyundai Palisade
powertrain
98 reports
moderate · ~$2,500
19 reports
moderate · ~$2,500
seatbelts
No reports
94 reports
moderate · ~$500
visibility
24 reports
moderate · ~$350
53 reports
moderate · ~$350
electrical
33 reports
severe · ~$850
43 reports
moderate · ~$850
engine
31 reports
moderate · ~$3,100
28 reports
moderate · ~$3,100
suspension
13 reports
moderate · ~$900
30 reports
moderate · ~$900
body
20 reports
moderate · ~$1,500
15 reports
severe · ~$1,500
brakes
15 reports
severe · ~$450
No reports
steering
No reports
13 reports
moderate · ~$700
fuel system
8 reports
moderate · ~$1,200
No reports

Common questions

Which is more reliable, the 2021 Ford Explorer or the 2021 Hyundai Palisade?

Based on the NHTSA data we track, the 2021 Hyundai Palisade comes out ahead with a reliability score of 3.4 versus 3.1. The margin is narrow, so the verdict could shift if you weight specific categories differently or factor in your own use case.

What goes wrong more often on the 2021 Ford Explorer?

Compared to the 2021 Hyundai Palisade, the 2021 Ford Explorer sees more reported issues in powertrain and body. That doesn't mean it's a bad truck — it means those are the categories worth budgeting for if you go that direction.

What goes wrong more often on the 2021 Hyundai Palisade?

Compared to the 2021 Ford Explorer, the 2021 Hyundai Palisade has more complaints in seatbelts and visibility. Whether that's a deal-breaker depends on the cost and severity — see the comparison table above for repair cost ranges.

Which has more recalls?

The 2021 Ford Explorer has more active recalls (5 vs 2). Total count is less important than severity, though — a vehicle with one critical recall and zero moderate ones is generally riskier than one with five moderate recalls.

Is an extended warranty worth it on either of these?

Both vehicles are out of factory bumper-to-bumper coverage at this point. Combined repair exposure across the top problem categories runs around $13,500 on the higher-risk vehicle. A quality service contract typically costs $1,800–3,500 over 3 years, so a single major failure usually pays for the contract. The math favors warranty coverage on whichever vehicle you choose, especially if you plan to keep it past 100,000 miles.

Related comparisons

Reliability scores, complaint counts, and severity ratings derived from the NHTSA public records database. Verify each vehicle's federal record: 2021 Ford Explorer on NHTSA · 2021 Hyundai Palisade on NHTSA. "Repair exposure" is the sum of average independent-shop repair costs across each vehicle's tracked problem categories and is intended as a relative comparison, not an exact prediction. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. Some links on this page are affiliate links.
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