Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles
A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.
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The 2021 Ford Explorer has 416 NHTSA owner complaints and 26 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, and what a working mechanic would actually do about it.
The 2021 Ford Explorer has 416 NHTSA owner complaints and 26 recalls on file (U.S. federal records, as of September 2026). The most-reported system is powertrain at 109 complaints (~$2,500 to repair). Source: NHTSA Office of Defects Investigation.
| Model year | Owner complaints | Recalls |
|---|---|---|
| 2018 Explorer | 727 | 7 |
| 2019 Explorer | 294 | 6 |
| 2020 Explorer | 1,205 | 33 |
| 2021 Explorer (this page) | 416 | 26 |
| 2022 Explorer | 262 | 24 |
| 2023 Explorer | 107 | 15 |
| 2024 Explorer | 20 | 10 |
Significant reliability concerns on file. Read the trouble spots before buying.
The data says walk unless this exact vehicle has documented proof the electrical system was repaired or replaced.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: Optional · Lane departure warning: Standard
Source: NHTSA New Car Assessment Program — tested configuration: 2021 Ford Explorer SUV 4WD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.
⚠ The one to take seriously: electrical is flagged severe on this model . Inspect it closely on a test drive.
Run the VIN from the listing — 26 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 2.0/10 model. The priciest documented failure is engine (~$3,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.
See the full pre-purchase inspection checklist →When given gas to move from a complete stop, vehicle lost all power. After vehicle lost all power to rear wheels, warning lights flashed on cluster. Manually moved vehicle to side of road and checked under SUV to see rear axle was at a unusual angle and later discovered rear…
11/9/23 our still under warranty, 2021 Ford Explorer Platinum with 20,152 miles on it died at stop sign and would not start. Locked in park and had to be towed to dealer who worked on it for one week and claimed it was fixed. Same problem second time a few days later and dealer…
Recently brought my 2021 Ford Explorer with 100,000 miles in for what I thought was a wheel bearing issue. The mechanic reports the entire rear end is gone and needs to be replaced. I’ve owned at least 4 Explorers all driven well over 170,000 without ever having this issue. This…
The contact owns a 2021 Ford Explorer. The contact stated that he was driving approximately at 55 MPH when a deer jumped out in front of his vehicle. As a result, the contact crashed into the deer and the air bags did deploy, however when it did it was very aggressive. The…
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.
Park system damage may result in a vehicle rollaway, increasing the risk of a crash.
A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
It's got known weak points. With a reliability score of 2.0 out of 10 based on 416 owner complaints filed with NHTSA, the 2021 Ford Explorer has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
On the NHTSA data, the 2021 Ford Explorer is one to avoid unless a specific vehicle proves otherwise. The data says walk unless this exact vehicle has documented proof the electrical system was repaired or replaced. The record behind that call: Electrical system: 34 complaints, classified severe; Reliability score 2.0/10 — below the segment average; 26 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
Inspect the powertrain first — it's the most-reported issue on this model, with 109 owner complaints filed. Average repair cost runs about $2,500 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
It scores 2.0 out of 10 on our NHTSA-based read of 416 owner complaints. The main thing to watch is powertrain. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
Based on NHTSA records, the most-reported issue is powertrain, with 109 complaints filed. Average repair cost runs about $2,500 at an independent shop.
The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 416 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.