Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles
Windshield wiper failure can reduce visibility, increasing the risk of a crash.
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The 2021 Hyundai Palisade has 413 NHTSA owner complaints and 2 active recall campaigns on file. Here's the breakdown — what's serious, what's noise, and what a working mechanic would actually do about it.
The 2021 Hyundai Palisade has 413 NHTSA owner complaints and 2 recalls on file (U.S. federal records, as of July 2026). The most-reported system is seatbelts at 97 complaints, typically surfacing around 52,250 miles (~$500 to repair). Source: NHTSA Office of Defects Investigation.
| Model year | Owner complaints | Recalls |
|---|---|---|
| 2020 Palisade | 518 | 1 |
| 2021 Palisade (this page) | 413 | 2 |
| 2022 Palisade | 295 | 2 |
| 2023 Palisade | 382 | 2 |
| 2024 Palisade | 371 | 2 |
Average for the segment. Some recurring trouble spots worth knowing about.
Worth owning if you verify the specific issues below before you buy.
Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.
Driver-assist features on the tested model: Electronic stability control: Standard · Forward collision warning: Standard · Lane departure warning: Standard
Source: NHTSA New Car Assessment Program — tested configuration: 2021 Hyundai Palisade SUV FWD. Stars rate crash protection in NHTSA's tests, not overall reliability — see the owner-complaint data below for what actually goes wrong.
Here's what this model is known to do — so you can inspect for it, price it in, or make the seller fix it before you sign.
⚠ The one to take seriously: electrical is flagged severe on this model , showing up around 84,133 mi. Inspect it closely on a test drive.
Run the VIN from the listing — 2 active recalls on this model. Recall repairs are always free.
Verdict for buyers: 6.8/10 model. The priciest documented failure is engine (~$3,100) — get the seller's service records for it or inspect closely. Otherwise an average-risk used buy at a fair price.
We tell you what this model is known for and what to inspect — a vehicle-history report tells you what this exact car has been through. Smart buyers get both.
See the full pre-purchase inspection checklist →2021 palisade calligraphy - while driving on highway (comfor mode - cruise control) htrac error light came on. After stopping and shutting car off the error resolved for a few minutes and then came back on while driving. Noticed no power to rear wheels while driving - snowed…
I was unable to use my seatbelt because the end that accepts the strap, would not allow the seatbelt to click in to the device. I had to drive without a seatbelt several miles. I tried probably 20 times to get it to click in before giving up. My husband was able to somehow…
Update to complaint #11631235 At time of original complaint submission, I was unable to figure out how to share the video documentation of the vehicle speedomoter defect. Having since figured it out, I want to share this evidence with the NHTSA
Windshield on 2021 Palisade cracks easily i had two cracks developed within 3 days of each other. Cracks easily developed into a 2 feet crack
Drag to your current mileage. Numbers are derived from this vehicle's complaint history.
Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Reduced braking performance can extend the distance required to stop the vehicle, increasing the risk of a crash.
It's got known weak points. With a reliability score of 6.8 out of 10 based on 413 owner complaints filed with NHTSA, the 2021 Hyundai Palisade has a higher-than-average rate of reported issues. The areas to watch are listed above. Whether it's worth owning depends on price, condition, and how much repair exposure you can absorb.
The 2021 Hyundai Palisade is acceptable, with specific caveats. Worth owning if you verify the specific issues below before you buy. The record behind that call: Electrical system: 45 complaints, classified severe; Reliability score 6.8/10 — around the segment average; 2 recall campaigns on file. This is our read of the federal complaint and recall data — not a substitute for a pre-purchase inspection.
Inspect the seatbelts first — it's the most-reported issue on this model, with 97 owner complaints filed. Typical failure occurs around 52,250 miles. Average repair cost runs about $500 at an independent shop. Also confirm any open recalls have been completed by running the VIN, and ask for service records covering the problem areas listed above.
It scores 6.8 out of 10 on our NHTSA-based read of 413 owner complaints. The main thing to watch is seatbelts. Typical failure occurs around 52,250 miles. Priced fairly and clean on inspection, it's a reasonable used buy. Our data covers what this model is known for — pair it with a vehicle-history report on the VIN to see what that specific car has been through.
Based on NHTSA records, the most-reported issue is seatbelts, with 97 complaints filed. Typical failure occurs around 52,250 miles. Average repair cost runs about $500 at an independent shop.
The seatbelts is one of the costlier repair items. Average repair cost runs about $500 at an independent shop. Typical failure occurs around 52,250 miles. Catching early warning signs can sometimes extend life by 20–30,000 miles.
Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.
Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 413 complaints on file and the costliest repair averaging $500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans are not always better value.