Tl* takata recall. The contact owns a 2008 Mazda cx-9. The contact received notification of NHTSA campaign numbers: 15v451000 (suspension) and 16v356000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. Parts distribution disconnect the contact had not experienced a failure. VIN tool confirms parts not available. Updated 05/09/17*lj *cn
2008 Mazda CX-9 owner complaints
172 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
suspension 5 complaints shown
My complaint is Mazda rejected my reimbursement claim based on their "policy" of having only a Mazda dealer perform the repairs. I do not accept the rejection. We tried to schedule with Mazda. No chance. They are too booked. My wife is a school teacher. We must have the vehicle. A long story short, attached are (3) items: the recall notice from Mazda, the receipt from my excellent mechanic and the Mazda rejection letter. My goal here is to alert you that Mazda is being unrealistic. My mechanic is award winning (I watched him remove an engine from a Porsche 911. His a master. Also, we have four old cars. Mazda is just stupid. Maybe you can use this as a case study to train new employees. I still want my money. Sincerely [xxx] information redacted pursuant to the freedom
Tl* the contact owns a 2008 Mazda cx-9. While turning the steering wheel, a rattling noise was heard. The failure occurred randomly. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15v451000 (suspension). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The failure mileage was approximately 178,000. VIN tool confirms parts not available.
Tl* the contact owns a 2008 Mazda cx-9. While driving 50 MPH, there was a noticeable shake and the steering wheel felt loose. The vehicle was taken to the dealer where it was diagnosed that the failure could be related to NHTSA campaign number: 15v451000 (suspension). The contact received a recall notification; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 61,000. VIN tool confirms parts not available.
Tl* the contact owns a 2008 Mazda cx-9. The contact received notification of NHTSA campaign number: 15v451000 (suspension) however, the dealer and the manufacturer declined to remedy the recall repair. The contact was informed by the manufacturer that the vehicle had not reached the inspection threshold for immediate repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
steering 4 complaints shown
I had the recall done on the a arms and ball joints replaced and it's only been a year also the rear stablizer links have failed also again after factory replacement.
Mazda cx-9 problem 130,000 miles-on november 25th, as I was dropping my children to their schools, the defrost suddenly stops working. I try to turn the fan/heater all the way, but to no avail. I had to use a towel to wipe the windshield. As I pulled into a curved side, the engine turns off, I turned the ignition key to off, then starts the engine again, and the engine light comes on. I pulled out and drove about six hundred feet and parked. I call a mechanic and I drove it again for a mile to the shop. He opens up the hood and pour in some coolant and all the coolant were on the floor. He immediately told me that coolant leaks and oil is probably mixed and causes the engine failure. He told me I had to change the engine, because fixing it will cost me over ten grand. I drove it home, the
While taking a right hand turn in the parking lot of logan airport, and travelling about 5-10 MPH, my car made a loud noise and came to a sudden and abrupt halt. I stepped out of the car and discovered that the driver's side front tire had disconnected from the steering arm. The car was immobilized, and I was not able to move it out of the way of other traffic in the airport parking lot, causing chaos in the parking lot and causing them to temporarily shut down an entire floor of the parking lot while they struggled to tow the car out of the way. The car was subsequently towed to a Mazda dealership and the tire arms and ball joints were repaired pursuant to a recall (8515g). The front tires were also unevenly worn and replaced, very likely from the ball joint / steering arm issue, and
I had a recall notice about potential defect on the airbag system that can cause personal injury on my Mazda c-x 9 2008. I contacted the dealer close to my resident as prescribed on the recall notice. They said they will get back with me as soon as the parts are available. It has been more than 3 months and I have not got any response from the dealer. I will be very grateful to get a follow up to see that this my car is fixed. Thanks very much in advance.
powertrain 3 complaints shown
Vehicle is AWD. In may 2016, TCS & ABS dash lights came on as well as the depiction of a vehicle skidding. Brought to my local mechanic who said he was getting fault codes but could not diagnose. Suggested we go to the dealer. Went to local Mazda dealer who diagnosed that both the transfer case and transmission gears were stripped, that the vehicle was now operating in 2 wheel drive and that the ABS was not functioning because of these issues. Dealer quoted $8,136 to fix. We assumed there must be some recall on this issue but could not find one. We then brought to a local transmission expert who opened it up and described same problem. Stripped gears on both transmission and transfer case. He called dealership parts dept. And said they had several of the major parts he needed to
Tl* the contact owns a 2008 Mazda cx-9. The contact stated that the vehicle failed to accelerate when the accelerator pedal was depressed. The front driver and passenger wheels spun, but failed to move the vehicle. The vehicle was brought to an independent mechanic who diagnosed that the transfer case needed to be replaced. The vehicle was not repaired.the manufacturer was not notified of the failure. The failure mileage was approximately 92,000.
Tl* the contact owns a 2008 Mazda cx9. The contact stated while driving approximately 10 MPH, an abnormal noise emitted from the vehicle while applying the brakes. The failure recurred and the vehicle stalled. The vehicle failed to restart and was towed to an independent mechanic for diagnostic testing. The technician diagnosed that the transmission needed to be replaced. The vehicle has not been repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 142,000.
airbags 3 complaints shown
My vehicle was involved in a front end crash that hit another vehicle on the front passenger side. My sustained enough front end damage to knock the engine off one of its motor mounts and was a total loss but the air bags never deployed. 08 Mazda cx-9. *tr
Tl* takata recall. The contact owns a 2008 Mazda cx-9. The contact received notification of NHTSA campaign number: 16v356000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* takata recall. The contact owns a 2008 Mazda cx-9. The contact received notification of NHTSA campaign number: 16v356000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
other 2 complaints shown
My vehicle BCM (body control module) have gone haywire for the second time this year. My dashboard warning signals appeared as I was driving locally. All gauges will drops down to zero, dash board warning lights will begin flashing off and on, my emergency lights will become disabled and there have been two occasions when my car refused to start. I started to notice that when the "at" light and the traction control symbol light are on the vehicle speed will not accelerate to the speed for which I'm pressing the gas. My initial takeoff is very slow. After the first no start I had my vehicle towed home and had to get a rental for a few days. This issue is currently ongoing after I made a service appointment with Mazda, I also ended up driving the car in this condition to the dealership to se
I was not in an accident but I feel I could have a defective divers side seat that could come loose (seat rail). I was told by a dealer that the only way to repair the issue is to replace the seat which would cost over $3000.00. If this is happening to other vehicle owners, this could be a safety hazard. *tr
fuel system 1 complaint shown
Tl* the contact owns a 2008 Mazda cx-9. The contact stated that there was a strong odor of fuel when the heat/cool system was activated. The vehicle was taken to an independent mechanic, who diagnosed that the fuel rail was leaking. The vehicle was not repaired due to the part not being available. The manufacturer was not made aware of the failure. The approximate failure mileage was 76,000.
cruise control 1 complaint shown
I am reporting two incidents of engine revving that occurred without my foot on the accelerator. In the first incident (sep 2015), I started the car in the driveway. After a couple seconds, the engine started revving really fast even though my foot was on the brake, not on the accelerator. I remained in park and turned off the ignition. After re-starting the car, everything behaved normally. In the second incident (dec 6, 2015), I started the car, put it in reverse, and was backing up in a grocery store parking lot. The car suddenly acccelerated backward with the engine revving. I was able to stop it by depressing the brake hard, and then changed the transmission from reverse to drive. The revving stopped and the car drove normally after that. I felt lucky to have stopped the car, h