The dominant complaint is sun visor collapse across both driver and passenger sides. Owners describe visors dropping unexpectedly—sometimes mid-drive—leaving them unable to see forward. The internal clips or suspension mechanism breaks, and the visor hangs loose or falls completely. Replacement costs run $80–$260 per visor plus labor; some owners wedge them up with velcro or string as a temporary fix. Toyota issued an extended warranty for 2007–2011 U.S.-built Camrys (expiring January 2015 or later), but classified visors as "cosmetic trim" and often declined coverage.
A second major issue is dashboard deterioration in warm climates (especially Florida and Arizona). The dash becomes sticky and soft, then acts like a mirror, throwing sunlight glare across the windshield and making it hard to see the road—particularly dangerous at midday and in rain. A sticky residue also builds up and is difficult to clean. Toyota offered a recall/replacement program (expiring 2019) but issued a TSB noting the problem is not truly repairable; repair shops refuse to touch affected vehicles. Owners report costs upward of $1,700 for replacement.
Less common but still reported: wiper arm slipping, window switch electrical failure causing smoke, sunroof drain hoses that come loose and flood the interior, and automatic dimming mirrors that fail in rain and cannot be manually overridden. The visor issue in particular appears widespread enough that owners found hundreds of complaints online, yet Toyota long resisted a recall, claiming insufficient complaint volume.
Failure modes owners describe
Sun Visor Dropping/Failure
Driver and passenger sun visors fail to stay in the upright position and drop down, obstructing the driver's forward visibility. The internal clip mechanism or suspension system breaks, causing the visor to hang loosely or completely drop without warning.
When: Typically 30,000–87,500 miles; some failures within first 5,000 miles; progressive failures over months or sudden onset during driving
Symptoms owners cite: Visor hangs down and blocks forward visibility; Visor will not stay in upright position; Visor flops down unexpectedly while driving; Visor hangs loosely with no friction or retention; Internal mechanism/clips/suspension breaks; Visor falls or comes off hinges entirely
Repairs/costs cited: Full visor assembly replacement required (cannot be repaired). Owners cite costs of $80–$260 per visor; labor typically $25–$150. Dealers often recommend removal if unfixable in-place. Some replaced under factory warranty or extended coverage.
Recalls/TSBs owners mention: Toyota issued 'Enhancement Warranty' (7-year coverage on visors for 2007–2011 Camrys built in U.S.; expired January 2015 or later). Extended warranty for 2014 dashboard replacement also expired by 2019. Toyota states visors classified as 'cosmetic' or 'trim' and excluded from extended warranty. Parts placed on national back order in at least one case (2010). Some owners noted Toyota claimed insufficient complaints to warrant recall.
Melting/Sticky Dashboard Creating Windshield Glare
Dashboard material becomes soft, shiny, sticky, and degraded in warm conditions, emitting a strong odor. The glossy surface acts as a mirror, reflecting sunlight and creating dangerous glare on the windshield that severely impairs forward visibility.
When: Progressive degradation in warm/sunny climates; notably reported by owners in Florida and Arizona; glare worst during midday sun, rainy conditions, and nighttime oncoming headlights
Symptoms owners cite: Dashboard becomes soft, shiny, and sticky to the touch; Strong odor and chemical residue from degraded material; Excessive glare on windshield from dashboard reflection; Sticky residue accumulates on windshield; Difficulty seeing road due to glare at certain sun angles; Glare intensifies in rain and with oncoming vehicle lights; Dashboard peels and is difficult to clean
Repairs/costs cited: Full dashboard replacement quoted at $1,760.66 (2012). Dashboard repair companies refuse to touch vehicles with TSB issued, stating dashboards are not repairable. Owners report difficulty cleaning windshield residue; reported sticky residue hard to remove with standard household products.
Recalls/TSBs owners mention: Toyota 2014 recall/extended warranty program offered dashboard replacement for 3.4 million vehicles; warranty expired in 2019. Toyota issued TSB on the issue but declines coverage for vehicles outside warranty timeframe, stating 'safety recalls do not expire' yet treating issue as product defect rather than safety recall. Some owners not notified of program.
Driver-Side Wiper Arm Failure
Driver-side wiper arm slips on splines or becomes inoperative, causing complete loss of wiping function and severely impairing visibility in rain.
When: Reported at low speed during rainy conditions (November 2010 in one case)
Symptoms owners cite: Wiper stops working while driving in rain; Loss of forward visibility in wet conditions
Codes mentioned: Wiper arm slipped splines
Repairs/costs cited: Repaired by Toyota dealer; specific repair method not detailed in narrative.
Door Window Switch Electrical Failure
Driver-side window switch locks in the 'on' position, causing heavy smoke to emit from the switch while driving. Owner believes this is a recalled defect.
When: April 2010, at low speed (30 mph)
Symptoms owners cite: Heavy smoke comes from driver-side window switch; Switch locked in 'on' position
Repairs/costs cited: Vehicle towed to dealer; specific repair not detailed.
Recalls/TSBs owners mention: Owner states this is a known Toyota recall case.
Sunroof Drain Hose Failure
Sunroof drain hoses lack hose clamps, causing one or more hoses to come loose and allowing water to flood the interior, particularly the rear seat area and carpeting.
When: Discovered after vehicle parked in rain; rear floor soaked with water
Symptoms owners cite: Water dripping inside car from ceiling; Rear seat area flooded with water; Carpeting soaked; mold develops under carpet
Repairs/costs cited: Required replacement of all four carpets and addition of hose clamps to all four drain hoses. Total repair cost $2,467.57 (insurance covered all but $60.52).
Recalls/TSBs owners mention: Toyota declined to notify other owners of the problem when asked; did not require hose clamps on drain hoses during manufacturing.
Automatic Dimming Mirror Malfunction
Automatic dimming mirror dims excessively in low-light or rainy conditions, reducing visibility. Mirror cannot be manually adjusted when dimmed, trapping driver in reduced-visibility state.
When: At 100 miles (new vehicle); occurred during rainy driving
Symptoms owners cite: Mirrors auto-dim in low-light situations; Cannot manually adjust mirror when auto-dimmed; Severely reduced visibility in rain
Repairs/costs cited: Vehicle involved in crash due to reduced mirror visibility; no repair detailed.
Recalls/TSBs owners mention: Dealer and manufacturer offered no assistance.
Passenger-Side Window Motor Failure
Passenger-side window fails to operate correctly, though specific failure mode not detailed in narrative.
When: By 200,000 miles
Symptoms owners cite: Passenger-side window fails to operate correctly
Repairs/costs cited: No repair attempted or detailed.
Recalls/TSBs owners mention: Owner received notification of NHTSA campaign 12V491000 (visibility) but parts were unavailable; no further action documented.
Synthesized from 273 NHTSA owner complaints — unverified consumer
allegations, summarized for patterns. The verbatim filings appear below.