Toyota is recalling certain model year 2008 highlander, highlander hybrid, and model year 2007-2008 rav4 vehicles
Inadvertent activation of the csa and/or the seat belt pretensioner can cause injury to a vehicle occupant.
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severe 49 complaints filed with NHTSA · avg repair $1,100 · see airbags across all vehicles →
Of the 17 model years of Toyota Highlander we track for airbags problems, this one carries the most owner complaints on file — 49.
No new NHTSA airbags complaint has been filed on this vehicle in over 10 years — the issue may be aging out of the active population.
Inadvertent activation of the csa and/or the seat belt pretensioner can cause injury to a vehicle occupant.
The manufacturer has issued service bulletins covering airbags on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
full bulletin at NHTSA ↗TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and
full bulletin at NHTSA ↗Toyota Safety Recall and Service Campaign - Technician Certification Requirements
full bulletin at NHTSA ↗TSB: REVISION NOTICE July 20, 2017 Rev1: Applicability has been updated to exclude 2007 ? 2017 model year Avanza vehicles. Some hazardous material treatment and handling regulations at the state and local level define the pre-disposal deployment of airbag and pre-tensioner assemblies as hazardous material treatment. Hazardous material treatment may require special training, certification or licensing in certain areas. TMS recommends that dealership personnel carefully review and follow ALL local and state regulations, and where necessary, contract with Environmental Protection Agency (EPA) Licensed Hazardous Waste Transportation and Disposal facilities.
full bulletin at NHTSA ↗Region Letter: Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The dominant failure in this cluster is spiral cable degradation in the steering column. Starting around 65,000 miles and continuing past 130,000, owners find the airbag warning light illuminated steady or flashing. Toyota dealers confirm the airbag system goes non-functional and quote $419–$663 for repair, noting no warranty coverage. Owners discovered Toyota issued recalls for the same spiral cable problem on 2008 Tacomas, Camrys, and Venzas but initially excluded many Highlander VINs from campaigns 14V168000 and 11V245000. When recall parts became unavailable, dealers could not proceed.
Separately, multiple owners report airbags did not deploy during frontal crashes at 35–55 mph, resulting in head and neck injuries. One owner's vehicle struck on the front-left showed significant frame damage yet remained silent. In side-impact collisions, curtain and side airbags similarly failed. One owner also describes both side airbags deploying while the vehicle sat parked with the engine running—causing injuries and requiring a dealer investigation that never disclosed the cause.
A smaller subset reports recurring sensor or wiring harness faults that resurface even after dealer repairs. One Takata recall repair done in 2015 saw the same airbag issue reappear in 2016, but Toyota refused warranty service. Owners consistently note these are design or manufacturing defects, not owner-caused damage.
Same Toyota Highlander airbags reports on nearby years: 2006 · 2010
The spiral cable assembly in the steering column fails, causing the airbag warning light to illuminate steadily or intermittently. Owners report being told by dealers that the airbag system is non-functional when this occurs. The failure appears unrelated to any owner action or accident damage.
When: 65,000 to 139,000 miles; no specific pattern correlates to model year start
Symptoms owners cite: Airbag warning light illuminated steadily or intermittently; Warning light comes on randomly while driving or at rest; Warning light persists continuously after engine start; SRS warning indicator flashes or stays on
Codes mentioned: B1801
Repairs/costs cited: Spiral cable assembly replacement: $419–$663 in parts and labor (out-of-warranty repairs). Toyota also produced recalls for Tacomas, Camrys, and Venzas for the same spiral cable defect, but the Highlander was initially excluded from those recalls.
Recalls/TSBs owners mention: Toyota issued NHTSA Campaign 14V168000 and 11V245000 for some 2008 Highlanders, but many owners report their VINs were not included. Some owners received interim safety notices stating Toyota was working on a remedy. Parts were unavailable for extended periods on recalled vehicles.
In multiple crash scenarios, airbags failed to deploy when struck in the front or front-corner of the vehicle. Owners report side airbags also did not deploy in side-impact crashes. Some vehicles showed 'Check System Air Bag Failure' messages on the dashboard after impacts.
When: Occurs during actual collisions; mileage ranges 63,000–130,000
Symptoms owners cite: No airbag deployment during frontal impact at 35–55 mph; Side airbags failed to deploy in side-impact collisions; No curtain airbags deployed in side crashes; Dashboard displayed 'Check System Air Bag Failure' message post-impact
Repairs/costs cited: Vehicles were declared total loss or towed to dealers; no repairs detailed. One body shop noted significant frame damage but no airbag deployment, which surprised both the insurer and the shop.
Recalls/TSBs owners mention: No explicit remedy provided in narratives. Some vehicles were made aware to the manufacturer; no recorded responses.
Airbags deployed without a crash event while the vehicle was parked or at very low speed. One owner reported both side airbags deployed while the vehicle was parked in a garage with the engine running.
When: Occurred while parked or at 4–5 mph; one instance at approximately 98,000 miles
Symptoms owners cite: Both side airbags deployed while parked and engine running; Airbags inflated without collision or impact; Injuries and vehicle interior damage from unwarranted deployment
Repairs/costs cited: Vehicle was towed to dealer; a Toyota engineer inspected it, but both the dealer and engineer refused to disclose the cause for deployment.
Recalls/TSBs owners mention: Toyota engineer conducted an investigation but disclosed no cause or remedy.
Some owners report faulty wiring harness or airbag sensor problems that recur even after repair. One owner's vehicle exhibited a wiring issue that was fixed but then occurred again, requiring another repair. Another reports the airbag sensor is 'always lit' and that an intermediate notice mentioned risk of inadvertent deployment when the light is on.
When: Recurring issue; one instance after Takata recall repair in September 2015, problem recurred October 2016
Symptoms owners cite: Airbag warning light illuminates and stays on; Intermittent warning light that returns after repair; Passenger airbag sensor light on even when no passenger is seated; Wiring harness fault that prevents normal airbag function
Repairs/costs cited: One owner reports Toyota refused warranty coverage after one year, even though the original repair was under recall. Replacement cost approximately $500–$560.
Recalls/TSBs owners mention: NHTSA Campaign 14V168000 interim notice stated airbags could deploy inadvertently when warning light is on. Toyota refused warranty work beyond one year on recall repairs.
Synthesized from 49 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
Passenger airbag is on all the time even when nobody sitting there.
It's a meaningful issue. 49 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.
Across the 40 complaints that reported odometer mileage, most airbags failures cluster between 65,000 and 107,406 miles, with the median around 73,000. A quarter of owners report trouble before 65,000; a quarter make it past 107,406. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 1 active recall(s) cover airbags issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.