While wife was driving her Buick enclave with the kids the power steering pump failed and she narrowly averted being in an accident while trying to turn on an intersection. She was unable to maneuver the vehicle after the pump failed. Vehicle was taken to the dealership and it was confirmed that the pump was indeed bad. The dealer also stated that the need to keep the pump in stock because of the amount of failures they see on the buicks and also the Chevy traverse. A search on the internet revealed hundreds of complaints of people losing power steering on the chevys and Buick models with nothing being done by gm to remedy the situation. Losing the ability to steer a vehicle without any warning is a fatally or serious accident waiting to happen(if not already). Something needs done to have
2009 Buick Enclave owner complaints
220 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
steering 12 complaints shown
Tl* the contact owns a 2009 Buick enclave. The contact stated that while driving approximately 30 MPH, the power steering failed without warning. The contact stated that he had to increase the amount of effort in order to steer the vehicle. The vehicle was taken to a dealer where it was diagnosed that the power steering pump needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 84,000. *tr
Periodically after backing out of a parking spot and put in drive have extremely hard time turning the wheel to get car to turn. Example would be if you are in the car key on engine not running and you try to turn the wheel and it doesnt want to move. Very scary and dangerous.
While driving 65 mph on the hwy, in rush hour traffic my entire steering column came completely out and I lost control of my vehicle causing a 3 car wreck. The only indicator that something was wrong was that just prior to this happening the tilt on my steering wheel came undone 2 times and by the 3rd time when I pushed the wheel back up to lock it into place it came out entirely. There was no lights, no nothing. No tampering of any kind had ever been done to it whatsoever. And no one has looked at it since. It still falls randomly while driving. I have a picture taken about 5 minutes before this happened and one taken after the accident I will upload.
The steering will bind up and almost lock up resulting in a very difficult turn. This is a major safety issue as if the vehicle will not turn there could easily be a crash. This "steering lock up" issue seems to happen while turning into an entrance, or parking lot or turn signal or onto another road. There are no issues while driving but having a vehicle lock up while trying to turn is a problem. This safety issue not only affects the driver and passengers but it also affects the safety of the general public. This vehicle has been in the Buick shop 3 times for this issue-1st time I was told it was the power steering fluid, but that didn't fix it. The second time I was told it was a defective water pump leaking onto the drive belt but that didn't fix it. The 3rd time I was told that
Tl* the contact owns a 2009 Buick enclave. The contact stated that while sitting at a complete stop, smoke emitted into the cabin from under the hood. The engine compartment then became engulfed in flames. The fire department was called to the scene and the vehicle was towed to a private mechanic where it was discovered that the power steering components had failed and allowed fluid to leak onto the manifold. The vehicle was not repaired. The manufacturer was not contacted about the failure. The failure mileage was approximately 72,000.
In august of 2014, around 60k miles, I noticed a moan when I steered as well as a "knock" that I had heard previously and taken into the dealership under warranty (they said it was a tire rod; clearly it was not). I was aware the moan may be my power steering pump, so I brought it in for diagnostic appointment to a local repair shop. Not only did I find my power steering pump needed replacement, but that was the cause and effect of a much large issue- my steering rack was loose, and was disengaging from the mount, which in turn, caused the corruption of my power steering pump. I was told it was worsening very quickly and if I lost my steering rack from the mount, I could lose steering, which could result in a crash. I was informed this type of repair is highly unusual for a car this new, w
I took my car in to be fixed again. I needed the running lights and a hesitation in the car fixed. So they fixed the problems, but when they went to test drive it the power steering failed. Now the power steering needs to be replaced. It seems this car is needs to be fixed all the time. I have had a lot of cars and this is the most I have ever had problems with a car. It really scares me that this can be fixed but will most likely fail again due to the problems with gm's steering. *tr
The key gets stuck in the ignition in the direction of the car being on and wont turn backwards so you cant turn vehicle off. *tr
Tl* the contact owns a 2009 Buick enclave. When the steering wheel was turned to the left or right, there was an abnormal noise coming from the steering column. The vehicle was taken to the dealer where it was diagnosed that the rack and pinion failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 67,000. The VIN was unavailable.
I was coming up to turn into my driveway and lost power steering. This condition about LED me to hit another car. At higher rpms the power steering comes back but at an idle or just above it requires great effort to turn the vehicle. *tr
I brought my car into the dealership in late 2012 for a sound that it was making when I turned my steering wheel. They told me it was "an air bubble in the power steering line" the sound never went away and only got worse- I brought it back into the shop this week- 11/13/13- not the dealership- and I am not being told that my power steering is going out and it has been leaking fluid and damaged my rack and pinion. Clearly there are numerous other customers with this same issue and people have had their power steering fail on them while driving- this is a huge safety issue and in my opinion due to the rate of occurrence should be addressed by the manufacturer. *tr
powertrain 3 complaints shown
Tl* the contact owns a 2009 Buick enclave. After the vehicle was placed in park, the contact exited the vehicle and heard an abnormal noise. The vehicle rolled back towards the woods. The contact called southtowne Chevrolet (695 bullsboro dr, newnan, ga 30265) and was informed of a recall. The vehicle was towed to southtowne Chevrolet where it was diagnosed that the gear shifter needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was unknown.
When in reverse, the vehicle will still roll forward on a decline and when drive, it rolls backwards when on an incline. It acts as a stick shift. I was going up an incline coming out of a parking lot and stopped. When I took my foot off of the brake to go, the car rolled backwards and almost hit the car behind me. I pulled into my driveway and took my foot off of the brake and it rolled two lengths before I put on the brake to stop it from going in the street. While reversing into my inclined driveway, if I don't keep my foot on the gas to control momentum or it will roll forward.
Purchased a 2009 Buick enclave in september 2014 with 49013, I drove it to georgia october and noticed on the trip that the vehicle would roll back while in drive on an incline, both forward while in reverse and backward while in drive. After returning I scheduled an appointment with my dealer about the problem and was informed that the roll back was normal, I have driven many vehicles with automatic transmissions and have never encountered this problem. I checked on line and found many complaints about this from 2009 to 2011, I believe they corrected the problem in 2012. I feel this is a major safety problem and should be corrected before someone gets hurt or killed. Are they going to let this safety hazard continue like they let the ignition switch problem with general motors vehicles co
cruise control 2 complaints shown
Car accelerated on it's own during highway speeds. Was traveling on a 2 lane highway in the desert at 70 MPH in #1 lane, attempting to pass a semi truck, went to the #2 lane increased speed up to 75, let off gas once I was back in #1 lane and my car was at 5 RPM when typically it's at 2 RPM or less. My car was increasing speed on it's own & the brake had no power. I used my other foot to kick up the gas pedal and I was able to control my speed again. Very scary situation. No warning lights nor codes to indicate problem. Had my cruise control turned off at that time. Contacted Buick,explained what happen, they gave me a case ref# and will be towing it to the Buick service to have them look at it. I have been in a car when I lost power, but never lost control of the throttle being in full po
Tl* the contact owns a 2009 Buick enclave. While driving approximately 70 MPH, the rpms began to decrease without warning and the accelerator pedal failed, when depressed. The vehicle was not diagnosed or repaired. The failure recurred. The manufacturer was not made aware of the failure. The VIN was unknown. The approximate failure mileage was 133,000.
engine 2 complaints shown
Engine coil misfires resulting in hesitation when accelerating. *tr
I purchased the vehicle used 1 month ago. On two occasions, the car has not started after getting gas. After several minutes, the car will start again. I believe this problem has been fixed by replacing the EVAP purge solenoid. On two occasions within the last week, the car would not start after being parked in the driveway overnight. The first time, the battery was completely dead and the car had to be towed in. The mechanic attributed the problem to low voltage, recharged the battery, and the battery tested good. Five days later, the vehicle was dead again. A little research seems to indicate there may be a problem with battery drainage in the 2009 Buick enclave. Since purchase, the vehicle has been at the mechanic for more days than I have used it. *tr
other 1 complaint shown
Rear door liftgate, closes suddenly hard when trying to open at all times.