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ProblemsByVin Index / 2009-BUICK-LACROSSE / COMPLAINTS
Full complaint record · NHTSA

2009 Buick LaCrosse owner complaints

106 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

lighting 6 complaints shown

39 total in this category · moderate · avg repair $250 · see lighting cluster analysis →
12/02/2023 ODI #11558096.0

My headlamps have been going out sporadically and until recently I was able to

11/16/2015 ODI #10790592.0

Tl* the contact owns a 2009 Buick lacrosse. The contact received a notification of NHTSA campaign number: 15v519000 (exterior lighting); however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. The VIN was not available.

11/16/2015 110,000 mi ODI #10790625.0

Tl* the contact owns a 2009 Buick lacrosse. While driving approximately 35 MPH, the low beam headlights were activated but failed to illuminate. The failure recurred on a separate occasion. In addition, the daylight running lights failed to operate. The contact received notification of NHTSA campaign number: 15v519000 (exterior lighting); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 110,000.

11/04/2015 49,000 mi ODI #10788373.0

Tl* the contact owns a 2009 Buick lacrosse. The contact stated that the headlights failed to illuminate. The failure recurred multiple times. The vehicle was taken to an independent mechanic and the contact was made aware of NHTSA campaign number: 14v755000 (exterior lighting); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 49,000. Updated 1/12/16 *cn

11/04/2015 84,000 mi ODI #10788403.0

Tl* the contact owns a 2009 Buick lacrosse. The contact stated that while driving 70 MPH, the headlights went out without warning and could not be cut back on. The vehicle was taken to a dealer to be repaired. The manufacturer was not made aware of the issue. The VIN was unknown. The failure mileage was 84,000.

11/02/2015 89,500 mi ODI #10787686.0

Tl* the contact owns a 2009 Buick lacrosse. While driving 35 MPH, the low beam headlights failed without warning. The contact was able to use the high beams. The vehicle was taken to a dealer where it was diagnosed that the head lamp driver module needed to be replaced. The contact received notification of NHTSA campaign number: 14v755000 (exterior lighting); however, the part to do the repair was unavailable and the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 89,500. VIN tool confirms parts are not available.

electrical 5 complaints shown

30 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/30/2014 53,000 mi ODI #10668952.0

Tl* the contact owns a 2009 Buick lacrosse. The contact stated that the headlights failed and the check engine warning light illuminated. In addition, the instrument panel failed to illuminate. The failures recurred on numerous occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.

12/28/2022 ODI #11499186.0

Passenger airbag intermittently turns on and off when passenger is seated.

12/14/2018 134,000 mi ODI #11161487.0

Was driving down road got to my destination parked it and when I came out it would not start found a burnt fuel pump relay changed it and drove it home. 20 min later I drove it again and made it 2 miles same thing happened to relay only when I was driving it.

11/18/2018 112,000 mi ODI #11152270.0

Takata recall.. All of my warning dash lights are on at times or the whole dash, radio and everything go out then comes back, the ignition has been pausing before it turns over, the front end of the car rattles, ABS, t/c and air bags warning lights are almost always on.. I have replaced 1000.00s of dollars to fix the problem and nothing changes. I have replaced the wheel hubs, ignition module, the 700.00 part for the ecbm, nothing changes, I believe its an electrical problem that no one has been to find. It doesnt matter if the car is stationary, in motion or where I am driving. I need help with my car, please. I dont have pictures , can you please help me

11/10/2015 110,000 mi ODI #10789568.0

ABS stablility traction lights come on and the car dies I have no power steering or breaking power and my car is still moving. Gm did the petal recall to it thinking that would fix it, it did and has not. This is a death trap I have lost faith in driving this car. How is this not a safety issue??? Has happened twice.

airbags 5 complaints shown

21 total in this category · moderate · avg repair $1,100 · see airbags cluster analysis →
12/29/2014 ODI #10661707.0

Consumer front seat passenger airbag indicator does not display when passenger is sitting the in seat.*ta the air bag sensor was replaced. However, the problem continued. The consumer was informed by a local garage mechanic, the passenger presence system would need to be replaced, at a cost of $500. *jb

12/15/2014 67,252 mi ODI #10664280.0

Car was towed to auto repair shop where the airbag light and check engine lights were illuminated. Have had four diagnostics performed and problem not found. Advised a complete tear down of passenger seat would need to be done to locate issue which is costing me an exuberant amount of money for something that should be fixed on a recall. *tr

12/08/2011 ODI #10439609.0

2009 Buick lacrosse. Consumer states problems with vehicle air bags. Consumer states it would show air bags off about once a week or so for a short time and keeps getting worse more often.*tgw

11/30/2016 47,000 mi ODI #10928806.0

The sensor for the passenger airbag associated with the front passenger seat works erratically, and generally does not enable the front passenger airbag when a passenger is in the seat. This occurs with a full size adult in the seat. This condition seems to occur regardless of idling or driving conditions. It generally reports through indicators that the front passenger airbag is turned off and the airbag readiness indicator is lit to indicate a problem. *tr

11/08/2016 24,000 mi ODI #10925090.0

My 2009 lacrosse will intermittently display the air bag indicator. I noticed this while driving the car around town and there is no passenger in the front seat. It will either stay on for a couple of days and then disappear or will just be on for short periods of time. When I took it to the dealer they stated it was a sensor module and would be approximately $1300 to replace. As of this date, I have not had it repaired. The vehicle only has approximately 24,000 miles. I checked to see if there might be any recalls for this issue and there were none. But in checking online, this appears to be an issue with many buicks especially the 2008. To me this appears to be a safety issue that should be addressed.

other 2 complaints shown

12/28/2016 100,000 mi ODI #10937879.0

Original purchaser of vehicle with under 120,000 miles and have a "reduced power / accelerator pedal position sensor" problem as recalled by gm for some make and models as same, but not mine as it did not manufactured at same plant as others (as I was told)? I'm finding it coincidental that I would have the same problem?

11/18/2015 110,000 mi Fire ODI #10794556.0

ABS stability tracking lights come on, car dies no power steering or brakes seems like a safety issue driving a car that is still moving with no steering or brakes. In the past the fuse box under the hood caught on fire and my electric seats would not shut off and burnt out.

brakes 1 complaint shown

11/27/2011 14,000 mi Crash ODI #10437362.0

I had completely stopped my vehicle in a parking area at a condominium complex where I was delivering a meal to my nephew who resides there. Because I had just recently learned that someone from my community was dying from an encephalitis-infected mosquito and I am very prone to mosquito bites, I decided to re-start my car and back into the open parking space directly in front of the condo unit, a distance of about 40 feet from my original stop. I proceeded to back up very slowly and very carefully into the parking space in front of the condominium unit. When I applied the brake to stop, the vehicle failed to stop and instead, in what seemed like a flash, rocketed backward, a distance of about 40 feet into the side of the condominum. The vehicle was traveling so fast that it missed the sh

powertrain 1 complaint shown

3 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
11/17/2015 24,466 mi ODI #10794502.0

Tl* the contact owns a 2009 Buick lacrosse. While the vehicle was parked and powered on, the gear shift inadvertently shifted to reverse and rolled backwards. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 26,466.

Showing 300 of 106 total complaints. The full federal record is available at nhtsa.gov/vehicle/2009/Buick/LaCrosse#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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