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ProblemsByVin Index / 2009-BUICK-LUCERNE / COMPLAINTS
Full complaint record · NHTSA

2009 Buick Lucerne owner complaints

128 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

electrical 13 complaints shown

72 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/31/2015 60,000 mi ODI #10817149.0

Vehicle was stationary in driveway. Vehicle would not start. It had worked fine the day prior. The vehicle was cranking and clearly had power but would not turn over. I noticed that I could not hear the fuel pump prime when the key was turned. Like many others, I found the fuel pump relay to be charred like it had been burning. The fuse block was also melted at pin 30. This is such a fire hazard being under the back seat, dealing with the fuel pump, and overheating like it does. It seems to be a commonly reported problem and I cannot believe there has not been a recall. Currently waiting on parts to replace the melted fuse block and the relay.

12/09/2014 ODI #10663107.0

Tl* the contact owns a 2009 Buick lucerne. The contact received notification of NHTSA campaign number: 14v355000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 01/20/15*lj updated 10/5/2015*js

12/05/2016 100,700 mi Fire ODI #10929874.0

Tl* the contact owns a 2009 Buick lucerne. The contact stated that the vehicle would not start. The vehicle was towed to a dealer where it was diagnosed that the entire fuse box melted and caused the fuel pump relay to malfunction. The vehicle was not repaired. The contact stated that there was no smoke or burning odor prior to the failure. The manufacturer was not notified of the failure. The failure mileage was 100,700. Updated 01/27/17*lj updated 01/31/17.*jb

12/02/2021 ODI #11442387.0

failed fuel pump relay and melted fuse block. Car would not start in garage. Knew this vehicle is known to have this issue and when investigating the failure to start the first thing I checked was the fuel pump relay and fuse block and sure enough that was the issue. Common issue that Buick never addressed adequately.

11/19/2018 106,789 mi ODI #11152519.0

A piece to the fuse box under back seat has melted inside of the fuse box, which has caused the car not to start. The vehicle is now in front of my home, sitting. Buick has no recall but yet this keeps happening.

11/16/2015 79,609 mi ODI #10790597.0

Driving down the road the car quits and cranks but no start. Found fuse box at fuel pump relay melted together. Cleaned terminals and replaced relay drove car 20 miles to have it do it again. Fuse box get hot and it is located under rear passenger seat next to battery. I have read where other people with same year, make and model having the same problem and around the 70,000-80,000 mileage. I feel that it is a safety problem in both accidents and fire.

11/14/2013 120,000 mi ODI #10552304.0

Corrosion of fuse box located under back seat. *tr

11/14/2013 120,000 mi ODI #10552305.0

Corrosion of fuse box located under back seat. *tr

11/05/2015 91,156 mi ODI #10788669.0

Vehicle would not start in the garage. Had it towed to a local garage where the diagnosis was failed fuel pump relay. Fuel pump relay overheated and melted the fuse block. The 20 amp fuse for the fuel pump relay did not fail. A visual inspection of the relay shows an internal burn mark between pins 85 & 86. Since this block is under the rear seat, on which my grandchildren our strapped in I am concerned about the chances of fire. As far as I can tell their is no recall, but a quick search of the internet indicates an ongoing problem.

11/02/2021 ODI #11439067.0

Vehicle was no start. Dealer found fuel pump relay bad on 10/05/201. Next time using vehicle same problem. On 10/20/2021 dealer service department diagnosed bad fuse box. The fuse box is located under the rear passenger seat. It was extremely hot and melting. Fortunately no fire, this time.

11/01/2024 66,000 mi ODI #11623101.0

The contact owns a 2009 Buick Lucerne. The contact stated that while attempting to start the vehicle, the engine failed to turn over. No warning light was illuminated. The contact stated that upon inspection he became aware that one of the relays from the electric fuel pump under the rear passenger’s seat needed to be replaced. The contact stated that the fuel pump relay prong base had melted due to overheating. In addition, the contact stated that the fuse was a 10.01 AMP instead of a 5 AMP which could have caused the failure. The local dealer was not contacted. The vehicle was repaired; however, the failure reoccurred 2 days later. The manufacturer was made not aware of the failure. The failure mileage was approximately 66,000.

10/28/2019 64,000 mi ODI #11271645.0

Tl* the contact owns a 2009 Buick lucerne. After the vehicle was driven for a short period of time and parked, it failed to restart. The vehicle was towed to empire Chevrolet Buick (1931 us-421, wilkesboro, nc 28697, (336) 838-2191) where it was diagnosed that the relay and fuse panel underneath the rear seat had melted and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 64,000. The VIN was invalid.

10/28/2015 60,000 mi ODI #10786614.0

The fuel pump relay overheated and melted in the fuse box. I smelled the burning in the car. I had to have the fuel pump, relay and fuse box replaced. The mechanic told me that the fuse box could have started a fire and he has never seen this happen, let alone in a vehicle with such low mileage. He told me to google the problem with my car because hundreds of other car owners have had the same problem. Sure enough I did just that and I saw hundreds of people with the same complaint about this model car. Gm needs to be held accountable. Are they waiting until somebody dies first before they acknowledge the problem of the fuel pump relay and the fuse box?

body 3 complaints shown

6 total in this category · moderate · avg repair $1,500 · see body cluster analysis →
12/23/2016 110,113 mi ODI #10937270.0

Driver interior door lever breaking often, plastic component around central lever pivot that connects to lock release cable breaks leaving passenger stranded on interior. Only way to open door is to roll down window and reach for the exterior door handle. Driver could be trapped in an emergency without ability to escape rapidly. Shortage of replacement parts indicates that this is a very frequent repair item. Replacement product is of inferior materials and poor design. This car should be recalled for this safety defect. Probably affects several years and models. *tr

12/23/2016 119,000 mi ODI #10937272.0

Interior driver door lever broke again in same location. This was a replacement for the OEM part that broke in april. Same breaking point. Material and design is very poor. Driver is trapped in car without a way to rapidly open the door in an emergency to escape.

12/23/2016 122,000 mi ODI #10937275.0

Interior driver door lever broke 3rd time in same location. This was a replacement for a replacement purchased in april 2016. Same at breaking point. Material and design is very poor. Driver is trapped in car without a way to rapidly open the door in an emergency to escape. Replacements parts are hard to find indicating this part fails often. Other door lever parts on other doors in this car are readily available.

other 2 complaints shown

12/16/2013 37,000 mi ODI #10556189.0

Tl* the contact owns a 2009 Buick lucerne. The contact stated the rear door locks would not unlock when using the key fob. The vehicle was taken to the dealer for diagnosis. The technician stated that the door actuator would need to be replaced on both rear doors. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 37,000.

11/06/2018 97,000 mi Fire ODI #11149627.0

Tl* the contact owns a 2009 Buick lucerne. While driving approximately 10 MPH, a burning fuel odor was detected from the front passenger side of the vehicle. There was no warning indicator illuminated. The contact stated that the vehicle failed to restart. The vehicle was towed to an independent mechanic who diagnosed that the fuel pump needed to be replaced. The fuel pump was replaced, but the failure recurred. The vehicle was towed back to the same mechanic and the fuel pump was replaced again; however, the failure recurred. The dealer was not called. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 97,000.

visibility 1 complaint shown

3 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
12/08/2012 12,000 mi ODI #10488361.0

Bought car with rain sensitive windshield wipers 7/09. Replaced windshield with rain sensitive glass 7/10 due to large crack in windshield from a stone or rock. Sept. 2010 I noted that the automatic wipers didn't always come on when it started raining but I could make them work manually in the high speed setting only. When car in for service at gm dealership, they could not replicate the problem, therefore could not fix it. In march 2011, service tech noted that windshield glass was not stamped as gm glass. Said they could not call gm tech support or check the switch until windshield is replaced with OEM glass. I elected not to purchase as new windshield at this time. The intermittent wiper problem continued and became increasingly dangerous in ice and snow driving. In march 2012 I h

engine 1 complaint shown

5 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
11/18/2011 ODI #10436382.0

The Buick was in my garage which is attached to the house, before going to bed I always open the door to the garage to be sure the garage door is down and the flag is inside. Did so that night and all was normal. The next morning when I opened the door to the garage to put the big door up and the flag out the garage was very warm. No other indication of a problem, assumed he furnace had acted up. We took the car to have breakfast did notice the hood was very warm as if the car had been running (I do not have a sense of smell so did not smell an exhaust) fuel was very low ( I wondered if there was enough to get to a service station) filled he car had breakfast then came home not apparent problems. Later that morning my wife use the car to go to an appointment when it started to miss, she

Showing 300 of 128 total complaints. The full federal record is available at nhtsa.gov/vehicle/2009/Buick/Lucerne#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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