2008-2012 FORD ESCAPE/MARINER: SERVICE INFORMATION INVOLVING THE POWER STEERING CONTROL MODULE WITH DTC B2278- STEERING COLUMN REPLACEMENT IS NOT REQUIRED.
full bulletin at NHTSA ↗2009 Ford Escape steering problems
moderate 825 complaints filed with NHTSA · avg repair $700 · see steering across all vehicles →
When does it fail?
Of the 825 steering complaints filed for the 2009 Ford Escape, here's the actual mileage breakdown — failures cluster heaviest at 100,000-125,000 mi.
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
How fast does it fail?
Cumulative share of the 11 mileage-bearing steering complaints filed against the 2009 Ford Escape by each odometer reading. Median failure: 140,000 mi.
Curve based on owner-reported odometer mileage at the time of complaint. Reflects when owners filed, not when symptoms first appeared. Maintenance habits and driving conditions shift the curve.
Steering accounts for 49% of every owner complaint on file for this vehicle — the dominant problem area across 12 categories tracked.
Owners have filed 825 steering complaints with NHTSA against this vehicle, but no formal recall covers the issue — the federal record reflects what manufacturers have admitted, not everything owners are reporting.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering steering on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
FORD 2008-2012 ESCAPE/MARINER: BULLETIN INFORMATION REGARDING STEERING CONTROL MODULE WITH DTC B2278, NOT REQUIRED TO HAVE STEERING COLUMN REPLACED.
full bulletin at NHTSA ↗FORD/MERCURY: IF DIAGNOSTIC CODE B2278 IS STORED IN POWER STEERING CONTROL MODULE (PSCM), IT NEEDS REPLACING WITH TORQUE SENSOR SERVICE KIT THAT IS AVAILABLE AND IF NOT, DOES NOT APPLY. MODEL 2008-2012 ESCAPE, 2008-2011 MARINER.
full bulletin at NHTSA ↗FORD/MERCURY: STEERING COLUMN POP/CLUNK NOISE ON TURNS. SOME VEHICLES MAY EXHIBIT A POP OR CLUNK NOISE FROM THE STEERING COLUMN AREA WHILE TURNING. THIS NOISE TYPICALLY OCCURS QUARTER TURN BEFORE THE STEERING WHEEL REACHES IT'S END OF TRAVEL STOP AND TYPICALLY GOES AWAY WITH WEIGHT OFF THE WHEELS.
full bulletin at NHTSA ↗FORD/MERCURY: CLUNK NOISE AT STEERING; STOPS DURING FIRST LOCK TO LOCK CYCLE. THE NOISE TYPICALLY OCCURS DURING TIGHT PARKING LOT MANEUVERS. THE CLUNK NOISE HEARD ON THE FIRST STEERING LOCK TO LOCK CYCLE IS A NORMAL CHARACTERISTIC OF THE SYSTEM.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
Owners of 2009 Ford Escapes describe a pattern of steering system failures centered on the Power Steering Control Module (PSCM) and torque sensor in the electronic power steering system. The most common complaint is sudden loss of power steering assist—ranging from intermittent lockups at startup to complete steering failure while driving at highway speeds. Several owners report the steering wheel becoming extremely stiff and difficult to turn, particularly when stationary or turning at low speeds. Some experienced no warning before failure; others saw warning lights ("Power Steering Assist Fault") or felt the wheel shaking and pulsating.
Many owners had recall 14S05 performed between 2014–2015, which involved only a software reprogramming of the PSCM when no trouble codes were found at the time. Despite this recall work, numerous owners report that steering failures resumed months or years later, requiring replacement of the steering column or torque sensor at their own expense—often $1,200–$2,300. Dealers and Ford have repeatedly denied coverage, citing the earlier recall as closed.
Owners express frustration that the software update was insufficient as a fix and that they were discouraged from seeking the recall work upfront because completing it apparently closed their case for later hardware replacement. A handful of complaints reference corrosion-related lower control arm failures, though these appear less common than the PSCM/torque sensor issues.
Safety incidents include near-crashes when steering locked mid-turn at highway speeds, inability to avoid obstacles, and near-collisions with other vehicles and pedestrians.
Same Ford Escape steering reports on nearby years: 2007 · 2008 · 2010 · 2011 · 2012
Failure modes owners describe
Power Steering Control Module (PSCM) / Torque Sensor Failure – Intermittent Loss of Assist
Electronic power steering system loses assist intermittently or completely, typically due to a faulty torque sensor in the steering column. System can fail at startup, requiring multiple restarts to regain steering function, or fail unexpectedly during driving. Steering wheel becomes difficult or impossible to turn manually when power assist is lost.
When: Reported from approximately 2013 onward; many failures occur months to years after the 2014–2015 recall service. Mileage typically 40,000–140,000 miles, but has occurred as early as 4,000 miles on replacement parts.
Symptoms owners cite: Sudden loss of power steering assist with no warning; Steering wheel locks up or becomes extremely stiff; Steering wheel pulsates or vibrates while parked or driving; Warning light: 'Power Steering Assist Fault' or 'Power Steering Assist Failure'; Jerking or sticking sensation in steering wheel; Power steering fails intermittently at startup; restarts restore function; Loss of steering control particularly noticeable at low speeds and when turning
Codes mentioned: B2278, B1342, DTC code indicating torque sensor or steering module fault
Repairs/costs cited: Dealers report replacement of steering column assembly or torque sensor at $895–$2,319. Some owners report independent repairs via reprogramming ($100) as temporary fix. Many dealers refuse to replace parts under recall because the vehicle had prior recall service (software update only) and no codes were present at that time.
Recalls/TSBs owners mention: Recall 14S05 (NHTSA Campaign 14V284000), issued mid-2014, performed software reprogramming of PSCM when no trouble codes found. Ford closed recall after this service, refusing subsequent warranty coverage for the same failure. No second recall issued despite hundreds of complaints of failures after recall completion. Some Ford customer service representatives acknowledge the issue is known but claim warranty is exhausted. A few owners report Ford corporate acknowledging the recall did not fully resolve the problem but declining to reopen coverage.
Recall Service Gap – Software-Only Fix Followed by Hardware Failure
Owners who had recall 14S05 performed (software update only, no parts replaced) experienced steering failures months or years later. Dealers then deny warranty coverage because the recall is marked closed, even though the underlying defect—the faulty torque sensor—was never physically replaced. The software update is intended only to provide warning when failure occurs, not to prevent failure.
When: Recall performed mid-2014 to mid-2015; failures reported 2015–2021+
Symptoms owners cite: Steering failure after prior recall service indicated 'repair complete'; No warning indicator light or chime despite recall promise to warn of failure; Same failure code (B1342, B2278) appears after recall work
Repairs/costs cited: Subsequent repair requires steering column or torque sensor replacement: $895–$2,319. Owners bear full cost because dealers claim recall obligation satisfied by prior software update.
Recalls/TSBs owners mention: Recall 14S05 closure policy: Ford considers the recall 'satisfied' when software reprogramming is performed, regardless of whether hardware replacement is needed or whether the software update was effective. Ford has denied multiple goodwill claims and reimbursement requests. Ford customer service told several owners that had they not come in for the recall update, they would be eligible for parts replacement under the original recall. No expanded or second recall issued.
Steering Wheel Lock-Up While Driving
Steering wheel becomes completely rigid and unresponsive while vehicle is in motion, particularly during turns. Owners must pull over and restart vehicle to regain control. Occurs at various speeds, including highway speeds (45–70 mph), creating immediate crash risk.
When: Reported across all years; timing variable from early ownership to 10+ years
Symptoms owners cite: Sudden complete steering lock during turns or while driving straight; Steering wheel extremely difficult to turn mid-maneuver; Loss of steering assistance without warning; Momentary jerking or hesitation before full lock; Vehicle nearly strikes other vehicles, curbs, or leaves roadway
Repairs/costs cited: Steering column replacement quoted $895–$2,300+. Some owners used temporary restart method to restore function.
Recalls/TSBs owners mention: Recall 14S05 software update; subsequent failures not covered if prior recall service completed.
Steering Column / Control Arm Separation (Corrosion-Related)
Lower control arm separates from the front subframe/k-frame cradle due to frame corrosion. Vehicle experiences sudden loss of steering control, wheel lock-up from tire contacting fender, and loss of transmission engagement. Similar to prior recall on 2001–2004 Escapes, but occurring on 2008–2012 models not included in that recall.
When: Reported on vehicles with 70,000+ miles in corrosion-prone areas; failure is sudden with no prior warning
Symptoms owners cite: Sudden loss of vehicle control and steering; Front wheel separates or binds against vehicle body; Loss of transmission engagement (CV shaft separation); Loud clunking noise at moment of failure; Tire lock-up and vehicle instability
Repairs/costs cited: Major subframe/cradle repair required. Owners report difficulty obtaining rust-free replacement parts; corrosion noted on multiple salvage cradles.
Recalls/TSBs owners mention: No recall issued for 2008–2012 models despite identical failure mode to prior 2001–2004 recall. Ford has not acknowledged the extended scope of the corrosion issue.
Steering Wheel Stiffness / Difficult Turning
Steering wheel becomes stiff and requires excessive force to turn, making parking and low-speed maneuvering difficult or impossible. May occur on startup or intermittently during driving. Some owners report steering is normal for a period, then becomes stiff again.
When: Reported starting 2013–2014; can persist or recur for months
Symptoms owners cite: Steering wheel extremely stiff and hard to turn; Excessive force required, especially when stationary; Intermittent stiffness that clears after restart; Gradual worsening over time; Difficulty with sharp turns and parking maneuvers
Repairs/costs cited: Alternator replacement, PSCM reprogramming, or full steering column replacement attempted with varying success. Some repairs ($1,200–$1,800) fail to resolve issue.
Recalls/TSBs owners mention: Recall 14S05 software update; dealers may also suggest alternator replacement if battery voltage implicated.
Synthesized from 825 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 15 most recent
Electrical power steering failure came on dash warning and next start up the power steering went out while driving on a rural road.
Power steering stopped working while driving on a city street and then power steering came back. When I shut off the vehicle and restarted it, the power steering is still not working. I have not driven the car since because of safety concerns. I was told by Ford that my escape was not part of the national recall.
Purchased the vehicle in january 2017. Approximately mid december 2018 a code popped up on my dash "power steering assist fault" and the steering wheel shakes as I drive. I code is continuously on. I contacted Ford, who tell me there was a recall on the 2009 Ford escape in 2016 for this exact code, but because my vehicle was not assembled in kansas city, that they cannot fix it under the recall…
The steering wheel locks up and I am unable to start the car. Sometimes the ignition will turn and the car will start, but the wheel remains locked up. Eventually the car may start and the wheel will unlock, but I'm afraid it could go out while driving. I have discovered over 650 complaints about the same problem with Fords. I took the car to a mechanic (independent) who diagnosed a defective…
First noticed steering wheel shaking and a noise.soon after power assist fault sensor came on.next steering wheel was so tight could not turn it.I was driving when power assist sensor came on.then I was sitting in my driveway trying to pull out when steering wheel got tight
Driving down the road, I was trying to det over when all of a sudden the steering acted like it was locked up and very difficult to turn. I pulled over to the side of the road and turned the car off and then turned it back on. The problem quit. This is the 4th time that this has happened and is very scary. *tr
Safety issue: my 2009 Ford escape's steering wheel began to shudder/vibrate at idle. In addition, when the vehicle is started, the steering wheel cannot be moved left or right. It locks up. I have to shut the vehicle off and re-start it in order to get the steering wheel to move. Today, I was driving down the road at approximately 45 MPH and the steering wheel completely locked up. I could…
I was driving on a city street, I turned left at a light as I should, the power steering went completely out with no warning, absolutely no power steering as I was turning through the intersection . I was going much slower than 25 MPH speed limit, since I was turning. I almost crashed into a curb\street sign, but was able to turn the wheel with all my strength to make it turn without the power…
Very scary moment. Turning left with on coming traffic and lost all power stirring. Was nearly hit. This escape had been taken to the dear in december of 2014 under a recall. The pscm and the icm were updated as per the Ford 14s05c recall number. I could have been hurt or worse, the family in the car that nearly missed me. I have been reading online about the overwhelming amount of people this is…
Tl* the contact owns a 2009 Ford escape. While driving 35 MPH, the steering failed and the power steering assist pump sensor illuminated. In addition, the steering wheel shook vigorously. The dealer could not diagnose the cause of the failure. The manufacturer was not made aware of the failure. The failure mileage was 148,000.
Common questions
How serious is the steering problem on the 2009 Ford Escape?
It's a documented issue but not catastrophic. 825 complaints have been filed. Repairs average $700 and most owners catch it before it causes a breakdown.
At what mileage does the steering typically fail?
Across the 629 complaints that reported odometer mileage, most steering failures cluster between 92,500 and 150,000 miles, with the median around 122,500. A quarter of owners report trouble before 92,500; a quarter make it past 150,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $700 for steering repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to steering?
No active recalls currently cover steering issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.