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ProblemsByVin Index / 2009-HONDA-PILOT / COMPLAINTS
Full complaint record · NHTSA

2009 Honda Pilot owner complaints

134 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

engine 5 complaints shown

29 total in this category · severe · avg repair $3,100 · see engine cluster analysis →
12/30/2019 ODI #11290550.0

2009 Honda pilot. Consumer writes in regards to piston ring failure. *ld *js

12/17/2017 142,000 mi ODI #11055134.0

I have to add several quarts of oil in between oil changes.

12/13/2013 99,000 mi ODI #10555911.0

Excessive oil consumption, engine hesitation, misfire, multiple engine lights. When I changed the oil my mechanic told me that the engine did not have a drop of oil and he is not sure if that damaged the engine. He asked me to drive the car and report any problem. A couple of days later I noticed the above symptoms. *tr

11/20/2009 3,461 mi ODI #10293030.0

Tl* the contact owns a 2009 Honda pilot. When attempting to start the vehicle, it exhibited a no-start condition. The vehicle was towed to the dealer, but the technician could not identify the cause of the failure. Two days later while driving on the highway at 60 MPH, the vehicle began losing power. She was able to safely coast to the side of the road. The vehicle was towed back to the dealership, in which the converters and injectors were replaced at her expense. The engine warning light illuminated on the instrument control panel. The vehicle was towed back to the dealer, and a technician concluded that the engine had to be internally inspected. The manufacturer was notified, and she was awaiting a response. The current mileage was approximately 3,500. The failure mileage was 3

11/02/2016 128,248 mi ODI #10923930.0

On 7/20/16 driving at 60 MPH on highway. Lost power and heard clicking. Coasted to side of road, called police (no report), called my roadside assistance and vehicle towed to dealership. I had the timing belt replaced 1 year earlier on 1/19/15. I always maintained the vehicle at the dealer at each service interval. The dealer replaced multiple items in engine (attached document) and charged me $1453 for the work&parts which did not fix the problem. The dealer then tested vehicle and noted low compression and engine damage. They determined that the engine was ruined. Their terms: internal engine damage due to timing belt pulley bolt failure. Dealer service said bolt sheared off and it was due to a manufacturing defect. I traded vehicle as is for approx. $1600 instead of replacing en

airbags 4 complaints shown

29 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/13/2016 ODI #10935034.0

Tl* takata recall. The contact owns a 2009 Honda pilot. The contact received notification of NHTSA campaign number: 16v346000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

12/12/2017 100,000 mi Crash ODI #11054231.0

The air bags shards of metal at passengers in vehicle when it was involved in wreck

12/05/2017 160,000 mi ODI #11052601.0

The warning sign.... Side air bag off... Turns on automatically or blinks various times....so I stop the vehicle and put in park and turn off vehicle and the warning light for the air bag is no longer there. The warning indicator shows it turns off on its own the side air bags

12/01/2016 ODI #10928973.0

Takata recall. A letter was sent to me in july 2016 regarding the passenger side airbag. The safety concern was the airbag could cause metal fragments to injure the passengers in the vehicle if the airbag was deployed. The suggestion was to "not sit in the front passenger seat" until the parts were available for the recall/repair. A remedy was supposed to be done by summer/fall 2016 and I have still not received any update from Honda. We purchased this particular model because it can seat up to 8 and fit our whole family. Not sitting in the front passenger seat for 5 months was really not a viable option. Instead when we are forced to use all seats, we put our family at risk for airbag to go off and 'metal fragments' potentially injuring our family. This is unacceptable.

steering 3 complaints shown

13 total in this category · severe · avg repair $700 · see steering cluster analysis →
12/31/2015 20,000 mi ODI #10817255.0

The steering wheel on my 2009 Honda pilot vibrates excessively at any speed over 50mph. I have completely replaced the brake rotor and pads with brand new parts. It improved somewhat, but didn't eliminate the vibration problem. My online research shows they are many others who experienced the same problems across all model years. It appears to be a fundamental design/manufacturing defect. Some people claimed to have the vibration problem fixed by replacing the engine mount.

12/11/2015 ODI #10809748.0

There was a vehicle safety letter sent to me about my cv joints I took the car to culver city Honda in september yet have they or any Honda repaired my car. With the letter and noise the car is making ive yet to get repaired. When I turn the wheels knock clicking noise

12/06/2014 44,000 mi ODI #10662517.0

When brakes are applied at almost any sped vehicle shakes violently. Took it in for service was advised by dealer that the bushing on a suspension component needs to be replaced as it has cracked. I did a bit of research and was told that Honda was aware of the initial flaw on the design and redesigned it for the replacement part. Consumers should not bear the cost of the replacement part as it is a manufactures defect. This is causing the brakes and rotor to wear out faster. *tr

powertrain 3 complaints shown

10 total in this category · severe · avg repair $2,500 · see powertrain cluster analysis →
12/31/2008 3,700 mi ODI #10253374.0

Discovered massive weeping of transmission fluid from the case after 3700 miles. Automobile was purchased new with 9 miles on the odometer. *tr

12/20/2022 ODI #11498297.0

We have learned from other Honda pilot owners as well from the dealer that the transmission is a very, very, very, very common issue. It will cost over $6,000 to fix. That is correct, over $ 6,000 !!!!!!!! We hope the us government will take action. We do not have the money to fix this problem that Honda is well aware of for years now. Please help us common folk thank you

12/17/2016 ODI #10935980.0

Variable cylinder management (vcm) excess oil consumption, which has prompt to an engine light "p3497 cylinder deactivation system bank 2" I have taken the car to the dealer, and I am waiting for a resolution/s. The car is a the dealership as I am writing this... I will keep you updated as I know more. Thanks.

suspension 1 complaint shown

14 total in this category · moderate · avg repair $900 · see suspension cluster analysis →
12/12/2015 ODI #10809850.0

August 2015 I received the letter about defective compliance bushings. I had mine repaired by my local Honda dealer. I immediately sent in my repair bill and requested information. That was august 2015 and I have not heard one word back from Honda and we are now in december. There once was a time that Honda quality was amazing, but I suppose that even Honda buys inferior products from china and tries to pass them off as quality leaving the consumer holding the bag. Remember when the customer was always right!! - r.I.p.

electrical 1 complaint shown

5 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/08/2014 112,000 mi ODI #10662962.0

The change oil indicator never came on and my engine light came on so I immediately took it to an autozone to have the code checked. It was a code p3497. That was a saturday, I took it to the dealer on monday. They were about to let me drive away with no oil because the code was cleared. I insisted they check into it due to all the complaints online with same problem and it being the computer letting to car use all the oil quickly. It turns out I had no oil, and I had just changed the oil professionally and used the best synthetic in my car. Which should last longer. Very dangerous. Engine could of locked up on a high speed road with my three kids and we could be killed or seriously injured. Please recall the computer problem and parts. *tr

brakes 1 complaint shown

5 total in this category · severe · avg repair $450 · see brakes cluster analysis →
12/05/2014 11,000 mi ODI #10662437.0

Since owning my 2009 Honda pilot new, I have replaced the rotors three times and had them cut many times due to warping. There must be a defective issue here. *tr

other 1 complaint shown

11/20/2019 75,000 mi ODI #11281354.0

The driver's power seat horizontal position track jammed so that the seat could only be moved about 2 inches forward/backward. This locked the driver into a position very close to the steering wheel and unable to reach auto controls, seat belt without significant difficulty. Honda dealer said they're had a rash of these power seat jam-ups on pilots. Had to replace the "lower seat track assembly" which cost $1,340 with parts, labor and tax.

Showing 300 of 134 total complaints. The full federal record is available at nhtsa.gov/vehicle/2009/Honda/Pilot#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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