On 11/5/13, I received email noticed from NHTSA's odi of campaign id number 13v489. Upon clicking the link I was provided further information including the following: "Hyundai will inspect the hecu module for proper operation, and will replace the modules as necessary." after receiving a notice from Hyundai for a different recall (13v113), I contacted Hyundai, and made an appointment to have recall service for both campaigns done at carousel Hyundai, west chester, pa on 12/17/2013. Carousel insisted the brake fluid service was based did not include component inspection based on service bulletin 13-01-006-02, and failed to perform an inspection, but noted on my invoice "completed campaign tl6 as required." on 12/30/13, I contacted Hyundai by telephone, asked why the dealership did not ha
2009 Hyundai Genesis owner complaints
234 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
brakes 12 complaints shown
While driving about 5 miles from my home my brake pedal became soft and went all the way to the floor. I've had the car for over a year this is the second time this had happened.this all happened while the car was in motion.the part in question is called the hydraulic electronic control unit (hecu).Hyundai's recall no. Is 114. *tr
The contact owns a 2009 Hyundai Genesis. The contact stated that while his girlfriend was driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The driver was forced to apply the parking brake to stop the vehicle. His girlfriend was able to drive the vehicle home while the parking brake light remained illuminated on the instrument panel, even after releasing the parking brake. The contact called the dealer and was informed that his vehicle was already serviced prior under NHTSA Campaign Number: 13V489000 (Service Brakes, Hydraulic) for the same failure. The manufacturer was also notified of the failure and provided him with the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was 154,850.
2009 Hyundai Genesis, in motion street and highway. Total brake failure. No warning, no dashboard light warning. Columbia Hyundai advised that the brake failure is due to failure of the ABS control box. In other words total, un-announced failure of anti skid control box caused a complete brake system failure in this car.
When the brakes are applied the car starts to slow down but does not stop until the brakes go almost to the floor. I am just waiting for the time when it does not stop at all. With all the complaints I am seeing about these brake problems it appears a recall should be forthcoming from Hyundai. *tr
Brakes are a continuing problem or better said bad brakes, like sometimes going to the floorboard. The ESC dash light is on and the cruise control doesn't work either. I had completed a recall on the brake fluid,but shortly after that my my petal went to the floor. Being concerned, I replaced the master cylinder, brake rotors, brake lines and pads. Upon bleeding the system, the dealers new brake fluid came out with sludge floating on top of clear fluid. I contacted the dealers general mgr. And complained of a bad drain repair. He asked me to bring my car in and they'll check it again. I showed him the pictures and they denied that it came from my car, but they would fix my car's brakes for $2700.00 with no guarantee that it wouldn't cost more. This was tom ah dealer ship in lima, ohio. I
Tl* the contact owns 2009 Hyundai Genesis. The contact stated that while at a stop, the brake pedal abnormally traveled to the floorboard. The contact mentioned that the failure would recur intermittently. The vehicle was taken to a dealer where it was diagnosed that the hydraulic electronic control unit needed to be replaced. The manufacturer was notified of the failure and stated that the vehicle was previously repaired under NHTSA campaign number:13v489000 (service brakes, hydraulic). The vehicle was repaired under the recall in april of 2013 but the failure recurred. The approximate failure and current mileage was 100,000.
When attempting to stop the vehicle the brakes went low to the floor. Took to dealership said that the ABS system needed to be replaced. This is a known issue with the 2009 Genesis but since they had checked it in 2014 it would not be an issue for us. This was not true and others may have the problem if the ABS system is not replaced.
Driving in a 45 MPH road, there was a traffic light that turned red. My speed before starting to brake was approximately 40 MPH. When I pressed the brake pedal, it went almost to the floor and the car was not stopping. Immediately I pumped the brake pedal several times and fortunately the brakes slowed down the car until it came to a stop almost at the middle of the intersection. It was a blessing that there was no other car in front of me or crossing the intersection at the time. Drove home very slowly and towed the vehicle to the service center. ABS module was replaced at a cost of over $2400.00. A few months before the car had the brake fluid replaced due to a vehicle recall from Hyundai. Service performed by the same service center that replaced the faulty ABS module. *tr
Tl* the contact owns 2009 Hyundai Genesis. The contact stated that while driving approximately 35 MPH and applying the brakes, the brake pedal abnormally traveled to the floorboard. The vehicle was towed to the dealer for diagnosis. The contact stated that the vehicle was included in NHTSA campaign number: 13v489000 (service brakes, hydraulic) which stated that the hecu module would be replaced as necessary however, the technician refused to replace the hecu module under the recall and stated that they would only replace the brake fluid. The manufacturer was contacted and advised that the dealer was not authorized to replace the hecu module. The VIN was not available. The approximate failure mileage was 73,000.
The brake pedal, when applied, traveled well beyond the normal point of stopping, almost to the floor. Braking effectiveness and results were greatly diminished and the pedal was extremely "spongy"/not firm as normal. In an emergency stopping situation, the car simply could not have stopped in time to avoid collision. This was not an intermittent occurrence. Once the symptom manifested itself, it has done do consistently. The car has been delivered to the humble tx Hyundai dealership which has identified the hecu component as the problem, and not the master cylinder. Unfortunately the service writer has not recognized the recall action required for this component. *tr
At the time of the first incident I had come to a stop and noticed the car starting to move forward and the brake pedal slowly moving toward the floor. I thought it was probably low brake fluid, but checked it and it was fine. The problem continued and seemed to slowly get worse. I have since taken it in for service and repair of the brake related recall items. This did not resolve the problem and I was told I needed the ABS control module replaced at a cost of approximately $2400. After realizing that the NHTSA is currently investigating this faulty part, I wanted to make sure that my issues with this part were added to the list of complaints. *tr
steering 2 complaints shown
Have 2009 Hyundai Genesis and had a big problem with the car pulling to the left and then the right. Has been at the dealership over 5 times, multiple repairs of alignment and can't correct the issue. I even had 3 independent shops evaluate and then confirm issue and now Hyundai states they can no longer confirm problem. They were surprised when I produced the independent opinions. I will not place my family in this vehicle. Hyundai needs some pressure to correct this issue and their behavior has been appalling. I realized this issue the day after I picked up the car and Hyundai has been very resistant to help but I think it is because they can not correct the problem. *tr
Hyundai Genesis 3.8l v6 2009 model 1. Steering pull to left - significant pull despite alignment fix 2. Brake jam at low speeds including at traffic light stops 3. Steering noise - when turning left during car parking and back-up 4. Engine noise like motor cycle when driving at moderate speeds 30-65 miles/hour. *tr
powertrain 2 complaints shown
Tl* the contact owns a 2009 Hyundai Genesis. While parked on a slight incline with the engine turned off, he exited the vehicle. Unexpectedly, the vehicle rolled backwards in the parking lot. The front passenger was able enter the driver side seat to turn the engine on and place the gear shifter into 'park". There were no injuries or damages. The vehicle was taken to an authorized dealer. The technician was unable to duplicate the failure. The vehicle has not been repaired for the malfunction. The failure and current mileages were 15,000. Updated 02/23/10. *lj the consumer stated the TPMS light illuminated sporadically. Updated 08/11/10
Tl* the contact owns a 2009 Hyundai Genesis. While approaching a stop, the engine revved and the brake pedal depressed slightly. The contact placed the gear in neutral and was able to control the vehicle. There were no warning indicators illuminated. The failure recurred three times. The vehicle was taken to the dealer (key Hyundai in jacksonville, fl, 904-642-6060), but the failure was not duplicated. The manufacturer was made aware of the failure and sent an investigator who was unable to duplicate the failure. The vehicle was not repaired. The failure mileage was approximately 26,350. *tt consumer stated there were never any crashes or injuries as I was able to maintain control by shifting into neutral. Updated 9/18/18*jb
seatbelts 1 complaint shown
My vehicle was hit in the rear while exiting a highway on the exit ramp approaching a state hwy. ,traveling at approximately 25-30 MPH at the time.the impact deployed the headrests but the seat belts did not restrain the driver or the person in the passenger seat causing head trauma to the driver.as a result of hitting the steering wheel. The driver was taken , by ambulance,to the hospital for medical treatment. That day I contacted my dealer and requested that the vehicle be inspected ( seat belts and head rest) at a local dealer the next day and the head rests be re-set. Hyundai refused to allow the dealer to touch the vehicle and hired a 3rd party engineering firm to inspect the vehicle. The inspection was perform at my local dealer and I was present during the inspection ( measu
body 1 complaint shown
The trunk closes hard, and won't stay up when raised..almost lost some fingers vehicle was off and parked in my garage
fuel system 1 complaint shown
"I was subjected to a sudden acceleration last night while driving my 2009 Hyundai Genesis 4.6. I left a full stop and sighted another car speeding toward a stop sign coming from my left. To avoid being broadsided I swerved to avoid and my accelerator jammed. I sped across the street and into a landscaped area. I hit a tree at that point which brought my vehicle to a stop. The driver side air bag deployed and I was wearing a seat belt. I sustained some impact injuries that appear to be of a minor nature. A lake was located just beyond the tree and I deliberately selected the medium size tree as a target. I was fortunate. I sustained a back injury some years ago and drive with two feet - one for the accelerator and one for the brake. There was therefore no chance that my foot slipped f
lighting 1 complaint shown
In july ,2014 , I was told by another driver that the stop lights were not functioning; I immediately took the vehicle to my local mechanic after my Hyundai dealer told me that it was not covered under my warranty. It was corrected the next day after my car was left until fixed. I was just notified by NHTSA that a recall ( campaign # 14v713) was just issued for faulty stoplight problem. I called my local Hyundai dealer to see about re-imbursement and was told that there wasn't a recall issued yet for this problem and was given the # for customer care. I just got off the phone with Hyundai motor america and was told that the recall was being worked on ( campaign 125) and that I would be receiving a letter in the future. I asked if that would be in days,weeks , months or years ,he s