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ProblemsByVin Index / 2009-HYUNDAI-SANTA-FE / COMPLAINTS
Full complaint record · NHTSA

2009 Hyundai Santa Fe owner complaints

357 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

other 3 complaints shown

12/30/2016 75,000 mi ODI #10938706.0

My fuel gauge is not working now the engine light has come one

12/23/2015 106,000 mi Fire ODI #10811957.0

Vehicle caught fire while parked in the driveway. Vehicle had not been driven for approximately 4 hours.

12/14/2015 92,000 mi ODI #10810154.0

Fuel level stopped working, check engine light came on. Mechanic said the code called for replacement of fuel level sensors. $500 repair and the problem was not corrected. I never know how much gas I have and I can never put more than 8 gallons in when I fuel up. But gas gauge will go up to have then drop to empty then go up to half a tank. Very horrific. Check engine light is on which will cause me to fail inspection.

airbags 3 complaints shown

28 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/28/2020 ODI #11385370.0

The air bag light stays on while driving. Unknown cause of the problem. Recall was done prior to buying the car to my knowledge. But I assume that the part went out again.

12/04/2012 68,000 mi ODI #10487359.0

Tl* the contact owns a 2009 Hyundai santa fe. The contact stated that while driving at various speeds, the passenger side air bag light would not illuminate with the passenger seat occupied. The vehicle was taken to the dealer but was not diagnosed for the failure. The technician advised the contact that the sensor for the passenger side air bag could have needed replacement but a diagnostic test was required. The manufacturer was made aware of the failure and advised that the vehicle was not included in NHTSA campaign id number: 12v354000 (air bags:frontal:sensor/control module). The vehicle was not repaired. The approximate failure mileage was 68,000 and the current mileage was 68,900.

12/03/2015 104,000 mi ODI #10808272.0

Tl* the contact owns a 2009 Hyundai santa fe. The contact stated that while parked, the air bag warning light illuminated. The failure occurred constantly. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 104,000. The VIN was not available.

cruise control 3 complaints shown

34 total in this category · severe · avg repair $600 · see cruise control cluster analysis →
12/27/2010 20,000 mi ODI #10372497.0

Tl*the contact owns a 2009 Hyundai santa fe. While driving approximately 65 MPH, the vehicle stopped accelerating suddenly. The vehicle was towed to the dealer. The technicians replaced the accelerator computer module. The vehicle was repaired. The approximate failure mileage was 20,000.

12/16/2009 20,000 mi ODI #10296110.0

Tl* the contact owns a 2009 Hyundai santa fe. While driving between 75-80 MPH the vehicle began to accelerate without intention. Even after repeated brake application the vehicle would not decelerate. He had to shift the vehicle into neutral to decelerate. 5 days prior to the failure the vehicle accelerated while driving between 25-35 MPH in heavy traffic. There was not interference between the floor mat and the accelerator pedal. The technician have inspected the vehicle, but could not determine the cause of the failure. The failure mileage was 20,000.

12/04/2013 78,000 mi ODI #10554752.0

Tl* the contact owns a 2009 Hyundai santa fe. The contact stated that while attempting to accelerate, the accelerator pedal would become stuck and in order to release it, the brakes needed to be engaged simultaneously. The vehicle was taken to the dealer and was diagnosed that the throttle body needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 78,000 and the current mileage was 86,000. Updated 01/07/14*lj

body 2 complaints shown

12 total in this category · severe · avg repair $1,500 · see body cluster analysis →
12/29/2013 90,000 mi Crash ODI #10557661.0

Entered horseshoe casino parking garage and turned into parking level. As I followed Ford taurus, Hyundai engine changed from normal speed to a roaring acceleration in an instance. I couldn't brake it to a stop and it rammed the rear end of the taurus. Damage to the sante fe was limited to front bumper damage while the back end of the taurus was driven forward and torn up. My husband thought the cruise might have gone on; but, he decided the acceleration was too rapid for the cruise. He was in the passenger seat. We drove home without any further trouble. *tr

12/08/2021 ODI #11443031.0

Passenger front and driver side rear door handle breaking off. Normal pulls have cause the handle to come in hand.

electrical 2 complaints shown

40 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/28/2022 ODI #11499242.0

Alternator failed Due to valve gasket leaking, Hyundai issued a recall during time vehicle was in probate, I did not receive notification and had the valve gasket, manifold gasket, and alternator replaced. In June 30, 2022, When I learned the recall had been issued I filed for reimbursement of repair costs, Approximately $1900. The reimbursement claim was transferred to warrant department. The claim was transferred to claim reimbursement 8/29/2022, I received an email stating it would be 3-4 weeks for reimbursement. I called 9/29 and was informed it would be 120 days from submission date, On 12/6 additional information was needed. I was not notified, and saw the status changed, and called for update on 12/13. I submitted the same day. On 12/22, I received the repayment notification, but no

12/20/2015 106,000 mi ODI #10811346.0

I noticed that when I was in park, the car would just shut off. This happened three times within a few week's time. I was concerned and wondered if the car would ever just shut off while I was driving on the freeway or a busy street. To my horror, it happened! A few days ago I was turning into a parking lot and the car just shut off!...there was a car behind me that came to a screeching halt! Again my greatest fear is that the car will stall on me while the vehicle is in motion and if that happens on a road where cars are travelling at high speeds, then I would probably not live to tell the story.

engine 2 complaints shown

32 total in this category · severe · avg repair $3,100 · see engine cluster analysis →
12/15/2016 87,371 mi ODI #10935437.0

Tl* the contact owns a 2009 Hyundai santa fe. While driving approximately 25 MPH, the check engine warning indicator illuminated. The vehicle hesitated and the engine stalled. The vehicle would not restart. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The vehicle was later towed to a dealer where it was diagnosed that the fuel pump failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the spark plugs were aftermarket and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,371.

12/03/2014 94,000 mi ODI #10661970.0

Engine light came on and then fuel warning light came on even though I had a least 1/2 tank of gas. Filled up my gas tank, all lights were out. When I had approximately 1/2 tank again, the engine and fuel lights came on. I brought my car to my mechanic and was told the 2 fuel sensors need to be replaced at a cost of over $350.00. Upon online researching, I learned that there are many others who are experiencing the same problem. I feel that because this is happening to other Hyundai owners, it is a problem that Hyundai needs to repair at no cost to the owner of these vehicles. In my case, I need to be reimburse the cost of the repair. *js

visibility 2 complaints shown

6 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
12/07/2015 87,000 mi ODI #10808884.0

Tl* the contact owns a 2009 Hyundai santa fe. While driving approximately 30 MPH, the rear window defroster was activated and the entire rear windshield exploded, causing glass to shatter inside the vehicle. Prior to the failure, the vehicle remained parked for thirty minutes with the heater and defroster activated. The outside temperaure was 27 degrees. The contact scheduled an appointment with an independent mechanic who specialized in windshield replacement. The manufacturer was notified of the failure. The approximate failure mileage was 87,000.

12/06/2018 105,000 mi ODI #11156472.0

Sun roof exploded. No apparent reason. Stationary parked.

powertrain 1 complaint shown

19 total in this category · critical · avg repair $2,500 · see powertrain cluster analysis →
12/29/2015 129,500 mi ODI #10816777.0

Vehicle inspection performed by manufacture certified technician. Two issues were recommended by the technician: a) new tires. All 4 tires currently on the vehicle are around 5 years old (based on the DOT date of manufacture), and have been driven for over 100,000 miles (based on odometer readings from 2010 and current). B) new rear brake pads and rotors. The inspection revealed rear pads around 3 mm, and rotors showing rust. These are safety issues, which should be addressed before selling the vehicle. Regular maintenance has been performed on this vehicle, but existing records do not specify that recommended fluid/timing belt replacements were performed.

brakes 1 complaint shown

32 total in this category · severe · avg repair $450 · see brakes cluster analysis →
12/20/2010 12,650 mi ODI #10372736.0

While turning the steering wheel of my SUV to pull into a parking space in a large grocery store parking lot, the SUV involuntarily accelerated forward at a great amount of speed. I applied the brake firmly, but the SUV continued to speed forward into the parking space. My fear was that there was a car immediately in front of me that was parked facing in. I assumed that the only way I was going to stop was if I crashed head on with the car opposite me. Fortunately, I had the brake almost to the floor of the SUV when it finally lurched to a stop. I then called the dealership who sent a tow truck to pick up the vehicle. It has been at the dealership since approximately 4:30 p.m. On friday, december 17, 2010. The dealership said they would look at it today, monday, december 20. I have

fuel system 1 complaint shown

18 total in this category · moderate · avg repair $1,200 · see fuel system cluster analysis →
12/05/2016 65,000 mi ODI #10930006.0

Faulty fuel sensor gauge. When trying to fill an empty tank the pump shuts off after only a couple of gallons. If I wasn't paying attention I would have thought it was full. I've seen complaints that the fuel gauge stops working on this car at similar mileage, if that happens too I won't know how much gas is in my car. I could then run out of gas while driving and lose power steering. This is an accident hazard. *tr

Showing 300 of 357 total complaints. The full federal record is available at nhtsa.gov/vehicle/2009/Hyundai/Santa Fe#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-28. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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