I have had my vehicle since 2010 and had concerns that I had sent to the attorney generals office less than a year after I purchased the vehicle and nothing was done. I've had the interior and exterior panel go out while driving and had to use easy care which I purchased when I purchased the vehicle. I've recently have been affected again with some very concerning issues that this vehicle have displayed and that the sunroof leaks through the interior lights and I'm scared that I may get electrocuted because my interior panel have malfunctioned which was fixed but they had no clue as to why this had happened. *tr
2009 Jeep Compass owner complaints
64 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.
body 4 complaints shown
Tl* the contact owns a 2009 Jeep compass. The contact was informed by ferrario auto team of sayre (102 spring st, sayre, pa 18840, (570) 888-2367) that the vehicle's front cross member bar was corroded and needed to be replaced. The contact was also informed that there was an extended warranty for the part; however, the warranty was expired. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Front subframe rotted out on 2009 with only 90,000 miles. This is a safety issue if driving and brakes, which could cause serious injury and/or death to myself or others. My mechanic said this should not be this rotted for a car of this age. I brought it to mechanic for leaking oil, and when he lifted it he saw rust. The oil pain is now getting replaced for corrosion.
Tl* the contact owns a 2009 Jeep compass. The contact stated that while stationary, the cross member of the vehicle was rusted severely. The vehicle was diagnosed as needing the cross member replaced. It was unknown where the vehicle was taken to be diagnosed. The vehicle was not repaired. The manufacturer was made aware of the faikure. The failure mileage was approximately 101,000.
powertrain 4 complaints shown
Tl* the contact owns a 2009 Jeep compass. The contact stated that the instrument panel lights flashed on and off as the vehicle stalled. The vehicle was towed the dealer and the failure was located at the instrument panel cluster. The vehicle was repaired. The manufacturer advised the contact that the vehicle was not included in NHTSA campaign id number: 08v528000 (power train: automatic transmission: control module (TCM, PCM). The failure mileage was 24,852 and the current mileage was 25,000.
Car lost power going about 50mph on 9/15/2014. I had car towed to a Chrysler dealership, bobb auto group (11009 west 133rd avenue, cedar lake, in 46303). Mechanics replaced the clutch kit (part# 5062150ae), cylinder (5273431ab), and cover (part# 4884904ab). I picked up the car on 9/19/2014, paying $1,284.47 for repairs and parts were warranted for 12,000 miles or 2-years. On 11/17/2014 car lost power while driving 40mph. Called bobb auto group to inform them and get help. Since I was in chicago this time they advised to take to the nearest Chrysler/Jeep/Dodge dealer so that warranty can be honored as it sounded to them that the part they just installed failed. I had the car towed to south chicago Dodge Chrysler Jeep Ram (7340 south western avenue, chicago, il 60636) for service work. On
Tl* the contact owns a 2009 Jeep compass 4x4. While driving 40 MPH up an incline, the vehicle began to vigorously jerk and the check engine warning indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission was failing and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
1) water leaks through the interior lights (near sunroof panel). Waterspots also on roof. I am worried that I'll get an electrocution at some point if I use my interior lights after it has rained/snowed. All options are factory. 2) clutch/transmission/engine need to be replaced at 49,000. This is a manual, and should not need to be replaced this soon. When you remove the oil cap, there is compression in the tank. This is extremely dangerous and needs to be replaced asap. Unfortunately, the only way to do this is get a new engine (or rebuild existing.) this is completely unsafe and unwarranted for a vehicle so "new". Due to being a subsequent owner, this is not covered under the lifetime powertrain warranty provided by Chrysler/Jeep. *tr
suspension 4 complaints shown
Subframe rot. At 70,000 mile steering control was lost due to a crack in the front subframe caused by excessive rust/rot. Luckily there were no injuries since this happened at low speed. The front subframe had a complete failure with a 12 inch lateral crack through the cross member. This caused total front suspension and steering failure. The car was not able to be driven or moved under its own power. This problem has been reported for Jeep compass, Jeep patriot and Dodge caliber. Chrysler needs to address this problem before some one gets hurt or killed!
Tl* the contact owns a 2009 Jeep compass. The contact stated that there was an abnormal noise coming from the engine. The vehicle was taken to the dealer where it was diagnosed that the frame that holds the motor was corroded and was unsafe to drive. The vehicle was not repaired. The manufacturer was notified to the failure. The failure mileage was 135,000.
In the last four years, I have had to replace the control arms on both the driver side and the passenger side, I just found out that both are need of replacement again and it the cost is out of this world. Jeep needs to take care of this. I understand I am not the only one with this issue.
When coming to a quick stop at a traffic light on a very rough road surface, a loud clunk in the front end was heard. When the light turned green, the steering wheel had to be turned right to go straight, along with a loud tire squeal. We pulled into a parking lot to find the left front tire was contacting the rear of the wheel well. Inspection underneath revealed a rotted out subframe/crossmember which is split all the way across the back. It also has some leaking fluid coming down from above the crossmember while the engine is running. This is saturday and the incident was followed by a $135 flatbed trip to a dealership for what should be an interesting monday morning conversation about the horrific possibilities if this suspension had collapsed at speed.
other 3 complaints shown
Vehicle stationary-engine light stays on every time I put gas in vehicle due to small leak in emission system at gas fill neck and gas cap. Appears to be due to formation of brown substance on metal gas neck. New gas cap helps for about 3 or 4 fill-ups before it becomes contaminated with the brown substance.
When it rains, water pours into the cabin from the dome light while driving. Water also pools in the passenger side floor.
Jeep extended the warranty for the front and rear body subframes. I had my vehicle inspected at the onset of the warranty. I again had an inspection done at my local dealer on 4/15/2022. Since that date the vehicle has been driven approximately 7000 miles. A week ago as I was making a turn at traffic speed I heard a thumping sound. On 11/12/2023 with the vehicle on jackstands it was confirmed that the rear subframe on the drivers side had completely broken and the subframe on the passenger side was rusted through as well. I called Jeep US on 11/14/2023 and it was stated that the warranty was no longer in effect with them. I believe the inspection was either not completed properly or the damage was already in process. This could have resulted in a horrific incident as there were no wa
engine 1 complaint shown
Tl* the contact owns a 2009 Jeep compass. The contact stated that the engine emitted a loud noise while driving. The contact inspected the vehicle and observed that the engine cradle was corroded due to defective metal. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 75,000.
airbags 1 complaint shown
The airbag light has maintained itself on approximately three months, and every 10-15 minutes it sends me an alarm, warning me that something is wrong, and that the airbag is not functioning accordingly.this happens every time the vehicle is being in use and in march.
brakes 1 complaint shown
The contact owns a 2009 Jeep Compass. The contact stated that the brake pedal would depress to the floorboard with several warning lights illuminated. The contact also stated that the vehicle would overheat with the temperature gauge indicating that the engine was hot. The contact had taken the vehicle to an independent mechanic where she was informed that the electronic stability control module was defective. The contact replaced the battery; however, the failure immediately returned and the brake failure worsened. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
tires 1 complaint shown
Firestone affinity s3 touring p215/60r17 factory installed, tires rotated every 5,000 km, still great deal of tread remaining when the service staff checked the depth during the 50,000 km service contract check. Leaving the service centre, I believed the tires would be rotated with the other work that is done with 50,000 km checks. However, service advised the tires need to be replaced as splitting in the centre. Probable cause: excess cargo weight or overfilling of the tires. The vehicle hasn't had excess cargo weight ever (purchased new in 2009 and only carried two adults and a couple duffle bags during this time frame). The tires are filled at the dealership's service centre when the service contract work is completed every oil change or milestone km check. To replace the tires w