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ProblemsByVin Index / 2009-VOLKSWAGEN-TIGUAN / COMPLAINTS
Full complaint record · NHTSA

2009 Volkswagen Tiguan owner complaints

166 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

electrical 8 complaints shown

36 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/15/2013 86,000 mi Fire ODI #10556142.0

Smelled something burning. Passenger noticed their seat was hot. Discovered burn spots in the passenger seat. *tr

12/06/2013 54,000 mi ODI #10555047.0

The front right headlamp and the rear right backup light on our 2009 tiguan have stopped working. The dealer says the fuse box is melting and needs to be replaced but they ccantguarantee it won't happen again. ! This is a fire hazzard and ridiculous that vw wont fix it !! Help ! *tr

12/03/2013 50,000 mi ODI #10554611.0

Hello - I started my 2009 vw tiguan on nov. 9, 2013. After placing the car in drive, all of my dashboard lights for "lighting failures" came on, a total of 8 different error messages - license plate lights, driver and passenger taillights, backup lights, front headlights, turn signals. At this point I was on the road, and quickly pulled over to the closest parking lot I could find. I was about to head on the highway. I immediately turned around and drove home and did some research. I opened the interior fuse panel, but that was ok. I went in under the hood and saw the 30 amp fuse was completely melted. (I took a picture, and have it for reference.) this could have been a very dangerous scenario, and there were no warning signs. I can't help but wonder how that fuse has impact the

12/01/2016 88,000 mi ODI #10929409.0

Car would not start or even turn over. Battery was fine and firmly connected. Lights all came on. No error messages. On third or fourth try, it started right up. I backed the car out of driveway onto my street with distant approaching traffic. I shifted from reverse to drive and the car began to move forward and left, then with a loud clunk it died completely, engine off, all lights dark. Now in danger from the not-so-distant oncoming traffic, I tried to restart. Same trouble as before---no reponse but the all lights came on. Two or three tries and then it started. The same thing occurred the following morning. No oil dump or any other fluid. Unknown cause. Vw dealershsip unable to recreate the problem and thus unable to diagnose. The dying while in motion problem is a potentially inj

11/19/2013 40,000 mi ODI #10552866.0

Tl* the contact owns a 2009 Volkswagen tiguan. The contact was driving 40 MPH when the driver's side headlight failed to operate properly. The vehicle was taken for inspection where the contact was informed that there was an electrical issue with the fuse. The vehicle was repaired but the failure recurred. The manufacturer was not notified. The VIN was not available. The approximate mileage was 40,000.

11/15/2013 70,798 mi ODI #10552322.0

Drivers side head light went out took car to dealer for replacement and was told that the engine compartment fuse box was melting and it needed to be replaced which we did so that the car would not catch on fire at a cost of over $500.00. *tr

11/13/2013 53,000 mi ODI #10552153.0

Lighting fuses melted - had the vehicle in multiple times for light bulb issues, etc and had the radio swapped out and it still continues to go off and on. Lights worked here and there but seemed to always go out after driving a significant amount of time and usually at night and then after sitting would work again in the morning *until it was driven a bit* - lighting melted to the engine and was told all fuses needed to be replaced but the car continues to have issues with the electrical system. I called the dealership - a second dealership and then corporate office and no one would do anything to fix the issue and I was told they never heard of this happening - come to find out it is a common issue in these cars. *tr

11/11/2013 47,000 mi ODI #10551816.0

While driving down the highway in dark, snowy, and icy conditions with medium traffic, some of the vehicle lights went out and vw warning indicator came on saying multiple lights were out. After pulling over in a safe location, found right high beam, right low beam, right front blinker, right fog lamp, right rear blinker, and taillight out. Upon further research and troubleshooting, found 30 amp lighting fuse in under-hood fuse box severely melted. Additional research revealed that this is a common vw problem and should be recalled. *tr

engine 4 complaints shown

59 total in this category · severe · avg repair $3,100 · see engine cluster analysis →
12/29/2015 113,000 mi ODI #10816739.0

Timing chain tensioner failure: my tiguan had been running perfectly and was a great car since purchasing it 7 months prior to this incident. I drove it 250 miles and at the end of the trip as I was pulling into my destination, I noticed back-and-forth rocking and the engine sounding a bit clunky. I planned to take it back to the dealer I purchased it from to get checked out and wasn't going to drive it if I noticed the back-and-forth rocking again, but I didn't. Approximately 100 miles before making it back home, I pulled into a gas station for a rest stop. I came back out to my car turned the key, and nothing happened. The battery was at full charge, but the engine had the starter wanted to fire up the engine, but there was nothing. I had the car towed to my local vw dealer and

12/17/2013 ODI #10556440.0

Today is the 17th of december and for the 2nd time in 4 months the coolant light has gone off in the car. The first time it happened was towards the end of august (I just purchased the vehicle a few weeks earlier). When taken to the dealer service department the problem was the water pump went bad. After the mechanic said it was still cover under warranty they replaced it. Today the coolant light went off again, same issue has before. After checking the car fax the first time it happened, this is the 5th water pump replaced in the car in 2 years. Today calling the dealership, the person at the dealership has said there are quite few tiguans that have come in with the same issue the last few weeks. Researching the issue online there are indications that this is a problematic issue tha

12/06/2019 50,000 mi ODI #11287592.0

Vw tiguan 09 purchased as new. Only 50k miles on it when check engine light was encountered. Soon after (last week, nov 25 2019), engine stalled while accelerating out of second gear and was seized. Independent mechanic said it would cost 5,800 to rebuild engine. While doing my own independent research, discovered the complaints here detailing precisely the same issue (timing chain tensioner failure) that was described to me by my mechanic. Then discovered that there is a class action settlement reimbursement (https://timingchainlitigation.com/) for this issue that I am no longer eligible for because jan 25 2019 filing deadline was not met - keep in mind that my engine failed one week ago (11/25/2019) with only 50k miles on it. I too, never received a class action notice in the mail.

11/12/2014 100,400 mi ODI #10654587.0

I brought my tiguan in due to an engine leak and to have an engine diagnostic. They indicated the main rear main seal was leaking. 700 plus dollars. Repaired the seal the leak stopped but the low engine pressure light would not go off. The then indicated that the tensioner arm was bad and that needed to be replaced. I received a call the next day that the tensioner was bad but the tensioner chain had walked off the rocker arm and that the engine needs to be replaced. I called multiple times to Volkswagen customer care multiple times and they responded that they cant help with anything. I have researched the tensioner arm through google and found pages and pages of blogs with people that have experienced the same issue with the tensioner arm failing resulting in engine failure. *tr

powertrain 3 complaints shown

19 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/19/2015 73,000 mi ODI #10811243.0

While driving with my four year old in the backseat of the car, the car suddenly misfired and the engine rough idled. The car stalled at intersections and in the middle of the road. We almost got into an accident as we were driving down a city street, as cars behind us had to swerve out the way when our engine stalled. We took it to the mechanic immediately, as it was clearly hazardous to have on the road, and found that a piston had misfired and stretched the timing chain. The car, a vw tiguan from 2009, was only 6 years old when this event occurred.

11/18/2015 49,000 mi ODI #10794681.0

On oct. 24, 2015 when I tried to start my car, it shook, idled roughly and stalled. I tried again and it wouldn't start. I had the car towed to my Volkswagen dealer. They checked it and told me the timing chair had broken causing catastrophic damage to the engine. The estimate for repairs was $4952.29. And if the engine had to be replaced, it would be $6500. Volkswagen of america group would pay nothing toward the repair claiming it was out of warranty. (the power train warranty was 5 years/60,000 miles.) the car had 49,000 miles, but was over the 5 year time period. But a timing chain should be good for the life of the car; unless there is a defective part. You have a tsb (tb-15-12-01 -NHTSA id number: 10045560) on the "tensioner" which causes the chain to become loose, skip a

11/17/2016 90,000 mi ODI #10926784.0

While driving the rear oil seal failed causing sudden loss of oil pressure that required an immediate trip to the mechanic. No warning lights ever came on to indicate a problem. Had our vehicle stalled or engine failed due to loss of oil while we were driving at high speed we could have caused an accident. Almost a year later while parked the engine failed to turn over and had to be towed to mechanic. Timing tensioner had failed causing damage to engine requiring replacement. There was no indication that there was a problem leading up to this incident. Had we been driving and the timing chain failed we could have caused an accident. These are both known problems by vw yet they have done nothing to repair or make their customers whole due to these defects. Now I have an $7,000 paper

other 2 complaints shown

12/22/2017 76,000 mi ODI #11056166.0

After driving for about 17 miles and cutting the car off and then getting back into it after about 20 to 30 minutes to start up , the car started and cut off. I started it back up and it cut off. So I waited a few minutes and started it and it stayed on long enough for me to get home safely. After that it will continue to do this often. More frequent to the point of me be scared to go anywhere far. The vehicle was stationary during the first time it stalled. If I get into the vehicle and travel a short distant and turn the engine off. Then come back to it and turn it on sometimes it will stay on and sometimes it will stall and I try to give it gas thinking that will keep it on. But it doesn't . I have learned to let it sit and try it again. I have taken it in to find out what was wrong an

12/21/2010 34,300 mi Fire ODI #10371897.0

I have a 2009 vw tiguan. The front seats are heated cloth. Yesterday, the passenger seat malfunctioned and burned a hole in the seat. I am taking it to the dealership on 12/22/10. *tr

cruise control 1 complaint shown

5 total in this category · moderate · avg repair $600 · see cruise control cluster analysis →
11/26/2013 19,500 mi ODI #10553847.0

Tl* the contact owned a 2009 Volkswagen tiguan. The contact stated that while at a complete stop with the brake pedal depressed, the vehicle erroneously accelerated. The contact also mentioned that the failure occurred while reversing. The vehicle was taken to the dealer where the failure could not be diagnosed. The failure mileage was not available. ..updated 03/18/14 *bf the consumer stated during the past 2 years, she experienced 5-6 episodes, in which the engine revved up and lurched forward while she was stopped with her foot on the brake, in traffic or at a stop sign. She avoided an accident, by shifting to park. The most recent incident was on 11/09/13 which occurred while backing into a parking space and the engine revved and the vehicle lurched backwards. The local vw dealer exa

brakes 1 complaint shown

6 total in this category · severe · avg repair $450 · see brakes cluster analysis →
11/15/2014 82,500 mi ODI #10655220.0

A liquid was accidentally spilled on the parking brake, which is located next to the cup holders. Now the car is saying there is a "parking brake failure", indicating this electronic equipment is not sealed from spills even though it is located next to the cup holders. *tr

lighting 1 complaint shown

11/09/2013 64,000 mi ODI #10551611.0

Burned out headlights and taillights. *tr

Showing 300 of 166 total complaints. The full federal record is available at nhtsa.gov/vehicle/2009/Volkswagen/Tiguan#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-28. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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