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ProblemsByVin Index / 2010-AUDI-Q5 / COMPLAINTS
Full complaint record · NHTSA

2010 Audi Q5 owner complaints

99 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

airbags 7 complaints shown

46 total in this category · moderate · avg repair $1,100 · see airbags cluster analysis →
12/28/2016 ODI #10937956.0

Notified of recall 69n1 - takata sdi drive frontal airbag in april 2016. As of december 2016, no remedy provided

12/16/2016 ODI #10935872.0

Tl* takata recall. The contact owns a 2010 Audi q5. The contact received notification of NHTSA campaign number: 16v078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

12/15/2016 ODI #10935482.0

Takata recall - I have not received a notice of this recall from Audi north america. I am the original owner.

12/13/2016 ODI #10934961.0

Takata recall. Manufacturer states "remedy not available" the recall has been announced in february, it is december now - not acceptable.

11/21/2016 ODI #10927124.0

I am very concerned about my safety at this point , the recall is the sdi driver frontal air bag and fuel pump flange, for the airbag it has been over 8 month and the parts are still not avaialble??????????????? What?

11/15/2016 1,800 mi Crash ODI #10926189.0

Takata recall with no fix, also a problem with the fuel pump which the car can light on fire there is also no current repair. The dealer said we are screwed there's nothing they can do.my wife got into an accident with the loaner car if it was our car that is plagued by the recall things could have been worst

11/14/2017 45,000 mi ODI #11045872.0

Takata recall unable to even get any details on how/when to get this remidied by either the dealer or Audi of america. Both say they don't know what to tell me, the dealer tells me to call Audi of america and Audi tells me to call the dealer. It's been information blackout from both of them. This whole saga has been going on for a very extended period of time, years now.

engine 5 complaints shown

6 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/21/2010 5,100 mi ODI #10371909.0

My Audi q5 has barely 5000 miles on the odometer and has been through its first service a week back. This morning while driving to work the coolant light came on and the vehicle had to be towed to the dealer. Was later informed that it was the water pump that was the cause of the problem and I will need to wait for three days while the service centre procures one. Given the increasing occurrence of water pump failure with the q5, I feel Audi needs to be more proactive in addressing this issue thereby avoiding inconvenience to its customer base. *tr

12/19/2010 8,000 mi ODI #10371227.0

While driving in cold weather vehicle became disabled. Pulled over and found coolant all over the engine. Vehicle had to be towed to the dealer. *tr

12/05/2019 140,000 mi ODI #11287072.0

Tl* the contact owns a 2010 Audi q5. The contact stated that the vehicle misfired while driving and the engine warning indicator illuminated. The vehicle was taken to Audi nyack (127 ny-59, nyack, ny 10960, (845) 353-7300) where the intake coil and spark plugs were replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the same dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. *tr

11/30/2010 15,000 mi ODI #10368429.0

My car suddenly lost all its coolant fluid with about 15000 miles on the odometer. *tr

11/14/2010 13,000 mi ODI #10366212.0

Vehicle was sitting overnight in sub freezing temperatures (approx 30 degrees f). Started the vehicle and drove the vehicle for approximately 15 minutes when all of a sudden the blower motor was no longer blowing hot air into the interior of the car, and soon the low coolant light flashed. I pulled over quickly, opened the hood and saw that there was coolant spread through out the engine bay due to the water pump failing. I was no longer able to drive the vehicle. This seems to be a common issue with this particular engine in this vehicle. Audi seems to be aware of the issue, and is replacing some water pump's prior to them failing, and not replacing others. I contacted 2 separate Audi service centers in an attempt to have my water pump replaced as I was about to travel to canada wi

other 2 complaints shown

12/09/2019 130,000 mi ODI #11288018.0

Tl* the contact owns a 2010 Audi q5. The contact noticed a fuel odor inside the vehicle after it was serviced per NHTSA campaign number: 16v660000 (fuel system, gasoline) at inskip's warwick automall (1515 bald hill rd, warwick, ri 02886). The vehicle was towed to Audi natick (549 worcester st, natick, ma 01760) where it was diagnosed that the fuel pump needed to be replaced. The vehicle was not repaired. The contact researched the failure online and found the recall. The manufacturer was contacted and stated that the vehicle had already been repaired per the recall. The approximate failure mileage was 130,000.

12/02/2019 ODI #11286450.0

Car is misfiring most of the time , after tune and changing the intake and the coils at the dealer. It almost stops

powertrain 2 complaints shown

7 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/09/2018 ODI #11157202.0

Engine make noises and don't make shift normal is like a lack power.

11/28/2009 ODI #10293752.0

Transmission hesitation and " jerking". *tr

electrical 2 complaints shown

5 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/02/2020 81,000 mi ODI #11377566.0

Noticed passenger side floor board is soaked after it rains. This happens if it is parked or if your driving. All drains are clear and when dropping headliner, noticed a "water" way running down towards passenger pillar, on pillar airbag and down to floor board. Dealership told me that many other 2010 Audi q5's have the same issue and implied this is probably why my sunroof motor is not functioning anymore due to water getting in and they quoted me $2500 to fix this manufacture flaw. If my vehicle hasn't been in a wreck and the sunroof frame is bad, why isn't there a recall for this?

11/20/2010 13,100 mi ODI #10366974.0

2010 Audi q5 with camshaft sensor failure resulting in the epc system engaging which puts the vehicle in safe-mode. First attempt at repair fixed nothing. Audi did not allow the dealer to replace the failed sensor on the first repair visit, rather they instead swap like-sensors around, the seeming equivalent of re-arranging a burned out light bulb. It is quite frightening when the epc system deploys, and a more proactive approach from Audi on dealing with this fairly common problem should be mandated. *tr

fuel system 1 complaint shown

3 total in this category · severe · avg repair $1,200 · see fuel system cluster analysis →
12/12/2016 ODI #10934695.0

Takata recall. Still no replacement airbag for this vehicle. The consumer stated the fuel pump flange recall part was not available. *js

visibility 1 complaint shown

11/29/2018 ODI #11154764.0

2010 Audi q5 premium plus. Original windshield is leaking. Upper right corner is not sealed properly so the water is leaking on the a pillar. Service adviser from local Audi dealership told us after checking and testing they said that the original windshield is leaking.

Showing 300 of 99 total complaints. The full federal record is available at nhtsa.gov/vehicle/2010/Audi/Q5#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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