I bought the vehicle with around 86,000 mi - one owner, from dealership. The engine was making a noise within a couple of months. I have to change the oil every month because of the unusual oil burning issue. It died on me three times. The engine would slow down to a stop. I had to turn it off and back on. Later, after a cold day, I had an oil leak. I took it in and the mechanic said there is a problem with the pcv system and the car has had recalls in the past. I took it to the dealership but they said it was not covered. The diagnosis was rear main seal needs replaced. I found a special coverage bulletin from gm online where it said that certain locations/vins are covered because of the crankshaft rear oil seal needs replacement. Mine was diagnosed with this but when I called gm it said
2010 GMC Terrain owner complaints
291 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
engine 6 complaints shown
I I changed it. It stalled repeatedly and we had it repaired recently. We also had the oil checked and replaced so gm could track the oil consumption. Unfortunately a month later the car would not start sitting in the driveway, so we had it towed in to a gm dealer. They said the timing chain is busted and they need to pull the engine because there is metal in the oil pan so our oil test is worthless. The mechanic said not changing the oil or low oil levels may have caused the timing chain problem. The estimated cost to fix the current problem is at least $2,300. I'm going to contact a lawyer and see what can be done because this car should have been recalled.
My terrain recently got the check engine light on the mechanic is telling me that it is the timing chain that all of this vehicles have this problem and I got lucky it only jumped one tooth to repair will cost me around $ 1500 what I don't understand if this is been going on for long time how is it that this does not constitute a recall
Tl* the contact owns a 2010 GMC terrain. The contact stated that while driving at 65 MPH, the contact noticed an abnormal noise and noticed that the timing chain had fractured. The check engine warning light illuminated. In addition, the contact noticed fuel fumes emitting from the vehicle. The vehicle was taken to a dealer who diagnosed that the timing chain, water pump, fuel pump, pistons, spark plugs, gasket and multiple unknown parts needed to be replaced. The vehicle repaired. However, the contact stated that while reversing at a low speed, the vehicle stalled. The contact was able to restart the vehicle. The failure recurred on numerous occasions. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The manufacturer was notified of the failure. The fail
The contact owns a 2010 GMC Terrain. The contact stated that while driving at an undisclosed speed, the service stabili-trak and check engine warning lights were illuminated. The vehicle was taken to O’Reilly Auto Parts, where it was diagnosed with a misfire in cylinder #3. The vehicle was then towed to an independent mechanic and the contact was informed that there was no compression in cylinder #3. The vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. In addition, the contact stated that several oil consumption tests were performe
In sept. 2017, the dealer fixed the catalytic converter b/c it was under a "special warranty" for free however I had to pay $582 to replace the cracked manifold which caused the converter issue. I recently went to the dealership b/c the check engine light came on again, the catalytic converter is still under warranty and they have to fix the oil consumption problem the is under a "special coverage" and again I was told that I had to pay for another cracked manifold. I asked what causes it and why and was told they did not know but I believe it must have to do with the original catalytic converter issue. I understand that there is a special coverage to fix the cc however something must be causing it to fail and gm is aware of it.
electrical 3 complaints shown
My defrost system doesn't work. As I drive down the road my windshield fogs up andni can't get it to un fog at all or fast enough. Almost caused me to have an accident before Christmas
The defroster/ radio control/ heating area stopped working. Upon visiting a mechanic was told they never seen this or heard of this happening before and quoted me over $1,000.00 dollars to fix stating that due to Federal Law they have to give an estimate but this problem not being in their system they came up with an estimate based on parts and labor. Upon searching online I found a recall for this issue dating back to 2009 recall number was 09V489000 but was never informed about this and while looking up my car it’s not listed but being a safety issue should still be current which it is not.
The contact owns a 2010 GMC Terrain. The contact stated that while operating the vehicle, the center console display intermittently malfunctioned and became inoperable. During the failure, the HVAC system was no longer blowing hot air, and the front windshield could not be defrosted, creating a visibility hazard for the driver. Additionally, the radio had become inoperable, and the audible clicking from the turn signal was muted. The cause of the failures was not yet determined. The manufacturer was notified of the failures and informed the contact that the VIN was not included in NHTSA Campaign Number: 09V489000 (VISIBILITY). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 114,000.
steering 2 complaints shown
GMC special coverage adjustment #14159a took an unnecessarily long time to fix(over 6 months) because gm said the vehicle has to consume a certain amount of oil every 1000 miles for them to honor the vehicle. I was forced into driving the vehicle less to avoid causing further damage. The longer duration I drove it the more oil it would consume. Why would I keep driving a vehicle if the problem was identified early enough that I could avoid causing further damage. I was basically told the vehicle has to run out of oil within 3000 miles for them to warranty sca#14159a. It ended up happening and that problem was fixed but it took an additional 3 months of filling out an oil consumption sheet. Which brings me to my most serious safety concern about the vehicle. Sca#14232a- power steering. I ca
My car is idling when it suddenly begins to idle roughly then stalls. There is a "reduced engine power" warning that appears with the check engine light, and "service stabilitrak" with the stabilitrak light. This has happened 3 times, twice when the vehicle was stationary, another time in motion, driving on a city street, and I was able to pull over before it died. In reading other complaints, this seems to be a known safety issue for 2010 GMC terrains and should be investigated as a recall issue.
airbags 2 complaints shown
The driver air bag light went on and my car it's never been in an accident. I think this should be a manufacturer defect.
Tl* the contact owned a 2010 GMC terrain. While driving 45 MPH, the contact crashed into the rear of another vehicle and the air bags failed to deploy. A police report was filed. The contact sustained facial injuries that required medical attention. The vehicle was destroyed. The manufacturer was not notified of the failure. The VIN was invalid. The approximate failure mileage was 51,000.
cruise control 2 complaints shown
2010 GMC terrain with v6 loss of power, engine codes timing issue, camshaft sensor fault, crankshaft sensor fault. Stabil-track fault. Rough idle, oil consumption. The list goes on. This is a common thing with these engines and gm has done nothing. This has been going on with this vehicle for awhile. Stay away from gm vehicles they do not stand behind there products, I will be buying a Ford and I will tell everyone I know!
Tl* the contact owns a 2010 GMC terrain. The contact was driving 5 MPH when the vehicle began abnormally skipping gears. The contact was accelerating from a traffic stop when the vehicle abnormally lunged forward and caused the contact to crash into the rear of a preceding vehicle. The driver of the second vehicle was injured. A police report was available. The contact sustained substantial damage to the vehicle. The vehicle was towed to the dealer for further inspection. The manufacturer was not contacted. The failure mileage was 22,000.
powertrain 2 complaints shown
Driving on the highway my car would not go. Car sensor prevented my car from moving because the wheel bearings went out on the used car I just purchased. The timing belt is also loose and the motor can seize up at any moment. My all wheel drive stopped working as well because of this. I had to put on my flashers and try to make it to an area where I could get off the highway. I called a tow truck. I have copies they will not download here, but available if needed.
Driving on highway, 65 MPH. Without warning the cars display said service stabilitrak and engine power reduced and immediately lost power. Cars coming up behind me fast, had to pull over, no power. Almost wrecked / died. Dealer says can't recreate issue and cleared codes. I'm afraid it will happen again. *tr
visibility 1 complaint shown
Driving the vehicle during the heavy rain and noticed that defogging/defrosting of the windshield are not blowing the air on it from dashboard vents.visibility was very limited and have to use towel to clean the windshield so I can see where I'm going.make a stop and noticed that the air is only coming from vents to the floor and front not matter what the control is set to.was lucky to get home safely but do not want to experience this situation again.today drop car at GMC service where their found that mode door actuator is bad causing defogging/defrosting future on the car to be inoperative if it is not replaced.I think that is responsibility of gm to correct this problem for all owners of GMC terrain who experience same problem at no cost to them for their safety and safety of all using
lighting 1 complaint shown
Tl* the contact owns a 2010 GMC terrain. The contact stated that when using the automatic option for the headlights, he assumed that the tail lights would also illuminate. The tail lights would automatically during daytime hours when there was low visibility, such as fog or snow. The manufacturer was not contacted and there were no repairs made to the vehicle. The VIN and failure mileage was unavailable. Updated 1/7/13 *cn the consumer stated the taillights did not come on in low visibility while in auto mode. Updated 01/09/13