Very simple. Hit the button to close the rear passage side sliding door, door started to close and cable snapped. Brought to Toyota and they said it was not under warranty and would cost $1,500.00 to fix. Told them to get to open in manual and leave it at that as we don't have $1,500.00. From what I see on your site this is an on going problem with Toyota and I hope you can get something done. *tr
2010 Toyota Sienna owner complaints
172 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
body 7 complaints shown
I got a flat tire on I-95, used the spare wheel, now I am unable to get the spare wheel back up under my Toyota sienna. The Toyota safety interim notice recall #e1s states "excessive corrosion may occur on the end of the spare tire carrier cable," which is the case for my sienna. I have called the Toyota customer experience center at 1-888-270-9371 and they keep on saying that Toyota has not yet come up with a remedy for this situation. I took my sienna to the Toyota lustine dealership in woodbridge, va, but they were unable to fix the problem. My sienna is a vanpool for six people commuting between woodbridge, virginia and washington, dc every day. I need to have my spare wheel properly in place. It has been over a half a year. Please help. *tr
Passenger side rear power sliding door stopped working. Door must now be opened manually creating a hazard for my children when exiting/entering in a busy area. This is a well documented problem with the sienna and prior model years have been covered for repair of this defect under a tsb but they refuse to cover the 2010.
When we went to open the power sliding side drivers door..the wire broke and it would not open all the way. It had to be forced closed. The wire that controls the power door had broke. Toyota said it would cost about $2500.00 to fix. We used the other back side door until the wire on it broke also. It was able to be used manually. My brother-in-law was able to get the drivers side door unstuck so we can use it manually also. Can not afford to pay $5000.00 to fix power doors.
Driver side sliding door. Cable has come loose. Door no longer opens and closes when pressing the open/close button. Vehicle is stationary. Now it is very difficult to manually open or close the door. Passenger must now exit from passenger side of car. This is a safety hazzard.
Second failure of sliding side door whereby cable that opens and closes the door automatically malfunctions.the door gets jammed partway open trapping passengers inside. The only way out is to cut the cable.
Mechanism inside right sliding door cracked and door is permanently closed. Both left and right side the pully wire that opens the door snapped. Both doors now malfunctioned with one door completely sealed closed.
electrical 6 complaints shown
The automatic sliding door cable broke, and we are now unable to open the door. Our children can only exit the car from the driver side door. We understand that Toyota is repairing certain model years with this safety issue, under an extended warranty. If the part is defective, why are some owners covered and others paying $2000 for repairs?
Airbag inflator needs replacing. Sliding door could open during car movement
Tl* the contact owns a 2010 Toyota sienna. When the cruise control was activated, it would deactivate independently. In addition, the bumper sensor detected objects that were not in front of the vehicle. The vehicle was taken to the dealer, but the failure was unable to be diagnosed. The vehicle was not repaired. The failure mileage was 100,000. Updated 01/27/17*lj consumer stated problem is the dynamic cruise control. The cruise control shuts off with a red light and audible chime while operating. Updated 7/6/18*jb
My both side sliding doors are not functional. I could not use the key fob to open or close the doors. Wonder if it has any recall.
Our 2010 Toyota sienna recently had a CEL go on. No codes were found by local repair shop so took the car to Toyota dealer. Dealer gave us error code u0123, u0124, u0126 and said we would have to replace the ABS actuator pump which will cost $3600+. I searched online and many have/had the same problem. Also read that Toyota has already covered a extension warranty for the camry hybrid with the same problem part. One of the code was for the yaw rate sensor which was also part of a recall on some Toyota and Lexus cars.
Passenger power sliding door was closing when door cable along rear side window snapped. Door will no longer open or close, even in manual mode. This is a safety hazard not allowing passengers to egress in an emergency. A door malfunction should fail in a safe mode allowing the door to be opened and/or closed when a failure occurs. Toyota covered this repair up thru 2007 model year but refuse to cover repair on subsequent model years disregarding multitude of defective doors on later models including my 2010 model. This is a poor design and the consumer should not be penalized for a company not properly correcting a documented design issue. *tr
other 4 complaints shown
My wife and daughter were traveling on our 2010 sienna on 07/11/2015 (sat) and the gears seized up when they were turning into a busy 4-lane road. In spite of complete loss of transmission, due to the sheer momentum of the vehicle, my wife was able to direct the vehicle to the right side of the road. When she called me, I arrived to see my daughter crying and standing on the side while my wife was trying to push the van further right with the help of an old couple who were extremely helpful. Luckily, my wife and daughter escaped with no injuries (except for a stiff neck and bad headache for a couple of days for my wife) but left with a life-long memories of this painful experience. After towing the vehicle to stevens creek Toyota, I was told that that the transmission system had complet
We bought a sunshine kids radian xtsl car seat in july 2010. We installed it using a seat belt in our 2010 Toyota sienna. The seat seemed fine until we tried installing it with latch this past month. The seat kept coming loose. It would have less than 1" movement at the belt path when we began our trip and by the time we got home, would be much more than 1", probably a couple inches. We thought perhaps it was our son kicking the latch tightener, but this past weekend, we had to use latch with it for our youngest child. She cannot reach the latch tightener at all and the seat kept coming loose again. The seat model is 19556 and wasn't listed in the options when filing this complaint. Serial number is [xxx]. (related vehicle information: model year=2010, make=Toyota , model=sienna).
The latch on the back door melts when the weather is hot, leaving a black, tarry mess in my hands. Now that the weather is cold, the latch on the back door is frozen solid, making it extremely difficult to open the back door at all. This could be dangerous if I need to open it quickly. The van is, of course stationary when I try to open the door. The dashboard also melts in the heat. *tr
I just purchased this car used an love it except for one thing: the head rest pushes my head forward when sitting upright. I have good posture and sit vertically and the headrest forces my head forward, causing neck pain. Reclining the seat makes it difficult to reach the steering wheel. I'm a female who is 5' 8" but with disproportionately long legs and a short torso. I cannot move the seat too far forward since it cramps my legs. An adjustable headrest angle would allow me to have the headrest protect me from whiplash in an accident without inducing discomfort every time I drive. *tr
powertrain 2 complaints shown
Tl* the contact owns a 2010 Toyota sienna. The contact received notification of NHTSA campaign numbers: 17v657000 (power train) and 14v273000 (tires); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Ourisman chantilly Toyota-Scion in chantilly, virginia was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2010 Toyota sienna. The contact received notification of NHTSA campaign number: 17v657000 (power train). The part to do the recall repair was not yet available. Bill kidd Toyota (107 industry ln, cockeysville, md 21030, (410) 666-5030) and the manufacturer were notified. The vehicle was not repaired. The contact had not experienced a failure. Parts distribution disconnect.
brakes 1 complaint shown
Tl* the contact owns a 2010 Toyota sienna. While driving approximately 30 MPH, the contact heard a loud roaring sound coming from the rear of the vehicle. The rear driver's side wheel then seized. The vehicle was taken to the dealer for diagnostic testing. The technician stated that the rear braking system would have to be replaced. The vehicle was repaired. The approximate failure mileage was 57,000. The VIN was not available.