The contact owns a 2011 Buick Lucerne. The contact stated that after several attempts the vehicle failed to start-up without warning. Upon investigation, the contact linked the failure to the circuit board which was in the rear back seat. The contact stated that the rear seat latches had rubbed against the circuit box, causing the circuit to overheat. The circuit board was replaced. The contact then stated that upon entering his vehicle while in a parking lot, blueish colored smoke was coming from the vehicle. The contact removed the back seat and saw that the circuit board had started melting. The Police were first called to the scene and the Fire Department then arrived and was able to extinguish the smoke before the circuit board caught on fire. Neither a Police report nor a Fire report
2011 Buick Lucerne owner complaints
49 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
electrical 9 complaints shown
I was driving on a highway and stopped at a stop sign--when I accelerated to continue driving the car shifted into the gear for driving in the snow. The gear shift still was in drive. In the snow drive gear you get a bumpy ride and can only go 30 MPH. I had on star at that time and they told me to turn the ignition off and it would get me out of that gear. I did that twice and it worked. I brought the car to a dealer in florida and they said it was caused by a faulty fuse--which they replaced. This same thing happened to me again this week; I now have 34,000 miles on the odometer. Turning the car off also worked. I will bring the car into Buick to have it checked. My concern is that the car will slip into the slow gear while I'm driving. Has anyone else reported this problem
The Buick lucerne 2011 we own had the battery explode upon turning the key. I am wife/caregiver to 100% disabled veteran and his service dog. Normally I would have put them both in the car before turning the key but luckily on this day I did not or we all would have been killed. The car was in the driveway when this happened. We immediately had car towed to mechanic after the acid and smoke in car had cleared. It was deemed that battery exploded as it is under the rear seat and we could not see it until the seat was out. A new battery was put in but the residual acid burning and melting seat had me take it back for further repair. The insurance company finally conceded to replace the 2nd battery and put new foam in back seat as the 1st new one was already corroding after 2 weeks. It wa
Background - I just went through the ignition recall on my 2007 Chevrolet cobalt. The ignition switch was replaced and I am comfortable driving the car now. Then I received recall 14299 on my 2011 Buick lucerne (NHTSA campaign id 14v355) involving a similar ignition issue. It also mentioned the weight issue of items hanging on the key causing loss of engine power, braking, etc. The recall provided the same interim instructions as the cobalt, remove everything from the key including the fob. I took my Buick lucerne in for the recall and found out all it involved was adding two key rings and an insert in the key. After the recall is performed it is supposed to be safe to add previously removed items back on your key ring. I do not understand how adding two key rings and an insert can
On 9/1/18 I drove my car all morning late that night when I went to drive again it wouldn't start and I could smell a little burning. Checked the fuse box and it had blew out a couple of fuses so we changed them. 3days later it did the same thing we changed the fuses again and once again the blew now when we changed them it won't start at all. I had to keep changing the fuel pump fuse and a dealer said it was because of the metal of the seat touching the box .
Tl* the contact owns a 2011 Buick lucerne. The contact received notification of NHTSA campaign number: 14v355000 (electrical system). The contact stated that the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount if time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available...updated 09-24-14 *bf
Tl* the contact owns a 2011 Buick lucerne. The contact received NHTSA campaign number: 14v355000 (electrical system). The contact stated that the part that was needed to remedy the recall was unavailable. The manufacturer was not made aware of the issue. The contact had not experience a failure.
Tl* the contact owns a 2011 Buick lucerne. The contact received a recall notification for NHTSA campaign number: 14v355000 (electrical system); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2011 Buick lucerne. The contact received a recall notification for NHTSA campaign number: 14v355000 (electrical system); however, the parts needed for the repair were unavailable. The manufacturer has not been made aware of the issue. The contact had not experienced a failure.
engine 4 complaints shown
2011 Buick lucerne. Consumer writes in regards to a shift control linkage *tgw the consumer stated the vehicle had a history of jerking when the engine shifted and the motor mount was found to be broken.
Front engine mount broke 11-13-2011 with 688 miles. *tr
Tl* the contact owns a 2011 Buick lucerne. The contact stated that while the vehicle was being inspected, it was found that there was a severe oil leak due to the failure of the pan gasket. The vehicle was repaired but the failure recurred. The manufacturer was contacted about the failure. The failure mileage was 15,000. Updated 11/19/13*lj
Tl* the contact owns a 2011 Buick lucerne. The contact stated that when attempting to make a right turn, the vehicle stalled without warning. The vehicle was able to restart. The failure occurred on numerous occasions. The vehicle was not diagnosed or repaired. The contact stated that the part was not available for NHTSA campaign number: 14v355000 (electrical system). The manufacturer was not notified of the failure. The approximate failure mileage was 18,723.
steering 2 complaints shown
While drive on freeway at about 60 MPH; went into a slit left corner and upon exiting the corner the steering hung up and would not turn back to the right. With much pressure on the steering wheel to the right there was a pop in the steering and the car responded to the right. With in a minute on the next corner the same thing happened. The car was driven 10 miles and parked about 20 minutes. While driving thought the parking lot on a 90 degree left turn it happened a 3rd time and took more force to get the steering to free up to the right. It happened one more time before leaving the parking lot. The dealership that sold the car to use was across the street and the car was left with them for repair. The deal was unable to get the car to do it while test driving. Buick and the dealership r
Tl* the contact owns a 2011 Buick lucerne. While driving 60 MPH, the engine stalled and the steering wheel seized without warning. It took the contact several minutes to restart the vehicle. The failure occurred on several occasions and, each time the vehicle stalled, the contact was locked inside the vehicle due to the electronic lock system within the vehicle. The vehicle was not diagnosed nor repaired. The contact serviced the vehicle himself and found that the wiring harness had melted and the engine warning indicator illuminated. The manufacturer was notified. The failure mileage was 118,000.
brakes 1 complaint shown
Tl* the contact owns a 2011 Buick lucerne. The contact stated that the front driver's side brake line was fractured. The contact noticed the failure while his wife was reversing out of a parking space with the brake pedal depressed. The contact stated that the brake pedal went to the floorboard. The contact added brake fluid to the vehicle and drove to his destination. The vehicle was later taken to an independent mechanic where the technician saw brake fluid leaking from the brake line. The vehicle was diagnosed and the contact was informed that the brake hose needed to be replaced. The vehicle was repaired. The vehicle was not taken to a dealer. The contact mention that the passenger side brake hose showed evidence of a fracture. The manufacturer was not made aware of the failure. The fa
other 1 complaint shown
The car would not start when I attempted to start it to go to work and had to be towed in for repairs. The fuel pump was found to need to be replaced. One week later the car again would not start and had to be towed for repairs. The problem this time was the rear fuse box that was shorted out due to the bracket rubbing against it, which seems to be a common problem for this model. A recall seems to be indicated because of this.
cruise control 1 complaint shown
Tl* the contact owns a 2011 Buick lucerne. The contact stated that the cruise control would activate at random. The vehicle was taken to the dealer several times, but they were not able to replicate the failure. The manufacturer was notified of the failure. The failure mileage was not available.
fuel system 1 complaint shown
Tl* the contact owns a 2011 Buick lucerne. The contact stated that the fuel pump failed. The contact replaced the fuel pump and fuel pump relay himself. Upon further inspection, the contact noticed that there was excessive heat near the lower part of the driver's seat by the seat bracket and fuse box. The contact was concerned that there may be a potential electrical system defect or a defect concerning the fuel pump or fuel pump relay. The manufacturer was notified of the failure. The dealer was not contacted. The vehicle was not diagnosed or repaired. The approximate failure mileage was 82,000.
powertrain 1 complaint shown
Tl* the contact owns a 2011 Buick lucerne. While driving at a low speed, the vehicle hesitated when the brake pedal was depressed. The contact stated that the transmission was not in sync with the engine. The vehicle was taken to an independent mechanic who diagnosed that the transmission failed due to excessive travel in the third clutch piston. The vehicle was repaired. The manufacturer would not repair the vehicle because the warranty expired. The failure mileage was 117,000.