The contact owns a 2011 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
2011 Hyundai Genesis owner complaints
143 complaints filed with NHTSA on this vehicle , including 4 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
brakes 6 complaints shown
Brakes stop working randomly. Press pedal down and there is very little braking power. Had to pump brakes and limp home. Came back after sitting a while. This has happened several times - 6/7.
Tl* the contact owns a 2011 Hyundai Genesis. The contact stated while making a left turn at 10 MPH, the brake pedal was depressed and the went all the way to the floorboard before coming to a complete stop. The contact drove the vehicle to west broad Hyundai located at 8903 w broad st richmond va 23294. The dealer stated the electric hydraulic and master cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and could not offer any further assistance. The failure mileage was 215,000.
The HECU has been malfunctioning in my car for over a year now. It is an open recall for my make, model and year of car. I took it to Bob Rohrman Indy Hyundai and they diagnosed the failed part. This part affects my ABS. There are currently two warning lights on one for the ECS which is the traction control stabilizer and the ABS light is on. Meaning the use of the breaking system is limited and not working properly. I have asked the corporate Hyundai to uphold the recall warranty but I was advised they would not cover this because my vehicle has a rebuilt title. I drive my vehicle on a daily basis and I’m terrified of my brakes going out. The corrosion from the fluid is what causes the HECU to malfunction and it is so scary to think about. This problem was diagnosed and first reported to
The brake lines and fuel lines were corroded. The corrosion of the brake lines would lead to brake failure and the corrosion of the fuel lines would lead to a fire. The Hyundai dealer was the first to find the brake problem and after inspection by my mechanic, the fuel lines were also found to be corroded. I took my car in for a recall service at the dealer and after the service my brake light would illuminate when decelerating(with or without brakes being applied) .
Brakes are very mushy. Often going to floor without stopping. Have to pump brakes to stop. Dealer says the hec unit needs to be replaced (part is $3500). This 2011 Hyundai Genesis was built in during time frame of earlier recall because Hyundai was using corrosive brake fluid. Earlier models were recalled but mine was not? Why? Now that 6 years have passed, the corrosive brake fluid is now causing later models to fail. All models built during the time frame in which corrosive brake fluid was used should be recalled and mfg should be responsible for replacement of the hec unit ... Not just the brake fluid. All questionable vehicles should have been recalled in the first recall.
other 4 complaints shown
Freeway driving at speed limit (65mph) passenger seat head rest self energized causing passenger to become unconcious for one or two minutes, without warning. Auto had no accicents nor any other damage to headrest or seat. Passenger comment after he became concious was "why did you hit me." preceeded by a noise like a metal pipe being dropped. There was no reason for the 'rear end collision sensor located at seat base to energize. The headrest came forward striking back of head causing a possible concusion. A different result would have caused death if it was the driver side. Failure was caused be spring tension continious on plastic and both the front and rear pieces, but only the front part is available for repair. This forces replacement of the entire headrest assembly. (quoted $792).
Seat heater elements burning drivers back and bottom while driving the car with no switches turned on. Dealer diagnoses that the problem is heater switch and replaces after three visits to dealership on florin in sacramento ca. Dealer claims that they tested the seat and it was fine , but owner uses car for work , and the burning continues. *tr
The headrest disengaged into 2 parts and hurt my girlfirend's neck.
NHTSA campaign number: 13v-489 Hyundai notice 13-01-006 campaign 114. I have had my brake pedal go almost all the way to the floor 3 times now in the last 2 months. This is extremely dangerous and luckily I have been able to stop in time not to cause an accident. Review of the Hyundai forum indicates that my ABS module or hydraulic electronic control unit (hecu) is failing. Brake pedal feel will then go back to normal after I restart the car several times. I have an appointment with dennis Hyundai in columbus, oh today and I hope they are willing to replace the ABS module for free as required.
steering 2 complaints shown
Hyundai Genesis sedan 4.6; when the car is cold such as in december in northeast, the steering wheel is very difficult to turn. When the car is cold, I have to jerk the steering wheel to get the car to turn, particularly turning to the right. After the car heats-up, the steering words o.k. To avoid having a crash when I am turning right or left, I have to allow the car to heat up for 10 minutes before driving it. New power steering fluid has not improved the steering performance. *tr
Steering is extremely tight and difficult to turn. Brake failure, had it checked out by the dealer who "fixed" it, however, the problem came back on after 3 weeks.
lighting 2 complaints shown
I was pulled over by a policeman who noticed that all of my rear brake lights were not working. There was no warning light on my dash to notify me of this problem. I took my car to the service department of a Hyundai dealership and they said a diode had failed. I was pulled over by a policeman about 2 years ago for the same issue (there was no indication on my dash of the non-working brake lights at that time either). So, this problem has happened twice in the four years that I've driven this car. This is a safety problem because when no rear brake lights illuminate then I'm at risk for a rear-end collision. There should be an indicator light on the dash that informs the driver of non-working rear brake lights. Especially when no rear break lights illuminate (as was my situation).
When using turn signal at night the headlights turn off for a few seconds. Its done it since almost new intermittently. *tr
electrical 2 complaints shown
The car was parked (not running or moving) in an open air grocery store parking lot. I was in the grocery store for approximately 20 minutes and came out to find a crowd and a fire crew who had just put out the fire in the hood area of my car. I have photos of the car but they are on my phone and I don't know how to send them to computer.
Noticed that the head lights shut off for a couple of seconds when making a turn onto a ramp on an interstate. Seemed to happen when the turn signal was operated and has repeated a dozen or so times since the first occurrence, but can go weeks to months between incidents. I think that the head light selections switch was set to "on" at the time as I have not noticed this to occur when set to "auto." *tr
airbags 2 complaints shown
The contact owns a 2011 Hyundai Genesis. The contact stated that the passenger’s side frontal air bag inflator slits were visible from a crack in the dashboard. There were no warning lights illuminated. The dealer was notified of the failure and advised the contact that they could not assist as there was no open recall related to the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 55,000.
The contact owns a 2011 Hyundai Genesis. The contact stated that the passenger's side frontal air bag inflator slits were visible from a crack in the dashboard. The air bag warning light was illuminated. The dealer was notified of the failure and advised the contact that the dashboard needed to be replaced. The dealer also advised the contact that they could not assist as there was no open recall related to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 100,000.
body 1 complaint shown
Part number 82655-2M000 door handle base broke. This makes it so the door cannot be opened from the outside. If I were in an accident and my door was crushed no one could open the other door to get me out. This same pet was in a safety recall for a different model of theirs.
suspension 1 complaint shown
The rear tires wear incredibly quick 60,000 mile tires in 11,000 50,000 mile tires in 19,000 cheap tires even quicker.I took the car into Hyundai for them to take a look at it and the said everything was fine with the car.everything checked out the alignment was fine. I took the car to my mechanic he said the alignment was fine but there has to be something wrong with the car for this to happen. He said he would have to take the rear end off the car to find out where the problem is. I called Hyundai and they asked me to go to another dealership and have them look at it which I did and they said nothing was wrong with the car and charged me $134.70 when Hyundai themselves asked me to take it to them . There is definitely something wrong and Hyundai keeps trying to blame the tires. This is