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ProblemsByVin Index / 2011-HYUNDAI-VERACRUZ / COMPLAINTS
Full complaint record · NHTSA

2011 Hyundai Veracruz owner complaints

106 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

engine 5 complaints shown

44 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/28/2021 125,000 mi ODI #11445256.0

The contact owns a 2011 Hyundai Veracruz. The contact stated the battery light was previously flashing. The contact stated that the vehicle failed to start. The contact received notification of NHTSA campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified however, no further assistance was provided. Parts distribution disconnect. The approximate failure mileage was 125,000. Repair was finally made four months after taking the vehicle to the dealership. Vehicle is running now; however, manufacturer refuses to reim

12/15/2022 ODI #11497576.0

The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

12/10/2021 ODI #11443343.0

The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer who confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

11/12/2021 ODI #11440200.0

2011 Hyundai veracruz. Consumer is seeking reimbursement for vehicle repairs made related to a safety recall.

11/04/2021 ODI #11439307.0

The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to the recall repair was unavailable. The contact took the vehicle to the local dealer where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

electrical 5 complaints shown

31 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
11/22/2016 62,000 mi ODI #10927351.0

While driving I noticed the battery light going on. I parked it for the night and began to drive it the next day. After driving for a few minutes, I noticed the battery light going on again. The radio began to turn off and on, and many different lights on the dash began to flash. I decided to return home to prevent getting stranded. As I turned around, I noticed that I began to lose power in the vehicle although I was trying to accelerate. I made it home and parked the car. I tried to start it later and the battery was now dead even thought the battery is less than a year old. I decided to do some research online and noticed others having similar issues in regards to this and having an oil leak. This reminded me that when I had an oil change recently, I was told of an oil leak hit

11/01/2018 175,000 mi ODI #11144800.0

We purchased this car new. It has been to the dealer 5 times or more for the repair of an engine oil leak that saturates the alternator resulting in its failure. They have resealed the engine oil pan the first time. Second, third, forth, and fifth time they replaced the front engine valve cover gasket. The last time they followed the recommended procedure as outlined by Hyundai that was mandated by ntsb as a recall. However the oil leak still remains. Upon our last visit in november 2018 the Hyundai service shop determined that the oil leak is from the front engine cover (timing cover). They submitted a request to Hyundai corporate to make the repair under warranty. Corporate advised that the repair should have been made under the vehicles warranty period. Now that the vehicle is out of wa

11/01/2017 42,775 mi ODI #11042044.0

Traveling at highway speed, dash warning lights started flashing, engine shutdown, could not put car in park and battery dead. Recall 121 completed on 01/31/2015 at 33,586 mileage and valve gasket leaked oil on 10/29/2017 at 42,775 mileage ruining alternator. This is less than 36 months and only 9,189 on original recall 121 campaign repair.

10/23/2014 78,000 mi ODI #10649419.0

Vehicle driven on highway at 60 MPH and engine check sign came on, then car sign as antitheft sign appeared than tpc sign and navigation direction sign in mirror all kept blinking on and off. Vehicle started to slow down but speedometer stuck to 60 MPH. Vehicle dropped speed gradually and I was afraid that other vehicles coming behind at full speed may hit my vehicle if they are not aware of my vehicle slowing down. I had to pulled the vehicle in shoulder lane and started my emergency blinkers on. Blinkers were going on and off and warning bell were also going on and off. Damaged the battery of my vehicle. Contact Hyundai customer care center and they informed me that the recall campaign 121 does not have remedy to this recall. This is very unsafe and cause an accident, crash, fire or se

10/22/2015 51,000 mi ODI #10785337.0

Tl* the contact owns a 2011 Hyundai veracruz. While driving at approximately 50 MPH, all of the warning indicators on the instrument panel illuminated. The accelerator pedal was depressed, but the vehicle failed to accelerate above 30 MPH. The failure recurred twice. The vehicle was taken to a dealer where it was diagnosed that oil was leaking on the alternator and it needed to be replaced. The vehicle was repaired under NHTSA campaign number: 14v415000 (engine and engine cooling); however, the remedy failed to prevent the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,000.

body 3 complaints shown

6 total in this category · moderate · avg repair $1,500 · see body cluster analysis →
12/08/2011 4,000 mi ODI #10439060.0

Tl* the contact owns a 2011 Hyundai veracruz. The contact stated that the rear driver and passenger side doors would not open. The contact was able to open the rear passengers side door but noticed that the seal on the door was fractured. The vehicle was taken to the dealer for diagnostics where the technicians stated that the mechanism for the child lock of both rear doors would have to be replaced. The part was not available for repair and the vehicle was not repaired. The approximate failure mileage was 4,000.

11/19/2012 28,500 mi ODI #10485113.0

While opening driver's interior door handle, handle broke making it impossible to open the vehicle from the inside. The passenger door handle broke 3 months ago. The vehicles interior door handles keep breaking which makes an emergency exit from the vehicle extremely difficult. *tr

10/26/2018 65,000 mi ODI #11142956.0

Tl* the contact owns a 2011 Hyundai veracruz. While the contact was seated in the front passenger seat, the passenger door flew open when the driver made a left turn. The failure almost caused the contact to fall out of the vehicle. The contact stated that the door would not remain closed on its own and he had to hold the door closed. The vehicle was taken to napleton's west palm beach Hyundai (2301 okeechobee blvd, west palm beach, fl 33409) and the door was repaired; however, the failure recurred four times to all the doors except the rear driver's side door. The manufacturer was made aware of the failures. The vehicle was not diagnosed or repaired. The failure mileage was 65,000. *tt*jb

brakes 3 complaints shown

6 total in this category · severe · avg repair $450 · see brakes cluster analysis →
12/03/2024 ODI #11628593.0

The contact owns a 2011 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 23V651000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

11/27/2023 ODI #11557030.0

My system has not failed at this point. However, I am very concerned about the potential ABS brake potential fire hazard. I have always kept my vehicle in the garage. Now I have to expose it to weather conditions. I am parking outside away from structures as instructed in the recall. I constantly transport 2 grandchildren in car seats in my Hyundai Vera Cruz. It is very frightening to think my vehicle could possibly catch on fire while driving as well as ignite in my driveway. I just received my recall notice a few weeks ago even though the automakers were aware of it for months. I would like to file a complaint as well as push for an immediate remedy. The issue could potentially be life threatening! Thank you! [XXX] and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR

11/14/2013 Crash ODI #10552231.0

Already filed odi number 10447654; request status of investigation. There have other reported incidents. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

tires 1 complaint shown

3 total in this category · moderate · avg repair $150 · see tires cluster analysis →
12/28/2012 25,000 mi ODI #10490391.0

I purchase this vehicle in 2011, ever since the first month of ownership the TPMS light continuously goes on and off. I have had the vehicle in to the Hyundai service center numerous times, roughly once a month for over a year, for this very problem. Today, 12/28/12, my vehicle is back in the shop. I was called by the service manager and told that there was a bulletin they received regarding this light from Hyundai. They said that "any radio or magnetic wave interference" or "other electronic devices" can cause this light to come on. That there is no fix and I just need to have the car checked when it comes on to make sure there is nothing really wrong or ignore the light if I feel everything is alright. I find this "fix" very unsatisfactory. I put my children in this vehicle on a d

other 1 complaint shown

12/26/2015 90,000 mi ODI #10816254.0

Passenger side interior door latch snapped in two. The vehicle was stationary at the time of the breakage. Safety concern about the jagged edge of the broken plastic piece, as well as the concern over having to exit the vehicle in an emergency.

airbags 1 complaint shown

12/13/2018 231,000 mi Crash ODI #11161121.0

Neither front or side airbags deployed at a 45 MPH frontal and side collision.

powertrain 1 complaint shown

4 total in this category · severe · avg repair $2,500 · see powertrain cluster analysis →
11/25/2015 95,088 mi 2 injuries ODI #10807077.0

My vehicle was parked on the hill of our driveway with the emergency brake on as usual. The gear shift clearly came out of park and into reverse due to a malfunction based on the following events: while getting out of my vehicle like usual to get my kids out and in the house, my truck rolled back while I had my four year old in my hand and my two year old still in his car seat. I was 26 weeks pregnant, and my son and I both got hurt in the process. My husband is a mechanic and he thinks that the shift lever mesh should be able to withstand sticky substances from beverages due to its close proximity to the vehicle cup holder. 'this is a design flaw due to the fact that the shifter mesh which is designed to protect the operation of the shift lever from obstruction became bunched up and im

Showing 300 of 106 total complaints. The full federal record is available at nhtsa.gov/vehicle/2011/Hyundai/Veracruz#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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