Engine is making a loud noise on the front right side. Took it to my mechanic and he said is the timing chain and oil jet.
2011 INFINITI QX56 owner complaints
76 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
engine 8 complaints shown
Tl* the contact owns a 2011 Infiniti qx56. The contact heard an abnormal noise coming from the vehicle. The vehicle was taken to pearson Infiniti (11701 midlothian turnpike, midlothian, va 23113, 1-(804) 527-0300) where it was diagnosed that the timing chain needed to be replaced. The contact was informed that the dealer would check tsb number: 16-015 and voluntary service campaign: p6305 to determine the guidelines to repair the vehicle. The vehicle was at the dealer waiting to be serviced. The manufacturer was notified of the failure. The failure mileage was not available.
Tl* the contact owns a 2011 Infiniti qx56. When the vehicle was started, an unusual noise was heard from the engine and the check engine indicator illuminated. The vehicle was taken to nalley Infiniti marietta (404-994-4328, located at 2020 cobb pkwy se, marietta, ga 30060) where it was diagnosed that the timing belt needed to be replaced. The manufacturer was not made aware of the failure. The failure was not repaired. The VIN was not provided. The failure mileage was approximately 120,000.
Tl* the contact owns a 2011 Infiniti qx56. While operating the vehicle, a rattling noise was present coming from the engine compartment. The rattling noise became more prevalent after starting the engine. The vehicle was examined by an independent mechanic who indicated that the timing belt was faulty. The vehicle was not repaired. The manufacturer was notified, but no assistance was offered. The local dealer was not notified. The failure mileage was 90,000.
Tl* the contact owns a 2011 Infiniti qx56. While driving 60 to 65 MPH, the vehicle jerked and an abnormal noise was heard from the engine area. Also, the service engine indicator illuminated. The contact had to decelerate due to the noise. The contact drove the vehicle to an independent mechanic to be diagnosed, but no failure code was found initially. The mechanic reset the codes, test drove the vehicle, performed a second diagnostic test, and located failure codes for the timing chain, catalytic converter, and exhaust system. The manufacturer informed the contact that the vehicle was not included in the unknown manufacturer recall for the engine timing chain and catalytic failure. The vehicle was not taken to a dealer. The vehicle was not repaired. The approximate failure mileage was 200
Tl* the contact owns a 2011 Infiniti qx56. The contact heard an abnormal noise when the vehicle was being fueled and the check engine warning indicator illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 126,557.
Tl* the contact owns a 2011 Infiniti qx56. While driving various speeds, the check engine warning indicator illuminated continuously. The vehicle was taken to sewell Infiniti of fort worth (5135 bryant irvin rd, fort worth, tx 76132) where it was diagnosed that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 83,000.
"takata recall" only owner of 2011 qx56, always on time with proper maintance. After a recall on the timing chain 2 days after picking up vehicle the service engine light came on, I called the dealer they advised it was normal to give it a few days. After 3 days light ses light came off, then about 8 months later the service engine soon light was back, got it checked and it's the catalytic converter.
other 6 complaints shown
On a full tank of gas I am only able to get about 200 miles before empty. I recently filled up the gas tank and drove 25 miles and I have 3/4 of a tank of fuel left. I mainly drive in the city, but the recent 25 mile example was highway driving with cruise control on.
Service engine light on. Both catalytic converters needed replacing at 82,000
In june 2017, I had the vehicle into the dealership for the power train recall. In july 2017 (87k miles), I had a 420 bank 1 cat code, and replaced one catalytic converter. In december 2017 (94k miles), the 'check engine soon' light illuminated again, and the 430 code shows the other catalytic converter (bank 2) needs to be replaced. It seems the cats on these vehicles are terrible, and once one goes out, the other fails too. This is very expensive...about $2,000 each in my case. This seems too common based on the reviews I've read online now. I feel like Infiniti should cover the cost of replacing at least one of the cats, but I was denied assistance.
Fuel line failure: a fuel line fitting/clamp on back side of engine (drivers side) is streaming fuel at a rate of approximately 1/2 cup per minute. While bring my kids to school this morning, I noticed a strong smell of gasoline, so I checked underneath and saw gas steadily streaming from the car and forming a puddles,I am having the car towed to dealer's garage for repair later this week. The car has never been in an accident. The fuel line leak may be related Infiniti's recall: NHTSA id: 14v-683.
The service engine light came on and the vehicle was checked by Infiniti service. The right side catalytic converter failed. We repaired that (about 2 weeks ago). Today, the same service engine light came on and it is the left catalytic converter. The total amount spent to repair both of the catalytic converters will be over three thousand dollars. From speaking to the mechanic and researching online, it appears that the catalytic converters failing on this vehicle is a prevalent problem. This is a very expensive issue to fix and it seems like many people are experiencing this issue. Although there may not be a large number of people reporting this issue on this site, it appears that this is an issue that many people are experiencing based on the online forums I have read.
Fuel line failure: a fuel line fitting/clamp on back side of engine (drivers side) is streaming fuel at a rate of approximately 1/2 cup per minute. While starting my car this morning, I noticed a strong smell of gasoline, so I checked underneath and saw gas steadily streaming from the car and forming a 2 foot diameter puddle. I am having the car towed to dealer's garage for repair later this week. The car has approximately 25000 miles and has never been in an accident. The fuel line leak may be related Infiniti's recall: NHTSA id: 14v-683.
suspension 3 complaints shown
Tl* the contact owns a 2011 Infiniti qx56. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. The contact pulled over and inspected underneath the vehicle. The contact became aware that the rear lower control arm on the passenger's side was fractured in half. The driver's side rear control arm also showed evidence of a similar imminent failure. The vehicle was taken to an independnent mechanic where both control arms were scheduled to be replaced. The parts were on order from the manufacturer. Lia Infiniti (860 new loudon rd, latham, ny 12110, (518) 738-0800) was contacted and informed of the failure. The contact was informed that the VIN was not under recall. The manufacturer was made aware of the failure. The failure mileag
Timing chain started rattling @ 125,000 miles.. However, my VIN shows no recall for my car. Cats went bad, had to be replaced and now need to be replaced again. Yet no recall on my car. The battery constantly goes dead in the car. I bought a new infinity battery in the car the same thing happened. You can reproduce this problem by sitting in the car listening to the radio for 30 minutes. I was sitting in the car listening radio and the car battery went dead and the car shut off. This is a huge issue, the qx56 is a 8 cylinder car. It does not charge very easily. I have to carry a battery charger in my car. I have been stranded several times in the last year. I have taken the car to infinity and they claim nothing is wrong with the car. Since it is a big car the battery drain quickly.
The air suspensions of this SUV goes out. The white paint for my 2011 gx56 is peeling all over the vehicle. And needs to be painted asap. This vehicle is a luxury truck that's peeling bad.
powertrain 1 complaint shown
Problems with the timing belt chain on newer model Infiniti qx56. Problem of car making whistling noise appeared early after purchase and intermittently thereafter but became prominent in july 2011. Appears to be a recurring problem with this vehicle model. Dealer had to replace the entire engine on the vehicle to address the issue. However, we believe the underlying defect in the timing belt chain will continue to occur and that there is the potential the engine could fail and cause a major accident(s) and/or fatalit(ies). *tr
cruise control 1 complaint shown
Tl* the contact owns a 2011 Infiniti qx56. The contact stated while driving 40 MPH, the accelerator pedal was depressed however, the vehicle failed to respond and decelerated without warning. The vehicle was coasted to the shoulder of the roadway and turned off and restarted however, the failure persisted. The vehicle was towed to the residence. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.
airbags 1 complaint shown
Traveling at 1 MPH, my 2011 Infiniti qx56 bumped another vehicle. There was no damage to either vehicle, but my driver airbag deployed. Infiniti is refusing to look at the vehicle unless my insurance company asks them to. I feel this low speed deployment is from a defect in this week old vehicle, but cannot get help. I am concerned Infiniti is attempting to ignore the problem and brush it under the rug. *tr