I'M VERY UPSET AND ON THE VERGE OF TEARS! MY STEERING WHEEL SUDDENLY LOCKED ON ME! I ALMOST WRECKED! THIS HAS HAPPENED A FEW TIMES & I HAVE NO WARNING LIGHT ON MY DASHBOARD
2011 Mercury Mariner steering problems
moderate 19 complaints filed with NHTSA · avg repair $700
Complaints
19
Recalls
0
Crashes
0
Avg fix
$700
What owners are reporting 6 most recent
DRIVING AT 40 MPH CAR STALLS, PULL OVER, CAR STARTS UP ENGINE LITE ON, (SAT) TAKE TO DEALER ON MON (12/15/2014), EXPLAIN TO DEALER, THEY CALL 3 HOURS LATER TO SAY "PURGE VALVE NEEDS TO BE REPLACED"OK THIS SHOULD BE COVERED RIGHT? SHE SAYS NO! THE COST TO YOU WILL BE $320.33. I TOLD HER THIS IS PART OF THE EMISSIONS, IT HAS TO BE, SHE SAID NO ITS NOT! I PURCHASED THIS CAR FROM THIS DEALER 3 1/2 YE…
POWER STEERING ASSIST WILL GO OUT WITHOUT WARNING CAUSING THE CAR TO LOSE IT'S POWER STEERING AND MAY EVEN LOCK UP TOTALLY.THIS HAS HAPPENED REPEATEDLY SINCE JUNE OF 2017 AND HAS GOTTEN PROGRESSIVELY WORSE. WE HAD TO REPAIR IT IN DECEMBER OF 2017 AT A COST OF $1500.00.
TL* THE CONTACT OWNS A 2011 MERCURY MARINER. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING ABILITY BECAME VERY DIFFICULT. THE CONTACT DECREASED THE SPEED AND DROVE HOME. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
TL* THE CONTACT OWNS A 2011 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED INTERMITTENT POWER STEERING ASSIST FAILURE WITH AN UNKNOWN WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THERE WAS A RECALL ON THE VEHICLE FOR THE POWER STEERING ASSIST FAILURE. THE VEHICLE WAS THEN TAKEN TO BRIGHT BAY LINC…
I WAS DRIVING MY VEHICLE AT A LOW RATE OF SPEED ON A CITY STREET ON 10/16/15 AND AS I TURNED A CORNER, ABOUT TO PULL INTO A DRIVEWAY, THERE WAS A COMPLETE LOSS OF POWER STEERING ! THE VEHICLE WAS VERY DIFFICULT TO CONTROL AND IT TOOK ALL MY STRENGTH IN BOTH ARMS TO COMPLETE THE TURN AND PULL INTO THE DRIVEWAY SAFELY. THE VEHICLE WAS TOWED TO CREST FORD DEALERSHIP IN FLAT ROCK, MI AND THE DIAGNOSTI…
Common questions
How serious is the steering problem on the 2011 Mercury Mariner?
It's a documented issue but not catastrophic. 19 complaints have been filed. Repairs average $700 and most owners catch it before it causes a breakdown.
At what mileage does the steering typically fail?
Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.
What does it cost to fix?
Independent shops typically charge around $700 for steering repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to steering?
No active recalls currently cover steering issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Other problem areas on this vehicle
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Severity ratings are derived from reported crashes, fires, injuries, and fatalities.
Repair cost estimates are independent-shop national averages and may differ in your area.
Some links on this page are affiliate links.