This Technical Service Bulletin was sent to dealers informing them a shock absorber oil leak may result in replacement of absorbers unnecessarily when trace amounts of oil are noted to have adhered to the shock absorber.
full bulletin at NHTSA ↗2011 Mitsubishi Outlander suspension problems
severe 6 complaints filed with NHTSA · avg repair $900 · see suspension across all vehicles →
Complaints
6
Recalls
0
Avg fix
$900
1crash
What stands out
No new NHTSA suspension complaint has been filed on this vehicle in over 9 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering suspension on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This Technical Service Bulletin was sent to dealers informing them a shock absorber oil leak may result in replacement of absorbers unnecessarily when trace amounts of oil are noted to have adhered to the shock absorber.
full bulletin at NHTSA ↗This TSB was sent to dealers as an update to SR-20-003REV_1 issued in July 2020 and provides updates to the warranty information.
full bulletin at NHTSA ↗This Technical Information Notice was sent to dealerships to notify of a revised Safety Recall Bulletin SR-20-003REV_2 update regarding warranty information and entry of claims.
full bulletin at NHTSA ↗This Technical Information Notice was sent to dealers informing that a recall campaign was released on July 22, 2020 (SR-20-003) for the Crossmember Corrosion.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 1 most recent
Tl* the contact owns a 2011 Mitsubishi outlander. The contact received notification of NHTSA campaign number: 16v458000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts…
Had suspension trouble with your 2011 Mitsubishi Outlander?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the suspension problem on the 2011 Mitsubishi Outlander?
It's a meaningful issue. 6 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $900.
At what mileage does the suspension typically fail?
Based on the 6 complaints filed, suspension issues most often appear around 66,866 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $900 for suspension repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to suspension?
No active recalls currently cover suspension issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2011/Mitsubishi/Outlander.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.