Nissan North America, Inc
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
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critical 141 complaints filed with NHTSA · avg repair $1,100 · see airbags across all vehicles →
Of the 141 airbags complaints filed for the 2011 Nissan Versa, here's the actual mileage breakdown — failures cluster heaviest at 75,000-100,000 mi.
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
All 2 active airbags recalls on this vehicle are classified critical — based on documented crash, fire, or fatality outcomes in NHTSA's record.
Airbags accounts for 53% of every owner complaint on file for this vehicle — the dominant problem area across 9 categories tracked.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Buyer takeaway: The 2011 Nissan Versa has widespread Takata airbag recalls (campaigns 16V349000, 17V449000, 18V401000, 20V008000) with serious issues: replacement parts were unavailable for 6+ months, promised loaner vehicles often weren't provided, and some owners experienced non-deployment in real crashes or spontaneous deployment. Check repair status carefully before purchase and verify all recalled inflators have actually been replaced.
The 2011 Versa is tied up in multiple Takata airbag inflator recalls that dragged on with almost no parts for repair. Owners received notifications starting in 2016–2017 but were routinely told replacement inflators wouldn't arrive until "Spring 2018" or beyond—some waited 6+ months with no firm date. Dealers couldn't schedule repairs because the parts simply weren't on hand, leaving owners stuck driving vehicles they were warned might have dangerous inflators that could rupture and spray metal fragments.
When crashes did happen, some airbags failed to deploy at all. One owner's passenger-side airbag didn't deploy in a rear-end collision; that passenger died two months later from their injuries. In a rollover, no airbags deployed. One driver's airbag deployed spontaneously at low speed without any impact, exploded, and caused facial burns. Partial deployments also happened, leaving occupants unprotected.
Loaner vehicles promised in recall letters often weren't available—dealers said inventory was limited or reserved elsewhere, and corporate contradicted field staff. Some owners paid out of pocket for rentals or rides. After dealers finally did perform repairs, airbag warning lights sometimes stayed on, suggesting the fix didn't take. Owners complained about lack of notification, incomplete repairs (only one inflator replaced per visit), and the overall mess of being forced to drive unsafe vehicles for extended periods.
Same Nissan Versa airbags reports on nearby years: 2008 · 2009 · 2010 · 2012 · 2013
Recall repair parts unavailable for extended periods. Owners notified of recalls (campaigns 16V349000, 17V449000, 18V401000, 20V008000) but dealers could not schedule repairs because replacement airbag inflators were not in stock. Manufacturers repeatedly stated parts would become available in 'Spring 2018' or later, but availability remained uncertain. Many owners waited 6+ months with no firm repair dates, forcing continued use of vehicles with potentially dangerous inflators.
When: 2016–2018, reported during recall implementation period
Symptoms owners cite: Unable to schedule recall repair appointments; Dealer unable to provide parts for recall service; Repeated delays in parts availability; Vague timelines ('Spring 2018' without specific dates)
Codes mentioned: NHTSA 16V349000, NHTSA 17V449000, NHTSA 18V401000, NHTSA 20V008000
Repairs/costs cited: Recall parts never arrived or arrived months late; no alternative repair solutions offered by dealers.
Recalls/TSBs owners mention: Takata airbag recall campaigns; manufacturer stated parts would become available Spring 2018; Takata bankruptcy proceedings and restitution fund (with tight deadlines owners missed)
Airbag warning light remains on indefinitely after recall repair or appears without known cause. Some owners reported the light stayed on for months or years. In one case, the light remained illuminated even after Nissan dealer completed recall repair. In another, a sensor failure was diagnosed. Owners expressed concern that a lit warning light indicates the airbag may not deploy in a real crash.
When: Various, including 50,000–129,000 miles; some after recall repair completion
Symptoms owners cite: Airbag warning light illuminated at startup or continuously; Warning light remains on despite recall repair completion; Horn malfunction alongside airbag warning (in one case); Concern that deployment may not occur in crash
Codes mentioned: Airbag warning indicator, Clock spring sensor failure (in one case)
Repairs/costs cited: One dealer estimate: $450 for air bag sensor failure; another: $1,155 for defective clock spring and airbag sensor; manufacturer covered 60% of repair in one instance; in another, repair required horn service first.
Recalls/TSBs owners mention: Three airbag recalls and two TSBs for airbags, one TSB for electrical system (per one report); most manufacturers did not provide clear diagnostics before recall parts were available
Airbag(s) failed to deploy during real-world collisions. In multiple crashes—including rear-end impacts, rollover, head-on, and sideswipe collisions—front airbags either did not deploy or deployed only partially. One fatal case involved a passenger-side airbag that did not deploy; the passenger died two months after the crash from resulting injuries. Another owner reported a rear-end collision where both driver and passenger airbags failed to deploy; passengers suffered injuries and required medical attention. A third case involved a rollover where no airbags deployed; manufacturer stated airbags were not designed for rollover crashes.
When: Various crash events; mileage ranged from 33,000 to 172,000 miles
Symptoms owners cite: No airbag deployment during frontal collision; Partial airbag deployment during impact; No airbag deployment during rollover crash; Occupant injuries to head, neck, back, and compression fractures due to seatbelt alone
Codes mentioned: NHTSA 16V349000, NHTSA 17V449000
Repairs/costs cited: One vehicle went to salvage yard (total loss); seat replacement required in one case to correct airbag failure; most vehicles not inspected by dealer after failure.
Recalls/TSBs owners mention: No TSBs or acknowledgment of non-deployment issues; in rollover case, manufacturer stated airbags not designed for rollover deployment (no further action offered)
Front airbag deployed spontaneously without any collision or physical impact to the vehicle. In one case, a driver-side airbag deployed while vehicle was parked with driver seated and engine off. In another, an airbag deployed while vehicle was moving at low speed (20 mph in a parking lot) with no impact; the airbag also exploded, releasing powder that caused facial irritation and allergic reaction. A third case involved all passenger-side airbags deploying while vehicle was parked in park with only the driver present.
When: Varied; one at 172,000 miles, one at 53,000 miles, one during slow parking-lot maneuver
Symptoms owners cite: Unexpected airbag deployment without crash or impact; Airbag explodes during deployment; Powder released from airbag causing facial irritation and allergic reaction; Occupant minor injuries (right eye, neck, face irritation); Deployed airbag(s) visible and inoperable after event
Codes mentioned: Driver frontal airbag inflator (per recall notice), Potential Takata inflator defect
Repairs/costs cited: No independent repair performed in some cases; recall repair completed post-incident in one (2018); owner sustained minor injuries and attended urgent care.
Recalls/TSBs owners mention: Recall notice received in 2018 for 'Driver Frontal Air Bag Inflator'; manufacturer not notified in at least one case before NHTSA complaint
Dealers and manufacturer failed to provide promised or adequate loaner vehicles during extended recall waits. Recall letters stated loaner vehicles would be available free, but when owners called dealerships, they were told no loaner vehicles were in stock or reserved for other purposes. Some dealers offered loaners but with conditions (monthly renewals, deposits, or only after extended waits). Corporate Nissan and dealers contradicted each other: corporate offered loaner as a solution, but dealers said it was not feasible. One owner was forced to rent a car or get rides to transport a special-needs child to school, cutting family food budget. Another had to pay $50 deposit and increase insurance $130/month for a rental car.
When: 2017–2018 during recall implementation
Symptoms owners cite: No loaner vehicle available at dealership despite recall letter promise; Dealers claim limited loaner inventory reserved for other purposes; Corporate and dealer contradicting statements on loaner availability; Long wait times (weeks to months) to receive loaner; Owner forced to rent private vehicle or use rideshare; Financial hardship from rental car costs
Repairs/costs cited: Owner rental car costs cited: $50 deposit on loaner; $130/month insurance increase for rental; unspecified rental costs for special-needs child transportation.
Recalls/TSBs owners mention: Recall letters promised free loaner vehicles and towing; manufacturer offered loaner as solution when contacted; but loaner program not consistently administered by dealers; one dealer provided free loaner for two months during repair wait
Seatbelts failed to properly restrain occupants during a collision. During a rear-end impact, seatbelts did not retract properly and did not adequately restrain the driver or passengers. Driver had to lock arms to avoid hitting steering wheel. A child in booster seat experienced whiplash forward and backward, nearly hitting the seat behind. Front passenger struck glove compartment area, sustaining a deep gash requiring sutures. Airbags, which had been recalled, were not deployed. Seatbelts only began to restrain when brakes were slammed.
When: Collision event; vehicle had prior recall repairs completed in 2017
Symptoms owners cite: Seatbelts failed to retrain occupants during rear-end collision; Seatbelts did not retract unless brakes were slammed; Occupants thrown forward in impact; Driver locked arms to prevent steering wheel impact; Child in booster seat whiplashed forward and backward; Front passenger struck dash, sustained laceration
Repairs/costs cited: Vehicle not repaired after incident; occupants sustained injuries requiring medical evaluation (sutures for passenger).
Recalls/TSBs owners mention: No mention of manufacturer response; vehicle never diagnosed or repaired for seatbelt or airbag issues after crash
Recall repair performed by dealer did not resolve the airbag warning light or underlying issue. After dealer completed airbag recall repair (replacing inflator), the airbag warning indicator remained illuminated. Independent collision center also could not resolve the warning light after completing its repair. One case noted driver-side airbag had only partially deployed during the crash, requiring seat replacement to correct.
When: Immediately after recall repair completion or during collision event
Symptoms owners cite: Airbag warning light illuminated after recall repair; Partial airbag deployment during crash; Airbag warning light remains on despite parts replacement; Dealer unable to diagnose or resolve warning after repair
Codes mentioned: NHTSA 17V449000
Repairs/costs cited: Seat replacement required in one case; dealer requested additional diagnostic time (1+ days) with no guarantee of resolution; one owner reported ongoing illumination months after repair.
Recalls/TSBs owners mention: Manufacturer contacted for follow-up diagnostics; case opened but no clear resolution timeline provided
Owners not notified of airbag recalls despite Nissan having their contact information and vehicle VINs. Some owners learned of recalls through social media or financial news articles rather than from Nissan directly. Used-car buyers in particular reported no notification because they assumed the previous owner should have notified them. One owner stated Nissan keeps records of VINs and vehicle ownership and should have notified them.
When: 2016–2017; notification gaps of months to over a year after recall announcement
Symptoms owners cite: No written recall notice received by registered owner; Owner learns of recall from third-party sources (news, social media); Delayed notification for used-car purchasers; Missing intermediate and interim recall notices
Codes mentioned: NHTSA 16V349000, NHTSA 17V449000
Repairs/costs cited: No repair performed until owner initiated contact with dealership after learning of recall independently.
Recalls/TSBs owners mention: Takata recall campaigns issued; notification system failed to reach some owners; one owner noted Takata bankruptcy delayed restitution fund claim forms being available
Dealer completed recall repair for one airbag (e.g., driver-side or passenger-side) but did not replace the other recalled inflator in the same visit or appointment. In one case, dealer replaced only the passenger-side inflator, leaving the driver-side inflator unrepaired. Owner was told driver-side would not be available until beginning of the year but later learned it was still unavailable months after that date. Owner had to return multiple times to complete the recall.
When: During 2018 recall repair period
Symptoms owners cite: Dealer replaced only one airbag inflator per visit; Second inflator not addressed during same service; Owner had to return to dealer multiple times for full recall completion; Scheduling difficulty (online system allowed only 2–4 days advance booking)
Codes mentioned: NHTSA 16V349000, NHTSA 17V449000
Repairs/costs cited: Passenger-side inflator replaced; driver-side delayed; both parts eventually replaced but over extended timeframe with multiple trips to dealer.
Recalls/TSBs owners mention: No alternative parts offered (e.g., non-Takata steering wheel); only solution was to wait for Takata replacement parts
Synthesized from 141 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
Notification of recall 11/2017
I took my car in to Nissan for recall they suposeively fixed the airbag problem . Since then I has a small fender bender. Airbag did not pop open. Last week the car was in an accident. The front was severly danmaged and still airbag did not pop out. I dont think it ever got fixed!!!! My son could have died.who is responsible for this. I'm I complaining to the correct place???
This is in regard to the takada recall. (faulty air bags)
Recall opt in
Tl* takata recall. The contact owns a 2011 Nissan versa. The contact received notification of NHTSA campaign number: 16v349000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2011 Nissan versa. The contact received notification of NHTSA campaign number: 17v449000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called downey Nissan (7321 firestone blvd, downey, ca 90241, phone: (888) 483-6228) and was informed…
Takata recall
Tl* the contact owns a 2011 Nissan versa. The contact received a recall notification for the air bags. The dealer stated that the parts for the repair were unavailable. The NHTSA campaign number was unknown. The contact had not experienced a failure.
Takata recall we received a recall notice for the takata airbags. The notice states that the problem with the airbags could cause injury or death. But the parts are not available for replacement until spring 2018! This is completely unacceptable.
Tl* takata recall. The contact owns a 2011 Nissan versa. The contact received notification of NHTSA campaign number: 17v449000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called dennis dillon Nissan at (208) 388-4400 (8727 w fairview ave, boise, id 83704) where it…
It's a serious issue. 141 complaints have been filed, including 10 reports involving a crash and 1 fatality(ies). We've classified it as critical based on NHTSA's reported outcomes.
Across the 41 complaints that reported odometer mileage, most airbags failures cluster between 57,000 and 119,000 miles, with the median around 75,000. A quarter of owners report trouble before 57,000; a quarter make it past 119,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Yes — 2 active recall(s) cover airbags issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.