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ProblemsByVin Index / 2011-TOYOTA-AVALON / COMPLAINTS
Full complaint record · NHTSA

2011 Toyota Avalon owner complaints

106 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

steering 6 complaints shown

31 total in this category · moderate · avg repair $700 · see steering cluster analysis →
12/07/2015 46,000 mi ODI #10808741.0

Steering wheel collapses without warning while driving. Told the part would be $800. Only 49000 miles on the car

11/11/2019 73,000 mi ODI #11279406.0

The tilt/telescopic lever on the left side of the steering column stays in place via some type of friction tension. It regularly disengages by itself and allows the steering column/steering wheel to fall down or suddenly move inward. This can occur when the vehicle is in motion at both highway and slow speeds. It is dangerous as it can make it difficult to hang onto the steering wheel. A simple google search of this issue shows literally hundreds of complaints about this problem. It has happened to me perhaps more than 50 times since I've owned the vehicle.

11/10/2011 ODI #10435220.0

Tl* the contact owns a 2011 Toyota avalon. The contact stated that the steering wheel would exhibit an abnormal cracking sound when attempting a turn or first starting the vehicle. The vehicle was taken to the dealer who diagnosed that there was a problem in the steering column but they did not know how to remedy the failure. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The failure mileage was 125 and the current mileage was 10,325. Updated 11/25/11 *bf updated 11/30/11

11/06/2020 85,000 mi ODI #11373521.0

I was using the lever to push the seat away from the steering wheel when one side stopped moving, causing the other side to derail. I took the car to jim hudson Toyota immediately, and the technician was able to get seat back on track. However, he wasn't able to get the side moving, and stated the entire seat rail would have to be replaced. Furthermore, I was told I have a leak in the rod and pinion system because the inner seal needs to be replaced. Although, I service my vehicle regularly with fred anderson Toyota, and nothing has ever been said about this.

10/20/2015 72,000 mi ODI #10783842.0

Car is less than 5 years old. It has an adjustable (in and out) steering wheel column. Upon accepting the car, this was set and had not been changed with myself being the only driver. Twice (once in 2nd yr, once in 4th yr) when turning in an intersection, the steering wheel collapsed. I was able to complete the turn, and then readjust the column and lock it. In this 5th year I took the car in for a safety recall on the audio system, and at the same time asked that a warranty enhancement be done on securing the telescopic adjustment lever - thinking this would correct the problem. However, I was told the telescopic adjustment was for the steering column going up and down (not in and out), and though my car did not need this correction, it was done. I was further told that the collapsi

10/10/2012 ODI #10480283.0

2011 Toyota avalon. Consumer states problem with parking brake and steering wheel *tgw the consumer stated the parking brake did not hold on a 6% grade with the transmission in neutral. The dealer adjusted it to specification, but the brake still did not hold. The steering wheel telescope clamp level vibrated loose, allowing the steering wheel to telescope without warning. The dealer indicated the malfunction was somewhat common, but Toyota had not issued a repair bulletin.

electrical 5 complaints shown

23 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/17/2010 1,300 mi Crash ODI #10371008.0

Tl*the contact owns a 2011 Lexus rx350 (na). The contact stated that when the rear door was opened, the chime did not indicate that door was open while the contact was reversing out of the garage; the vehicle door crashed into the garage door and was damaged. The dealer stated that the vehicle was not equipped with a warning chime. The contact called the manufacturer who stated that someone from the design department would contact him. The vehicle had not been repaired. The current and failure mileages were approximately 1,300.

11/12/2016 38,800 mi ODI #10925579.0

Key fob will not open all doors. Inside master window assemby will not open all doors. Master assembly replaced by Toyota 5/28/15 at 25,941 miles. Problem has returned on or about 10/24/16 at 38,000+miles. Problem is now intermittent and the dealer could not duplicate.

11/10/2020 ODI #11373915.0

Headlights flickering constantly and at times one or both will go completely off. Will have to manually turn off and then turn on again. Both will shine steady for about 2 minutes and then began to flicker again. This happens when parked or when in motion. This only applies to when the lights are on low beam. (this has been happening for a few months).

11/02/2014 45,000 mi ODI #10651947.0

Occasionally, the vehicle will not lock when I use the fob or use the drivers manual locking switch on the door. This is happening when I exit the vehicle. I hit the fob lock button and the car beeps once, but the front drivers door does not lock, and the door lock does not move to a locking position, it stays in the unlocked position. When I hit the lock button on the fob, the car beeps 8 times and still does not lock. In order to lock the car, I have to enter the front passenger door and manually lock the front drivers door. The problem occurs about once per week. It started about a year ago. *tr

10/13/2015 ODI #10781768.0

Tl* the contact owns a 2011 Toyota avalon. The contact received notification of NHTSA campaign number: 15v047000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

visibility 3 complaints shown

14 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
12/07/2018 89,000 mi ODI #11156879.0

The rear sunshade is stuck in the upright position without being activated and does not go down when the car in put in reverse. This is a very dangerous and potentially fatal situation at night when visibility is poor. There are a plethora of complaints about the sunshade on the internet. When I asked the dealership how much it would cost to repair, they only replace the device for $1000, and the defective sunshade even after replacement could repeat the hazardous situation. Toyota should replace the defective, hazardous part at no cost. It is a threat to safety for all passengers. The defect occurred randomly without provocation upon startup with the car parked. A grinding noise was heard, then the shade went up - unresponsive to the activating/deactivation control button. I had to

12/06/2021 ODI #11442918.0

Failure of the Sun shade in the rear causes a problem with visability. Stays stuck in up or down position. Creates a loud distracting grinding noise when in operation and highly reduces visibility through the rear window. Particularly when it is stuck in the half way position.

11/14/2011 ODI #10435458.0

I have a 2011 Toyota avalon limited with a power rear sunscreen. The control buttons for the sunscreen are positioned adjacent to the trunk release switch on the dashboard located near the left knee of the driver which is hidden by the steering column. While driving I inadvertently pushed the trunk release button instead of the sunscreen button and the trunk popped open. I would think that the trunk release button should either be away from the power sunscreen switch or non operational while driving. *tr

brakes 2 complaints shown

4 total in this category · moderate · avg repair $450 · see brakes cluster analysis →
11/07/2012 27,000 mi ODI #10483569.0

Tl* the contact owns a 2011 Toyota avalon. The contact stated that there was grinding noise coming from the rear of the vehicle. The contact stated that the brake pedal seemed to go down closer to the floor when braking. The vehicle was taken to three different dealers and was told nothing was wrong with the brakes. Each dealer mentioned that there was posibility that the brakes produce noise whenever they were engaged. The contact stated that the vehicle had a longer stopping distance then before. The failure mileage was unknown and the current mileage was 27,000.

10/30/2010 ODI #10363372.0

Foot firmly on brake, shifting to reverse. Engine roared to life and vehicle thrust backward. Followed by four other episodes of sudden acceleration while foot on brake. The last of these resulted in light rear-end collision. No visible damage to struck pickup. Front grill of avalon visibly crushed. These five incidents occurred over a period of about nine days. I have refused to drive it since.

other 1 complaint shown

12/14/2020 ODI #11383733.0

2011 Toyota avalon. Consumer writes in regards to defective key fob and door locks. *ld the consumer stated the door locks failed intermittently. The key fob at times would only unlock the driver's door. All other doors had to be unlocked manually. More recently, the key fob does not work at all as well as the lock switches. The dealer advised the vehicle needed a new ECM. *js

engine 1 complaint shown

3 total in this category · severe · avg repair $3,100 · see engine cluster analysis →
12/13/2021 ODI #11443659.0

The engine has quit while in traffic several times and the check engine light and the skid control lights are the only lights lit on the dashboard. Once the car comes to rest and one waits 3 to 5 minutes, the car will restart. We have taken the car to the dealer twice, ( each time the had it for nearly a week) and they could not find the problem. This is a very serious problem because the engine stops without notice causing loss of power steering and total loss of control. The lights for check engine and skid control are sometimes on when this happens, but not always; and the fact that these lights are lit does not predict this event happening.I think there might be a sensor in the engine that is faulty.

seatbelts 1 complaint shown

12/03/2024 121,578 mi ODI #11628627.0

The contact owns a 2011 Toyota Avalon. The contact stated that while the vehicle was parked, the front passenger's side seat belt failed to function as intended. The contact stated that the front passenger's side seat belt latch failed to unlock. The contact stated that his wife was stuck in the seat for five minutes doe to the failure. The contact attempted several times before the seat belt unlatched. Additionally, the contact stated that the seat belt became inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled to be repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 121,578.

body 1 complaint shown

11/26/2019 ODI #11282554.0

My paint is peeling off my car already had one area fixed on it & now more is peeling on the roof. This is ridiculous I'm still paying on this car & this looks hideous 🤬 Toyota needs to do some recalls sooner then later.

Showing 300 of 106 total complaints. The full federal record is available at nhtsa.gov/vehicle/2011/Toyota/Avalon#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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