This Preliminary Information communication provides information to the technician about vehicles that have a grind growl noise on the 1-2 shift that can be felt in the clutch pedal and brake pedal if applied during a 1-2 shift under light or normal acceleration. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
full bulletin at NHTSA ↗2012 Buick Verano cruise control problems
severe Owners of the 2012 Buick Verano have filed 4 NHTSA complaints about the cruise control at roughly $600 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See cruise control across all vehicles →
Complaints
4
Recalls
0
Avg fix
$600
1crash
When does it fail?
Of the 4 cruise control complaints filed for the 2012 Buick Verano, here's the actual mileage breakdown — failures cluster heaviest at 0-25,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
No new NHTSA cruise control complaint has been filed on this vehicle in over 13 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering cruise control on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 2 most recent
While driving at 65 MPH in the right lane of a 4-lane divided highway, my engine quit, and all gauges went dark. I had steering, brakes, turn signal and hazard lights, and telephone. I was losing speed, and was unable to accelerate. However, I was able to coast to the shoulder of the highway. I was not able to restart the car. I put on the hazard lights and used my cell phone to call the…
I was pulling into a parking spot and started hitting the brakes the car accelerated by itself and hit a pole. No my foot was no where near accelerator. This is the second time I have had this happen thank good the first time I didn't hit anything. I have done research online and I am not the only one this has happen to. I bought this car with 44,000 mile on it an it has been in the shop more…
Had cruise control trouble with your 2012 Buick Verano?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the cruise control problem on the 2012 Buick Verano?
It's a meaningful issue. 4 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $600.
At what mileage does the cruise control typically fail?
Based on the 4 complaints filed, cruise control issues most often appear around 28,500 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $600 for cruise control repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to cruise control?
No active recalls currently cover cruise control issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2012/Buick/Verano.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.