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ProblemsByVin Index / 2012-HYUNDAI-AZERA / COMPLAINTS
Full complaint record · NHTSA

2012 Hyundai Azera owner complaints

74 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

steering 7 complaints shown

38 total in this category · moderate · avg repair $700 · see steering cluster analysis →
12/16/2021 ODI #11443967.0

The steering on this vehicle started to have some play in it, including some intense vibrating as I drove down the road. My analysis is that the coupler within the steering motor is made of a flimsy material that breaks down relatively easily. This issue has obviously become clear to Hyundai, as they have created an updated version of the coupler. However, the issue is serious enough that there are many people who have shared about it on forums/YouTube/etc., and is a legitimate danger to drivers, as complete failure of the part could result in failed steering while driving.

12/06/2012 ODI #10488264.0

2012 Hyundai azera. Consumer writes in regards to the vehicle pulling to the right while driving. *tgw the consumer stated the vehicle would also pull to the right, while in cruise control mode. Also, the steering wheel was not centered, it was tilted to the left, as there was also a slight pull to the left.

11/24/2018 30,500 mi ODI #11153453.0

The steering is making clicking sound when moving the steering wheel slightly to the left and to the right. Based on internet research, the problem appears to be relating to the steering motor coupling issue. The noise occurs rather or not the vehicle is moving or still. The engineer must be running. There's been safety recalls for the exact issue on other Hyundai models with the same parts number, so NHTSA, why hasn't NHTSA issue, or cause to be issue, a safety recall on the azera? What's it going to take, injuries and/or deaths? How many? The problem is getting worse. The car has less than 31,000 miles.

11/17/2020 78,000 mi ODI #11375122.0

Clicking in steering wheel moving left and right. As it progressed a clunking/rattling noise would occur on pot holes or cracks in pavement. Noise occurs at any posted speeds

11/15/2020 66,000 mi ODI #11374748.0

Steering wheel clicking and rattles when going over bumps while in motion. Clicking happens when stationary.

11/11/2019 45,000 mi ODI #11279389.0

Owner and inspection mechanic noticed and observed steering wheel clunking and banging from left to right. Known problem with similar models and use the same part that is defective! 2012 Hyundai azera steering coupler is faulty and needed replaced per Hyundai dealer and would cost us $282.00 plus tax. They would not cover the part which is around $10.00 but want a lot of money for labor. Thankfully we had an extended warranty but we still should have not had to pay for a faulty part. Its happening to many other Hyundai models that use the same part. Car was dangerous to drive feeling the banging while driving and at a stop. Had car repaired and..wow no more banging..vibrations.

10/30/2019 80,000 mi ODI #11277180.0

The steering on my car is making clicking clanking noises, the same symptoms that other azera owners are reporting a defective steering coupler.

engine 5 complaints shown

9 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/29/2019 121,000 mi ODI #11291840.0

Knocking noise when starting up the car then suddenly losing power while driving. Then suddenly a engine knocking noise while driving. Then engine locking up.

12/27/2024 140,000 mi ODI #11632593.0

The contact owns a 2012 Hyundai Azera. The contact stated while driving at approximately 35 MPH the vehicle was losing forward momentum. The contact stated that the vehicle stalled. The contact was able to coast to the side of the road. The low oil warning was illuminated. The contact had to leave the vehicle at the side of the road. The vehicle was not taken to a dealer or an independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The contact stated that before the failure, the vehicle was consuming oil at a rate requiring her to add one quart of oil weekly. The contact stated there was no evidence of a leak from the oil pan. The contact was also hearing an abnormal ticking noise coming from the engine compartment before the

12/27/2023 ODI #11562123.0

Mechanic found metal in engine oil. Stated that the engine appeared to be "deteriorating" as the metal was not a contaminant, but instead he determined it to be from the engine itself.

12/26/2021 ODI #11444976.0

The engine failed in this vehicle as I was driving down the road. It immediately started knocking violently without warning. I was left stranded with my 4 children and had to pay for towing. The problem still persists upon starting. The vehicle had been inspected numerous times prior to incident due to a ticking noise upon cranking and I was informed by dealer that this is normal. Upon incident there was no warning lights or inclination that this was going to happen. I have since been told by multiple mechanics that the crank rod is faulty in this 3.3L Hyundai engine and that in order to replace it you must buy a refurbished engine with an aftermarket part due to the faulty manufacturer part.

12/08/2022 91,000 mi ODI #11496578.0

The contact owns a 2012 Hyundai Azera. The contact stated that while starting the vehicle, the vehicle made abnormal noises. The vehicle was taken to the dealer, where it was diagnosed with a lifter noise on cold startup. The vehicle was then taken to Dick's Hillsboro Hyundai (2871 SE Tualatin Valley Hwy, Hillsboro, OR 97123) however, the vehicle was not diagnosed nor repaired. Dick's Hillsboro Hyundai informed the contact that authorization from the manufacturer was needed before servicing the vehicle. The manufacturer was made aware of the failure and informed the contact that the noises coming from the vehicle were normal. The failure mileage was approximately 91,000.

brakes 4 complaints shown

12 total in this category · moderate · avg repair $450 · see brakes cluster analysis →
12/18/2023 ODI #11560699.0

The contact owns a 2012 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available

12/14/2023 ODI #11560130.0

The contact owns a 2012 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer wat made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

12/07/2023 ODI #11558993.0

The contact owns a 2012 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

12/05/2023 ODI #11558629.0

The contact owns a 2012 Hyundai Azera. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

airbags 2 complaints shown

7 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
11/09/2018 62,000 mi Crash ODI #11150414.0

My wife ran of the highway at about 50mph traveled a short distance in the ditch and struck the side of a driveway where it joined the road, flew over the driveway landing on the other side causing a compression fracture of 2 vertebrae and although the azera was a total loss with the front suspension pushed back 8" and the roof buckled, none of the airbags were inflated. I can help but think that her injuries would have been less if these had worked. The accident took place at hwyff and county road 170 joplin mo.

11/03/2019 30,000 mi ODI #11277800.0

I purchased a 2012 hyuandai azera in july 2012, the car has only 30,000 miles the vehicle has been garage kept and well maintained. Two week ago I noticed the dash was splitting around the area where the air bag is located (passenger side). Took the car to route 60 Hyundai, service manager sad they wouldn't cover under extended warranty, however it would cost $2,600.00 to repair, the part is $1,600.00 labor is $1,000.00. I don't have that kind of money. This defect was a problem in the 2008 model of azera, it is a design flaw and should be covered. What if this airbag deploys while I'm driving? There is a reason this area is weak and splitting around the airbag poor design or workmanship.....

other 1 complaint shown

12/27/2023 ODI #11562118.0

Vehicle Recall issued. No remedy is being provided within a reasonable time.

tires 1 complaint shown

11/20/2012 Crash ODI #10485319.0

Tl* the contact owns a 2012 Hyundai azera equipped with hankook tires optima h426, size p245-40r19. The contact stated that four tires failed on two different occasions, the first failure occurred when the contact crashed into a curb while driving 20 MPH. The second failure occurred as the contact traveled over a pot hole while driving 20 MPH. Both the front and rear driver side tires blew. The manufacturer was made aware of the failure. The tire mileage was not available. The vehicle mileage was approximately 50.

Showing 300 of 74 total complaints. The full federal record is available at nhtsa.gov/vehicle/2012/Hyundai/Azera#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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