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ProblemsByVin Index / 2012-HYUNDAI-SANTA-FE / COMPLAINTS
Full complaint record · NHTSA

2012 Hyundai Santa Fe owner complaints

351 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

engine 11 complaints shown

181 total in this category · severe · avg repair $3,100 · see engine cluster analysis →
12/30/2020 138,110 mi ODI #11385608.0

My 2012 Hyundai santa fe I was driving home on the freeway, all of a sudden the oil light went on. So I immediately changed lanes to get off the freeway. I thought I need to get oil, than the engine light came on! I realized that I was losing power so got to the side of the road out of harms way. I tried to turn on the engine. There was nothing. I got towed to a auto repair shop. And left the car over night. It was so late to look at car. In the morning I called two different Hyundai dealerships to get help on perhaps an engine recall. At both places the forward me to someone to help me, but both location hung up on me. So I paid a $500 fee to the repair shop to look at my car. They had to remove the engine and finally said it would need a rebuilt engine and labor at a cost of $6000.

12/28/2021 ODI #11445312.0

We were told by a mechanic that the engine needs to be replaced because the rod bearings wore out and are now inside the engine. This is similar to a current recall by Hyundai except our VIN is not included. Hyundai is unwilling to help us and the cost of an engine is more than the car. The car is not driveable and could have cause serious injury if the engine had blown up. It is currently being stored and is available to inspect. The check engine light came on initially which is when we brought it to the mechanic.

12/22/2020 82,000 mi ODI #11384566.0

I was driving my vehicle on the highway at 60mph. I was on a slight incline and proceeded to pass the vehicle in front of me. Upon arriving to the upcoming town I noticed a distinct loud knock in the engine compartment and loss of power, I immediately pulled in to a service station. The mechanic informed me that is sounded like a connecting rod and driving it any further would not be recommended. I was quite a distance from home and so with a tow service and rental car I paid almost $700.00 to get home with the vehicle.

12/18/2017 100,000 mi ODI #11055307.0

Vehicle began producing a loud knocking sound while accelerating. Mechanic advised that connecting rod bearing was damaged. Vehicle had approximately 100,000 miles and had received regular oil changes. Mechanic recommended replacing engine.

12/16/2020 83,000 mi ODI #11383786.0

Tl* the contact owns a 2012 Hyundai santa fe. The contact stated that while driving on a highway and she heard a rattling sound at 60 MPH. The entire dashboard lights illuminated and the engine seized. The contact was able brake the vehicle and cruise over to the shoulder off the highway. The contact had the vehicle towed to an independent mechanic. The mechanic found the engine to be internally damaged causing a slow to no crank. The serpentine belt was removed and the mechanic attempted to rotate the crank by hand but got the same result. The mechanic recommended that the engine be replaced. The dealer autonation Hyundai 104 (759 west 104th avenue, northglenn, co 80234, (303) 578-6114) was called and attempted to schedule an appointment to have the vehicle diagnosed. The manufacturer wa

12/12/2021 ODI #11443510.0

I have a 2012 Hyundai Santa fe the engine started making knocking sounds and had loss of power. Did some research on the safety recall for the engine and found it on there site. Vehicle was taken to local Hyundai dealer like there site stated for inspection on 10/15/21. Dealership then called 3 hours later and said it was not covered and found noise coming from lower engine crank as stated on the receipt. I then filed a case file with Hyundai #18907069 and phone number 8334628722 ext 65091. After numerous calls and leaving messages I never once spoke to my Case manager. She said in a email that salvage title voids warranty, I sent evidence Hyundai calling it a safety recall witch is still covered. I received the email on November 24 haven't heard a thing since. There site said the engine c

12/11/2018 115,000 mi ODI #11160738.0

Motor started knocking while driving, took to shop and was told motor is no good. Needs to be replaced. Cost 6100.00

12/09/2020 112,000 mi ODI #11378624.0

Tl* the contact owns a 2012 Hyundai santa fe. The contact stated that while driving on the highway at 70 MPH the engine suddenly lost power. The contact was able coast the vehicle to the shoulder of the highway. The contact attempted to restart the vehicle but the engine did not respond. The vehicle was towed to the dealer danbury Hyundai 102 federal road, danbury, ct 06810 (203) 825-5940. They initially tried to turn the crank shaft and then informed the contact that the engine had a major failure. They also said that they would have to get authorization from the manufacturer to pay partially for the repairs. The vehicle had a recall NHTSA number 20v746000 (engine) and. The contact called the manufacturer and they stated that they would look at the issue but made no promises on helping wi

12/07/2020 ODI #11378275.0

Tl* the contact owns a 2012 Hyundai santa fe. The contact stated while driving 50 MPH, there was an abnormal sound and the vehicle hesitated to accelerate above 35 MPH. There was no warning light illuminated. The contact pulled over to the side of the roadway, turned of the vehicle, and had the vehicle towed to the residence. An independent mechanic was contacted and arrived at the residence to inspect the vehicle. The contact was informed that there was an internal failure within the engine. There were no leaks found by the mechanic. Sterling mccall Hyundai (10505 southwest freeway, houston, tx 77074, (713) 981-4400) was contacted. The contact was informed that the VIN was not under recall. The vehicle has not been diagnosed. The contact felt unsafe driving the vehicle. The contact refere

12/05/2020 135,000 mi ODI #11377986.0

The engine stalls while driving on the free way and the check engine light comes on. Just like the one that's being recalled.

12/04/2021 ODI #11442695.0

On Aug. 9 2021 I took my vehicle into the dealer in Phoenix, Az. for recalls that were given to me from emissions testing. One recall was for engine knocking and premature wear of piston rods/bearings. The software update was done so the vehicle could warn me of engine failure. On or about Dec 1st 2021 my vehicle was making noise under the hood and slowing in power to safety mode. It stalled at a major intersection near my home and I slowly made it back to safety. The software that was installed failed to warn me in time to not cause engine damage. The are metal shavings in the engine oil and it will not run. If it does you can hear knocking very loudly. This recall was supposed to have the engine replaced by the dealer and no such repair was done. The dealer on Aug 9 only notified me of a

cruise control 3 complaints shown

27 total in this category · severe · avg repair $600 · see cruise control cluster analysis →
12/31/2012 6,000 mi ODI #10490552.0

I was at a major interstate interchange, over 6 hours from home when I heard a slight noise and the check engine light came on. The car decelerated, but I was able to pull over to the side of the road. As I put the car in park, I heard the engine suddenly revving, as if I were pressing on the accelerator. Car was towed to the closest Hyundai dealership, where it sat for a week, waiting for repairs because (I was told) the part could not be located anywhere in the u.s. On monday morning, I called the service department to inquire about my car and I was told it would be fixed by tuesday afternoon at the latest. On tuesday, I called to check on the status of my car and was told that they expected the part to be in on the next truck. This scenario was repeated twice more. At the end of the 3rd

12/27/2012 13,366 mi ODI #10490213.0

While driving my 2012 Hyundai santa fe (mileage approx. 13366) on the highway in fairly heavy traffic at around 70 MPH and applying pressure to the accelerator, suddenly the vehicle failed to accelerate. I heard a little "blip" noise and felt a very slight jerk, kind of like a sudden gear change or something like that, then the car suddenly started decelerating. I barely missed getting rear-ended by another vehicle and managed to coast across two lanes of traffic to the shoulder of the road without getting hit. I stopped the car and turned it off and called the Hyundai dealership and asked them what I should do. I told them the engine malfunction light was on. They indicated that they had never heard of a vehicle doing this before. They said if the malfunction light wasn't blinking, th

12/19/2013 14,095 mi ODI #10556649.0

Vehicle picked up after inspection at dealer and driven approx. 1 mile when vehicle experienced sudden loss of power. Took back to dealer, miller Hyundai, and they advised nothing wrong. Then on 11/11/13 same thing occurred. Miller Hyundai advised they completed an ECM upgrade. Left dealer lot and drove approx. 1/2 mile and same thing occurred. Miller Hyundai then replace the throttle body on 11/14/13. On 12/19/13 the same thing occurred, sudden lost of power. This is the 4th time in 8 months that this has occurred. *tr

electrical 2 complaints shown

35 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/19/2018 80,000 mi ODI #11162449.0

Door locks keep locking and unlocking. Has not stop doing this

12/04/2023 ODI #11558253.0

coincidentally after 11-months after a software update for that knock sensor now I do have a problem with that knock sensor by having to be replaced. Total cost of repair: $643.90 (Vehicle broke down, my SUV went into limp mode meaning loss of power/acceleration, I needed a tow. The engine malfunction indicator light in the dashboard was blinking on & off.)

steering 1 complaint shown

16 total in this category · severe · avg repair $700 · see steering cluster analysis →
12/14/2020 130,000 mi ODI #11383449.0

All three lights ABS, ESC, and dbc on dash came on same time after replacing drivers side head light bulb. Wheel speed sensor and traction control impacting the driveability.

powertrain 1 complaint shown

23 total in this category · severe · avg repair $2,500 · see powertrain cluster analysis →
12/11/2020 89,323 mi ODI #11383028.0

My 2012 hyundi santa fe stalled on me as I was approaching a traffic light 3 weeks ago.. Last week my check engine oil light came on my dashboard. I took it to a certified mechanic and he said the problem was a rear crankshaft main bearing seal. He has seen this before regarding Hyundai engine problems as well as with the Kia brand. I learned that there will be a recall for my car but it will not begin until 1/22/21. My vehicle is not listed with this recall, yet I am having the same problem. I need Hyundai to ad my VIN number to this recall list.

other 1 complaint shown

12/05/2017 84,000 mi ODI #11052648.0

I have been having continuous issues with a loud "clunk" when my car is placed in reverse, turning, shifting gears. It's intermittent, but loud and hard enough that it feels as though the vehicle has been hit. The car does not kick off any codes, however a number of other santa fe owners have has the same issue and eventually needed to have the transmission replaced.

brakes 1 complaint shown

8 total in this category · severe · avg repair $450 · see brakes cluster analysis →
12/05/2011 3,100 mi ODI #10438540.0

Tl* the contact owns a 2012 Hyundai santa fe. The contact was driving approximately 35 MPH when the brake pedal was engaged; there was a delayed response and she also heard a squeaky noise. In addition, the pedal extended to the floor abruptly and the vehicle eventually came to a stop. The failure occurred intermittently at any given speed. The vehicle was taken to an authorized dealer who was unable to determine the cause of failure. The technician stated the defect was a common issue. There was a recall related to the brake malfunction associated with the 2011 model year vehicles under NHTSA recall campaign number 10v613000 (service brakes, hydraulic: foundation disc: caliper). The manufacturer was notified of the problem. The approximate failure mileage was 3,100.

Showing 300 of 351 total complaints. The full federal record is available at nhtsa.gov/vehicle/2012/Hyundai/Santa Fe#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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