The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 14V415000 (Engine and Engine Cooling) and the vehicle was taken to the dealer where it was diagnosed that there was an engine oil leak; however, the parts for recall repair were not yet available. Additionally, the contact stated that the dealer failed to install a relay kit as a temporary repair. The contact stated that the parts had not been available for six months. The contact stated that the vehicle failed to start immediately however, he was able to restart the vehicle on the second attempt. There was no warning light illuminated. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was no longer included in the recall. A ca
2012 Hyundai Veracruz owner complaints
64 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
engine 8 complaints shown
The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not available. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled. The contact's wife was able to restart the vehicle. The dealer and another dealer, Red McCombs Hyundai Northwest (13663 W Interstate 10 Frontage Rd, San Antonio, TX 78249) were made aware of the issue but informed the contact that parts were not yet available. The manufacturer was made aware of the failure. The vehicle was repaired. The failure mileage was approximately 135,000. Parts distribution disconnect.
Went in for a recall (campaign 121) to the dealership. The repair was done incorrectly causing more problems. The dealership agreed to re due just the problem but failed to clean residua (oil all over engine and parts) this caused the parts to fail upon driving. Filed a complaint to Hyundai and had no results on paying for the damages (repairs). The 1st incident occurred while driving on the highway with heavy traffic. The drive belt shredded causing vehicle to stop. The 2nd incident occurred while driving on main road. The alternator failed while driving. The recall states replace alternator if any oil contamination is found which was not. I need help to get the repair cost paid for for faulty work.
The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The contact stated that the vehicle experienced the failure stated in the recall a month prior to receiving the recall notification. The vehicle was repaired by an independent mechanic, who replaced the alternator. After receiving the recall notification, the vehicle was taken to the dealer. The dealer informed the contact that there was oil leaking into the alternator. However, the part to do the recall repair would not be available until mid-January of 2022. The dealer informed the contact that it was safe to drive the vehicle. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mi
The contact owns a 2012 Hyundai Veracruz. The contact stated that while driving approximately 50 MPH, the vehicle slowed down and several unknown warning lights illuminated. The contact stated that he slowly drove to an independent mechanic and the vehicle was diagnosed with a faulty alternator that was covered with oil residue. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) at Ray Skillman Southside Hyundai. The contact stated that prior to the failure, a "Charging System" warning was displayed and the vehicle was taken to the dealer Ray Skillman Avon Hyundai (8775 E US Hwy 36, Avon, IN 46123) where the failure cause was diagnosed as a faulty battery. The contact stated that the vehicle was taken to the local
Tl* the contact owns a 2012 Hyundai veracruz. The contact received a recall notification for NHTSA campaign number: 14v415000 (engine). The contact believed the recall was unsafe because the manufacturer did not inform the dealer of a remedy. The manufacturer was notified. The VIN was unavailable. The contact had not experienced a failure.
The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the check engine warning light was illuminated. The failure mileage was approximately 180,000. Parts distribution disconnect.
Tl* the contact owns a 2012 Hyundai veracruz. The contact stated that fuel leaked onto the alternator and caused the engine to shutoff while driving. There was no warning light illuminated. The contact stated that the vehicle was repaired under NHTSA campaign number: 14v415000 (engine and engine cooling) at south charlotte Hyundai located at 8525 south blvd, charlotte, nc 28273 however, the failure recurred. The contact called the same dealer who repaired the vehicle however, the failure recurred a third time and the dealer informed the contact that the failure would not be repaired again free of charge. The manufacturer was made aware of the failure but, offered no assistance. The vehicle was not repaired. The failure mileage was unknown.
electrical 6 complaints shown
The contact owns a 2012 Hyundai Veracruz. The contact stated while attempting to start the vehicle, the vehicle failed to start. The contact stated that there was no sound of the starter motor. The contact stated there was no warning light illuminated. The contact had the vehicle towed to the residence. The contact called an independent mechanic who diagnosed that the starter motor needed to be replaced. The vehicle would not restart, and the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 151,428.
The contact owns a 2012 Hyundai Veracruz. The contact stated that the vehicle had been repaired under NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) over a year ago. The contact stated that once the recall was completed, the vehicle experienced failures with the main battery. The contact stated that the battery needed to be jumpstarted on several occasions. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic advised the contact that the alternator and ignition systems were functional. The contact stated no warning light was illuminated. The contact stated that the battery had been replaced more than five times however, the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not informed of the failure. Th
The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) and took the vehicle to the dealer for the recall repair. Upon return of the vehicle, the contact was unable to start the vehicle. The contact was informed that the vehicle had sat for a while and the battery was drained and needed to be recharged. After the recall repair, the vehicle operated as needed for one day and would fail to restart the following day. The contact had the battery replaced; however, the failure persisted. The manufacturer was notified of the failure and the contact was given a case number. The vehicle was not repaired. The failure mileage was 119,294.
The car would not start. Then the engine area began smoking and then a fire sparked. The fire department had to be called to put the fire out. The car was at a gas station and was not moving.
While driving at night with the headlights on, the headlights would go off completely for a moment (perhaps one to two seconds) when the turn signal is used. The headlights always came back on when the turn signal lever was returned to the normal center position. This has happened occasionally for a couple of months, but then it occurred frequently on a recent trip where I was driving at night for about six hours straight on an interstate highway.
Alternator voltage goes from 11.7 to 13.2 with no change in loads. Can visually see oil leak on alternator. Leak was recalled in 2014 was supposed to be corrected now re-occurring
brakes 3 complaints shown
The contact owns a 2012 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Hyundai Veracruz. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. VIN tool confirms parts not available. The failure mileage was unknown.
The contact owned a 2012 Hyundai Veracruz. The contact stated while parked and unoccupied, the vehicle caught fire. The contact stated she was told by one of her neighbors who tried to extinguish the fire but could not stop the fire. The house was damaged due to the fire. No injuries were sustained. No medical attention was needed. The fire department was notified and extinguished the fire and the vehicle was currently under investigation. A fire department and police report was filed. The vehicle was towed to an unknown location. The vehicle was destroyed. The vehicle was not diagnosed or repaired. The contact was relating the failure to NHTSA Campaign Number: 23V651000 (SERVICE BRAKES, HYDRAULIC) however the VIN was not included in the recall. The manufacturer was not notified of the f
body 1 complaint shown
Glass sun roof would not close and stuck in open position. Hyundai dealer's report is that tracks are cracked open due to sun damage. Also that valve covers are leaking on to the alternater
lighting 1 complaint shown
Purchased vehicle new in 2012. Currently at 112k miles. Over the past year I have noticed that when my light dial is in the "on" position and signaling right with the turn signal stalk in city conditions (5-30 MPH) my headlights (and dash lights) will flicker off and back on. Light dial is at end of signal stalk and I initially concluded I possibly twist the stalk in a slight nature when driving to cause the issue but later concluded the dial is extremely sensitive to touch. I often keep the light dial in "auto" and usually only have it in "on" during rain conditions. Safety concern is relevant to not being able to see momentarily while turning or oncoming traffic thinking I am flashing my lights to signal them to go instead of me causing us to turn at the same time. Over the past th
suspension 1 complaint shown
Tl* the contact owns a 2012 Hyundai veracruz. While driving various speeds, the contact heard a loud abnormal noise coming from the rear of the vehicle on several occasions. The dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 2,000.