Loss of power steering while entering a highway. Became very hard to turn.
2012 Lincoln MKT owner complaints
27 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.
steering 15 complaints shown
The contact's grandmother owned a 2012 Lincoln MKT. The contact stated that when his grandmother was starting the vehicle, she experienced a loss of power steering assist. The power steering assist warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the steering column needed to be replaced. The contact was made aware of NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not included in the recall. The vehicle remained at the dealer awaiting the repair. The contact's grandmother was then offered and agreed to a trade-in. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The approximate failure mileage was 45,000.
The contact owns a 2012 Lincoln MKT. The contact stated that while the vehicle was parked, the power steering system failure warning light illuminated. The contact was unable to maneuver the steering wheel as needed. The vehicle was taken to a dealer where it was determined that the power steering needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V340000 (STEERING); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 12,980.
The car had a recall, and they worked on it. A few years later the power steering went out while driving and almost had an accident. They did not replace the steering gear they only worked on the steering module. If they had replaced the steering gear, it may have solved the whole problem. They know there was a problem and did not do their best to solve it. There may be thousands of vehicles waiting for the time when there could be a serious accident due to Ford's negligence. I was moving slow when the steering quit and may have saved my life or others in over vehicles. I was told it is over $4,000 to repair. I cannot afford the repair. I am without a vehicle to drive. I need it for doctors' appointments.
Tl* the contact owns a 2012 Lincoln mkt. The contact received notification of NHTSA campaign number: 15v340000 (steering); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 Lincoln mkt. The contact received notification of NHTSA campaign number: 15v340000 (steering) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 Lincoln MKT. The contact stated while attempting to start the vehicle, the message "Power Steering Assist Fault" was displayed, the Service Advancetrac warning light was illuminated, and the steering wheel seized. The vehicle was taken to an unknown dealer, where it was diagnosed with steering rack and pinion failure. The contact was informed that the rack and pinion needed to be replaced. The contact was informed that the repair would be covered under NHTSA Campaign Number: 15V340000(Steering); however, the contact was later informed that the recall had expired. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer scheduled an appointment with the dealer on the contact's behalf; however, the dealer declined to perform the
Twice I have received the message 'power steering fault' when starting my car. When this happens the steering wheel will not move or is hard to move. Luckily I haven't been driving down the highway when this has happened. I have seen recalls for other vehicles regarding this issue.
Tl* the contact owns a 2012 Lincoln mkt the contact was traveling between 60-75 MPH when the driver's seat and steering wheel started to shake abnormally. The vehicle was taken to the dealer and the manufacturer was contacted. The vehicle was not repaired. The failure mileage was 33 and the current mileage was 3,500.
The recall work was done on 10/27/2015. Ford Lincoln knows there is a problem with the power steering. They will not redo the work that needs to be done properly because of their faulty power steering module. They did not replace the module; they only made an adjustment to it. I almost had an accident because of the faulty power steering. When it went out it is almost impossible to turn the steering wheel. This problem could have created a serious accident with another vehicle, property or even a pedestrian. Anyone owning one of these vehicles could have the same serious problem. I am on limited income and cannot afford to have the problem repaired. I should not have to pay for the repair since Ford Lincoln knows it is a problem. What happened to me was when I was making a turn around a co
Tl* the contact owns a 2012 Lincoln mkt. Upon starting the vehicle, the power steering warning indicator illuminated and the contact was unable to steer the vehicle. The vehicle was towed to acton Ford (76 powder mill rd, acton, ma 01720, (978) 897-7000). The contact associated the failure with NHTSA campaign number: 15v340000 (steering). The dealer stated that the vehicle exceeded the mileage requirement for the recall; therefore, the contact would have to pay out of pocket to have the vehicle diagnosed and repaired. The manufacturer was contacted and stated that the vehicle was 3,000 miles over the recall warranty deadline. The vehicle was not repaired. The failure mileage was 153,600. *dt *tr *dt contact stated she was never notified of the recall.*jb
Tl* the contact owns a 2012 Lincoln mkt. The contact stated that when the vehicle was turned on after refueling, the power steering assist warning light illuminated. The vehicle was taken to napleton Lincoln located at 1610 waukegan ave, glenview, il 60025, (888)214-2155, where it was stated that the mileage was exceeded for inclusion in NHTSA campaign number: 15v340000 (steering). The manufacturer was made aware of the failure and stated that the mileage was exceeded and that the vehicle was no longer eligible for the free repair. The vehicle was repaired at the owner's expense. The failure mileage was approximately 300,000.
I started my 2012 Lincoln mkt 3.5l the steering was hard to turn and the dashboard error message reads 'power steering assist fault. I google it and it showed that the 'power steering assit fault error message was on recall on june 2015. I towed the car to Lincoln on 1610 waukegan ave glenview il, the service manager said after the diagnosis that the steering gear should be replaced. I said okay thinking that since the error message was on recall it will be free. But when I was picking the car I was charged $2806.21. My question is should I pay for this recall repaits?
Tl* the contact owns a 2012 Lincoln mkt. While attempting to park the vehicle, the power steering failed and the vehicle became difficult to maneuver. The vehicle was taken to veteran's Ford (3724 veterans memorial boulevard, metairie, louisiana 70002) to be diagnosed. The contact was informed that the power steering gear needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 15v340000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 115,000. Updated 07/18/17*lj the consumer stated the vehicle was repaired. Updated 08/08/2017*js
The contact owns a 2012 Lincoln MKT. The contact stated while making a turn, the steering wheel became difficult to turn. The contact stated that the power steering assist warning light was illuminated. The contact drove at a slow speed to his residence. The contact took the vehicle to the local dealer and was informed that the vehicle was over 150,000 miles and NHTSA campaign number: 15V340000 (Steering) would not be honored. The vehicle was not repaired. The manufacturer was informed of the failure and stated that the recall letter was sent to the previous owner and since the vehicle was over 150,000 the repairs would be out of pocket. The failure mileage was approximately 151,566.
other 2 complaints shown
1) the inspector reported the tires mounted on the rear of your vehicle are not the manufacture's recommend tire size. The inspector verified the transfer case failed internally and snapped off of the transmission. The front u-joint of the rear drive shaft is bent and leaking grease (can not determine I. There is transmission and transfer case fluid blown back on the undercarriage of the vehicle as a result of the failure.
I was driving on the highway no one was on the highway a loud explosion sound like it felt like someone shot my car in a close range and am lucky to be alive I started swerving. Pulled over frantic to see what it was my sunroof glass was shattered all around the edges gone. I couldn't believe that out of nowhere. The temperature was like 67 degrees no hot or cold outside. Am just glad that the highway was empty
engine 1 complaint shown
The contact owns a 2012 Lincoln MKT. The contact stated that the twin-turbo became inoperable. The contact stated that oil was entering the exhaust and the contact was unable to see other vehicles. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the turbo needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was contacted and referred him to the NHTSA Hotline. The approximate failure mileage was 82,000.
electrical 1 complaint shown
Power liftgate opened without command while being driven on highway without command and would not respond to interior control or keyfob to close and had to close manually. Liftgate opened on three additional occasions within 45 mins of the first occurrence. The third occurrence resulted in the liftgate being damaged, (repair est at $2,500), while entering an underground parking garage. In all occurrences, the liftgate had to be closed manually as it would not respond to the interior control or keyfob. Vehicle was taken to a local Lincoln dealership where it remained for 42 days without being repaired. Dealership could not duplicate condition and repairs were not made. Ford ogc denied claim to repair resulting damage to due to malfunction. Owners opinion is that the vehicle has a serious sa
powertrain 1 complaint shown
Was driving heard odd noises and burnt fluid transfer case was defective both of my Ford AWD did ecact same thing.