The car is a 2012 vw golf tdi, purchased around april of 2012. It had approximately 7500 miles at the time of the incident. I was on a short drive to the store and back (5 miles round trip from home). On the way back, I heard a metal grinding sound coming from the engine compartment and noticed a lack of power. I turned off the radio to confirm that the sound was coming from my new car and it was. At the next stop light, the car died and could not be restarted. I confirmed that I still had diesel fuel, and sure enough, I still had 1/4 tank. So I was not out of fuel. The engine would crank, but not start. Thankfully this happened at a stop light instead of on the hilly interstate I take to work 20 miles each day. Aside from hearing the metal grinding sound for approximately 30 s
2012 Volkswagen Golf owner complaints
48 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
fuel system 6 complaints shown
I was driving down the road had just shifted into 4th gear came up to a red light. I pressing in the clutch and started to slow down still in 4th gear. The red light turned green before I could slow down much at all. I released the clutch when I did this the engine and RPM increased. I was still in 4th gear and hardly accelerating but it felt as though I was in second gear. I kinda freaked and looked to make sure I was in 4th and I was.the car began to run normal so I just brushed it off. I came to another red light and made a complete stop. This is when the car began to shake and flash the orange coil looking light. It completely shut off and I was unable to restart the car. My brother came and helped me push it to the side of the road. It had to be towed to the dealership. *tr
Glow plug and check engine indicator appeared while driving approximately 45 MPH in vicinity of the m-10 freeway in detroit, mi. Vehicle power unexpectedly cut out, forcing me to maneuver off of the road at a speed lower than surrounding traffic. I picked up the vehicle on 19 aug from the dealer and experienced an identical problem in vicinity of 9 mile road and middlebelt in farmington hills, mi. Vw later informed me that the problem was associated with a failure of the high pressure fuel pump. *tt
Fuel pump failure, random power cut out due to fault mode. System flashes a glow plug light instead of a check engine light not signaling a obvious failure. *tr
2012 vw golf tdi (diesel) vehicle began losing power on acceleration from a stoplight and began clicking. Check engine and glow plug lights flashed. Power was reduced to 15% and limped to shoulder. Shut off engine and attempted restart. Engine turned over but no ignition. Towed to dealer who confirmed that high pressure fuel pump had failed. Dealer replaced high pressure fuel pump, tank pump, high pressure fuel lines, fuel rail with both sensors, all injectors, fuel return lines, fuel filter, and aux fuel pump. Tank and fuel lines were flushed and cleaned. All repairs done under vw 60k powertrain warranty. *tr
At 6,519 miles, while about to enter the on-ramp of a local highway, the check engine light and glow plug indicator light began to flash. I was able to veer off the entrance ramp and continue down the down to the nearest safe parking lot area; as I pulled into the parking lot area, the vehicle shuddered and suddenly shut off. It would not re-start, and we had to arrange for a tow to a family members house through our insurance company. In the morning we had a tow to our dealer set up through Volkswagen roadside service, who would not cover the entire cost of the tow to our preferred dealer, so we paid the difference out of our own pocket. I was notified by the dealer that the fuel pump (commonly referred to as hpfp) basically imploded and sent metal throughout the entire fuel system, which
electrical 2 complaints shown
My issue seams similar to a filing last year "10654071". I started the car to leave from work, and I receive nine separate exterior light faults. It affected both the front right, left rear, right rear, side marker lights, and plate light. All stopped working at the same time. There was no warning. And no fuses were blown. I was driving at night when this happened, I was lucky that one headlight continued to work. This made for a very difficul.
When starting my golf tdi I received several warning messages on the car's information screen to check turning lights, brake lights, headlights and running lights on the right hand side of the car. The right hand headlights, turn signals and brakelights were out. The cause of the fault was a melted fusebox. The internal wiring of the fusebox overheated and melted the plastic of the box and the plastic of the fuse without breaking the circuit. According to my repair shop, this is a design flaw afflicting as many as one million vws of various years. I saw that vw has initiated recalls for this problem with other models, but not the golf or golf tdis. This fault can cause the vehicle to lose partial or total headlights and turn signals, creating a significant safety hazard for drivers and o
powertrain 2 complaints shown
Dual mass flywheel failed at 81,200 miles rendering the vehicle inoperable. Failure was 21,200 miles after power train warranty expired. Vehicle was in motion and began to shift very strangely, was able to make it home and park it.
Leaving a parking lot, put the gear into reverse and was going forward. Put the gear in parking 3 x and back to reverse 3 x, but still going forward. Couldn't turn off the engine. Opened the door, and after maybe 10 minutes was able to turn off the engine, gave it a minute and then use the reverse gear and it worked. *tr
engine 2 complaints shown
At 2766 miles I was cruising down the highway at 70 MPH on my way to work when the engine suddenly lost power and the epc light came on. The engine was completely unresponsive, I pulled off to the shoulder, called roadside assistance and was towed to the nearest dealer the service manager told me the water pump seized and seriously damaged the engine. I went to look and there was a big hole in the side of the engine. He told me they had to order new piston heads, rods, etc... Basically, needed to rebuild the engine. Speaking to the mechanic actually working on the car, he said it would probably need an engine replacement. They quickly realized repair wasn't possible and had a new engine en route. After a little searching online, I found that this has happened to at least 5 others (th
While coming to a stop at a red light, heard a slight ringing sound as the engine slowed down and stalled right as we stopped. The engine would not restart and the "coils" warning light was illuminated in the dash board. Several attempts were made to restart the vehicle as we waited for a tow truck. The problem was with a failure of the high pressure fuel pump (hpfp). The vehicle was towed to the dealership. We were without a vehicle for over a week as the fuel was being tested for contamination (which there was none) and waiting approval from Volkswagen for approval under warranty coverage. This is the second problem with the fuel system on this car. There was a previous problem with a leaking fuel rail (leaving a puddle of diesel fuel in a parking lot) which was covered with a
airbags 2 complaints shown
Takata recall I spoke with vw customer care and they said there is no fix currently available due to a lack of parts. Furthermore, they said they are not providing an alternative to driving my defective car and they will not disable the faulty air bag. So I'm left driving a car that may kill me. I find this unacceptable.
This car was involved in a vehicle crash. Impact was to the driver's side primarily to the door and front end. Despite the severity of the impact, no air bags deployed from the driver's side or the steering wheel. I sustained an injury to the shoulder and am concerned about the safety of the vehicle. *tr
lighting 1 complaint shown
Intermittently, dashboard mfd would indicate that all exterior lights failed. Shut off engine and pulled out key. Inserted key and restarted and all would be fine. Got to the point that lights were in fact not working. Pulled out fuses and when I pulled the 30a fuse (f16?) I noticed the fuse and fuse box was melted. I cleaned the contacts on the fuse with sandpaper and a wire brush. I attempted to use the brush on the fuse box but to no avail. I inserted the fuse back in and the lights worked. Next morning, I turned the key on and mfd indicated all the lights were not working. I opened the hood and fuse box and wiggled the fuse. Worked all the way to and from work. Found two vw forums discussed this same issue. Most were tiguans. Pictures are the fuse box and the front and rear lights befo
brakes 1 complaint shown
ABS pump and module have failed according to my mechanic. ABS lights and traction control lights are on all the time. If I were to drive this car on the road, and I would have to make an emergency stop, my brakes would lock up and I would slide. This is an extreme safety hazard.
other 1 complaint shown
Vehicle stalled on street at stop sign. Was unable to restart the car after multiple attempts. Vehicle was repaired; high pressure fuel pump failed. Metal shards contaminated fuel rail, fuel tank, and other systems.
body 1 complaint shown
When the temperature reaches above 80 degrees fahrenheit the drivers door and the passengers door will not latch closed properly. If you try to close the doors, they just bang against the frame and swing open. Once the temperature of the door cools down, the door will eventually latch. Sometimes I have to wait till morning to properly close them shut. The dealership is asking $600 to repair this. This is a safety issue and these doors should lock properly before driving away.
steering 1 complaint shown
My local Volkswagen dealership stated there is a recall on certain vw models for the clock-spring located inside the steering column. My vehicle has been making a terrible noise when I turn the wheel in either direction, which vw attributes to the clock-spring. They told me the 2012 golf tdi model is not covered under the recall but apparently this clock-spring problem impacts other models. They warned the problem will get worse and eventually impact the steering, airbag, turn signals, horn, and other electrical components inside the steering wheel. They quoted the cost to replace the clock-spring is $890. So my question is can the recall be broadened to include 2012 golf tdis as well?