The contact owns a 2012 Volkswagen GTI. The contact stated that while driving at an undisclosed speed, the low coolant level warning light illuminated. The contact stopped and refilled the coolant reservoir bottle. The vehicle was taken to the dealer where it was diagnosed with a failed water pump. The contact was informed that the water pump needed to be replaced. The contact stated that the failure had been persistent, and the water pump had been replaced three times previously. The contact was informed that oil leaked onto the gasket and caused the housing of the water pump to crack, which caused the engine to overheat. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
2012 Volkswagen GTI owner complaints
40 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
engine 5 complaints shown
On the morning of november 29, 2017 I found that my 2012 Volkswagen gti would not start. The vehicle has 73,530 miles and has been maintained by a Volkswagen dealer since I purchased it in september of 2013. I drove the vehicle and parked it in my garage the night of november 28 with no issues or indications that anything was wrong. There were no check engine lights. I had the vehicle towed to betten imports in grand rapids, mi for inspection. The technician, kevin, found that the timing chain had jumped time due to a failed tensioner which resulted in damage not only to the timing chain but also the head. The estimated cost of this repair is $3700. I called Volkswagen care and spoke with paul on the afternoon of december 4, 2017. He informed me that since I did not purchase the vehic
At 68,000 miles on my 2012 vw gti, I had to have the timing chain and tensioner replaced. However, when I tried to report my repairs for cost reimbursement per the class action lawsuit, I was informed that my VIN wasn't included in the extended warranty for these parts. I would like to have my VIN revisited as clearly, those faulty parts were included within my vehicle as they had to be replaced at 68,000 miles. The need for the repair was determined when my check engine light illuminated and I took my car to the dealership here in greenville, sc. All repairs and maintenance have been done at this dealership since the owner of the vehicle prior to me.
Tl* the contact owns a 2012 Volkswagen gti. The contact stated that when the engine was started, it rattled inside. The vehicle was taken to demontrond Volkswagen (14101 north fwy, houston, tx 77090, (281) 872-3855) where it was diagnosed that the timing chain and the timing tensioner needed to be replaced. The vehicle was later taken to an independent mechanic where the repair was completed. The manufacturer was notified of the failure and provided case number: 190-669-582. The failure mileage was approximately 67,000.
Engine is misfiring at 84k miles causing the car to need a whole new engine rebuild. I have gotten the vehicle serviced regularly to prevent such issue. Fuel injectors, intake manifold gaskets, and intake manifold were replaced on 2/21/18 and I also had a carbon cleaning this day as well at 79k. All four spark plugs, and ignition coils have also been replaced. With all these preventative repairs I should not be having to replace my engine only 5k miles are all those repairs.
airbags 4 complaints shown
Tl* the contact owns a 2012 Volkswagen gti. While driving, the air bag warning indicator remained illuminated. The contact was concerned that the air bag might deploy. The contact took the vehicle to Volkswagen north scottsdale (located at 7001 e chauncey lane, phoenix, az 85054) where it was diagnosed that the clockspring failed and needed to be replaced. The vehicle was not repaired due to the repair fees. The manufacturer was notified of the failure and stated that the VIN was not included in a recall. The approximate failure mileage was 70,000.
The clock spring in my steering wheel has broken/quit working, Volkswagen refuses to replace it under the recall because my VIN number was not flagged during the recall, the airbag light, ABS light, brake light, and traction control light are all on, my mechanic diagnosed it to be the clock spring causing the issue.
Today, while buying a new car I was informed of an open pending recall on the steering wheel clock spring. I have had no notification on this and, as a result I lost about $2000 on my trade-in. Aren't companies required to resolve issues quickly? I understand that the part affects release of the air bag and therefore could be serious. I believe vw should compensate me for at least part of the lost value.
My Air bag light came on. Plus all the controls on my steering column do not work, including the horn. I called the VW dealer. They knew exactly what it was. The Clock Spring. This happened in early May. I was told the part has been on back order for 6 months. The dealer does not have any cars to give me until the part comes in. I was told 6 other cars have the same problem This to me is a major safety issue. I HAVE to drive my car, and I am not comfortable with that.
other 4 complaints shown
Sunroof exploded like a gun shot while traveling on the freeway 60 MPH. Had just entered express lane and found it very disorienting and distracting since I thought I had been shot at. Had to check all the windows and my person for glass or injury before I looked up and saw the large hole in the sunroof. Sunroof glass appears to be protruding outward - like it was pushed out from the interior. Not all the glass chips recovered inside the car appear to equal the area of the hole in the sunroof.
On october 9th, I attempted to start my car. It would turn over but would not start. I had to be towed to the nearest vw dealership. After inspection, I'm told that the timing 'mysteriously' advanced and destroyed all the engine valves. And now my only two options are to either replace the engine or think about buying another car. My car has less than 85k miles, always maintained at a vw branded maintenance facility, and everything kept factory standard (no aftermarket or third-party components). Thankfully this did not occur while I was on the highway earlier in the day. According to numerous accounts by other vw owners, there was a common culprit that LED to this very same problem. Many report a defective timing chain tensioner that broke around the same mileage, which then LED to immedi
My car is displaying the same simptoms listed at sevice code 19k5 but vw is refusing to fix the problem. I talked to a representative from vw and she said my car is not included. Please any help or advise 407-790-5101. The water pump is leaking
A month ago I noticed my gti was stalling when I tried to accelerate after a stop. Went on a drive with a lot of hill climbing and the car starting to stall on the uphill portions. The problem was noticeably worse after that, so I took it to a local shop. They weren't entirely sure but put in a new fuel filter. The problem did not get better. Today, a month later, I took my car to a different shop for further diagnosis and they determined it was a high pressure fuel pump/camshaft failure. The car is not performing safely due to stalling and a lag in acceleration.
electrical 2 complaints shown
Upon turning my car on today I received 9 separate bulb out warnings. After a little while went and tried the car again and all the warnings went away. Upon further investigation I come to find that one of my fuses is not blown but melted and so is the fuse block under the hood. Have seen that other Volkswagen gti have had a recall for the fuse block in the past for 2009 gti but not for mine even though I am currently suffering from the exact same issue as that one.
Engine started shaking / running rough. Significant power loss during acceleration / takeoff. I was not far from the dealer when it happened - I drove it in right away and the diagnosis was bad ignition coil. Since then, over the next 6 months, I replaced (on my own) the remaining 3 ignition coils as the originals would fail. It costs ~$18 to buy a new ignition coil (versus $50 from the dealer). However, I was driving with spare coils in the trunk.
powertrain 2 complaints shown
Water pump failed on 3 separate occasions. Had the fuel pump fail, air intake, excess carbon build up on valves, and now total engine failure. The rocker arm for number 3 cylinder broke in half causing total engine failure. Vehicle was in motion during all of the events. Vw won't assist in repairs even though the 2.0 tsi engine has a well documented history of engine failure when the timing chain tensioner fails. They won't fix it unless it is under warranty. If you have this model of engine get it checked before you are out an engine.
Vehicle is a manual 6 speed. Two incidents - first, the car wouldn't engage into reverse from a stop until the vehicle ignition was turned off and on several times. Car operated normally for about 2 weeks. Second incident, car wouldn't engage into any gear while moving 10-15 MPH uphill while in first gear. During loss of power train, the engine revved in the 4000-5000 RPM range, smoke was visibly coming out of the engine bay and there was complete loss of brakes, including the emergency brake. The vehicle started to roll backward downhill and was stopped by turning the vehicle into the sidewalk. Towed the vehicle to boardwalk vw in redwood city, ca and the service personnel and tow truck driver witnessed that the vehicle's reverse power train was not engaging properly. After 2 days
visibility 1 complaint shown
Driving down new mississippi river bridge in baton rouge, heading west, hear a loud bang, and a few pieces of glass came out of the sun shield of the sun roof, when it was safe to stop, got out of car to find a my sun roof had a hole in it, and the glass was shattered. *tr
cruise control 1 complaint shown
In slowing to pass through heavy traffic I disengaged cruise control (which had been set to 70mph) by hitting the brakes. Several minutes later while traveling approximately 15mph - the cruise control re-engaged spontaneously causing the car to accelerate forward. I slammed the brakes again - which caused the cruise to disengage again - at which point I switched cruise control off. *tr
brakes 1 complaint shown
ABS Control Module short and failure occurred. Trouble codes generated include 01325 - Tire Pressure Monitoring Control Module No signal/communication and 01130 - ABS Operation Implausible signal static. Upon visiting an Authorized Volkswagen dealer service center was charged $200 for ABS diagnostic fee and told the ABS Control Module has failed and I will need to pay >$2900 to replace. ABS, ESP/ASR, airbag, and parking brake lights are now permanently active as a result and not certain these systems are functioning.