Tl* the contact owns a 2012 Volkswagen passat. The contact stated that while driving at approximately 25 MPH, the steering wheel seized and the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clock spring needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 57,000.
2012 Volkswagen Passat owner complaints
481 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.
airbags 8 complaints shown
Takata recall - takata sdi driver frontal airbag recall letter received april 2016 and nothing done 8 months later. Can't get answer from dealer or anyone about repairs needed or how much longer we have to wait.
My 2012 Passat was supposedly repaired under a recall action for the clock spring. However, same symptoms began to occur later in time and now it is apparent that the issue has not been solved and needs to be re-accomplished.
Tl* takata recall. The contact owns a 2012 Volkswagen passat. The contact received notification of NHTSA campaign number: 16v078000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was invalid. The contact had not experienced a failure.
Tl* the contact owns a 2012 Volkswagen passat. The contact took the vehicle to lakeland Volkswagen (located at 209 s lake parker ave, lakeland, fl 33801, (863) 804-6160) to be repaired per NHTSA campaign number: 15v483000 (air bags). After the repair, the air bag warning indicator remained illuminated, the horn was inoperable, and the steering wheel controls were inoperable. The dealer stated that the failure could be due to the clockspring. The manufacturer was not notified. The vehicle was not repaired. The approximate failure mileage was 150,000.
Tl* the contact owns a 2012 Volkswagen passat. The contact received notification of NHTSA campaign number: 16v078000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. This has been a recall for 10 months now. How long do they legally have to fix this?
I received a recall notice in the mail for the airbag. I have called and visited vw dealers and was told that the airbag replacement isn't available as of yet.
electrical 2 complaints shown
This car is built with reversed color coded battery cables without proper, easily identifiable polarity identification. The factory battery has conventional markings, red +, black -, however the black cable is designed to go on the "+" terminal and the red cable is designed to go on the "-" terminal on this model. There are no obvious polarity markings on the cables. If one looks very carefully you can find a tiny - stamp on the red cable terminal and the tiny + stamp is half covered by insulation and hidden on the black cable terminal. The battery terminals are of slightly different diameters to guide you to the proper installation but the diameter difference is not large and is easily adjusted with a screwdriver which I have had to adjust to fit on cables that were not improperly rev
The ABS/ESC and/or brake system warning lights came on. At various times the lights would illuminate and then would turn off after an ignition key cycle. (these are the exact problems that vw had with ABS modules in earlier models. I am not positive if this is true but while doing research on those models, I read that these ABS module issues typically came up after 105,000 to 110,0000 miles on the vehicle. My vehicle is just now with in that range) after taking it to a shop, the mechanic needed to replace the ABS module, totaling around $1200. Note: date listed is an approximate date
engine 2 complaints shown
Car lost power while driving on highway, diesel fuel all inside the engine bay, dealership said a bolt on the engine had a stress fracture and broke. *tr
Engine coolant was leaking into the intercooler
other 2 complaints shown
Heater core on a 2012 passat has corroded and clogged with factory fluids inside still. Causes the heat to not come out of the air conditioning system
While driving on the highway, made a short stop and both sections of the back seat unlocked and came down/forward. Luckily nobody was sitting in them. There was nothing in the trunk that would have set off the unlocking bars. *tr
body 2 complaints shown
Drivers door handle will not open from the inside and vw wants a ton to repair it. On the forums & internet they stated we should be opening a case here as its a known issue and should be recalled.
I keep having a problem in freezing weather with my vehicle door mechanism freezing locked. I can not get into of out of the car once frozen. This is specifically the driver side door. I have looked up the issue and people have had to replace the door actuator. Vw has issued a service bulletin to the dealers but no recall. There is over one hundred thousand views on youtube related to this issue and I doubt people are just watching this because they are bored. I believe this to be a safety issue as I can not get into my vehicle when below freezing and if it is really cold I can not get out until the outside temperature raises enough. I have been having to crawl through the passenger side on cold days. This has came up quite a bit when the car is parked outside on really cold days. From wha
fuel system 1 complaint shown
The contact owns a 2012 Volkswagen Passat. The contact stated while driving approximately 40 MPH, the vehicle stalled and lost motive power with the battery warning light illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart. The vehicle was towed to an independent mechanic, where it was diagnosed that the high-pressure fuel pump needed to be replaced. The vehicle was then towed to a local dealer who informed the contact that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 83,000.
powertrain 1 complaint shown
They vehicle is stationary and is my 2nd vehicle for occasional days so for the most time stay at home. One day I just turned on to warm up and the check engine light turned on. I went to auto zone for diagnosis and the error code read p2432 secondary air injection system air flow / pressure sensor circuit low bank 1. I checked on internet and there was a recall for 2011 vw jetta 5 cylinder 2.5l that exactly the same engine.
brakes 1 complaint shown
Tl* the contact owns a 2012 Volkswagen passat. The contact stated that when the vehicle was in reverse and the brakes were applied, he would hear a loud squeaking noise. The vehicle was taken to the dealer for diagnosis where they advised him that the noise was a normal occurrence as the temperature dropped. The vehicle was not repaired. The manufacturer was contacted and offered no assistance. The failure mileage was approximately 8,000. The current mileage was approximately 14,000.
lighting 1 complaint shown
My airbag light is on. Had a test done and it also indicated airbag problem. My car was supposedly repaired of this defect some time ago, but here we are. Also when entering my VIN for any recall; it lists defective light. Previous work done by Audi/VW of Jackson, Ms. On 12/9/22 the airbag indicator light and service light is on.