Upon reaching approximately 75,000 miles, I began noticing a louder than normal noise when starting the engine. The noise continued, and around 80,000 miles, I began receiving a check engine light for cam position limit. I did a lot of research and diagnostics to find that the timing chain had stretched, causing the noise and check engine lights. I had the faulty timing chain replaced, luckily before any severe damage had occurred. The timing chain should not need replaced that early in the life of the vehicle, but this problem has plagued the vw/Audi 2.0 engine, even after the timing chain tensioner update. This could have been catastrophic. Many owners have not been so lucky and have required engine replacement due to valve damage from timing chain stretch at even lower mileage.
2013 Audi Q5 owner complaints
92 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
engine 9 complaints shown
41 days after purchasing well cared for, used q5, began experiencing rough ride over highway stretch, with intermittent epc light and constant check engine light. Engine also revved at stand still and vibrated. Unknowing of current class action lawsuit involving the timing chain, took the vehicle to a local mechanic. Mechanic indicated the timing chain had been stretched beyond safe use and the timing chain and tension adjuster needed to be replaced ($2600). Following those repairs, I was informed that due to the damaged timing chain, the cam shaft was also not functioning correctly which required replacement as well as the camshaft positioning sensor. (new cost - $4900) following those repairs, the issue still remains. Mechanic believes the issue is now oil pressure leaving the ca
Engine timing chain and tensioner failure
Car is consuming a lot of oil. Just had an oil change 3 weeks ago and I just had to put a quart of oil in my car. This is the second time this has happened in 4 months
My concern is that this car barely had 115,000 miles on it and I'm now dealing with a major oil consumption where I"m at the dealership almost once a month. My concern, is that I'm on the open highway and the car tells me to immediately park the car because the oil is too low, right after getting it topped off weeks before. This was a hazard for me be alone on the road. I notice other complaints about this issue. Is there anything Audi is considering doing about it? These cars aren't cheap and should not be an issue, causing owners to either pay $9,000+ or get a new car. Even now, I'm still having to frequent the dealership for top offs due to the oil consumption concern.
The engine pistons are defective and consume an excessive amount of oil. This has been confirmed through the manufacturer's own prescribed testing of the vehicle. As a result, the vehicle is not drivable due to the safety risks include sudden engine breakdown while driving.
Audio q5 2013 Audi 2.0 tfsi engine high oil consumption. There is a design flaw with the engine that causes high oil consumption. As a result, engine oil leaks into the cylinders which cause the engine to stall, damage the engine and impede acceleration. I have added oil on 3 occasions this year - 2019. The first indication to add oil came back in 2015 - 2 years after buying the car brand new and after about 30000 miles. The first breakdown occurred in 2017 after I stopped at a traffic light then attempted to accelerate up on a hill, I wasn't told what the issue was, but Audi covered the repair charges since the car had about 35000 miles on it and the manufacture's warranty was recently expired. After breaking down on the highway again 2 years later, the car was taken to the dealer which
this car should be included in the NHTSA Campaign Number: 18V229000. Having the same issues as owners of other Audi Q5 have reported. while driving the Pull over and Check coolant message appears each time in vehicle. Coolant was leaking. The coolant is leaking onto the ground while refilling the reservoir but not coming from the reservoir.
The contact owns a 2013 Audi Q5. The contact stated that the vehicle was experiencing an abnormal oil consumption. The low oil pressure warning light was illuminated. The contact stated that she had been adding a quart of oil to the vehicle every 200 miles driven. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 125,000.
electrical 3 complaints shown
1. Adaptive light not functioning. Warning light flashing for over a year now. " adaptive light defective" symbol flashing. 2. Ac/heating fan "squealing" loudly. Began about a month ago.
Coolant leak resulting in ECM module failure, wire harness damage and engine to stall without warning. I was driving on us hwy 1
Auxiliary water pump caught on fire. Car was parked. Noticed smoke coming from under hood. Opened hood and found flames (very small). Was able to put it out without vehicle damage. Towed to dealer and am awaiting results from Audi
steering 2 complaints shown
Driving and warning light came on “steering defective do not drive.” Power steering and use of wheel went out, and wheel would not turn or move in the middle of driving down the street.
Notchiness, friction while rotating steering wheel within few degrees from 12'o clock position either side. Problem persisted despite the software update. Another issue was whistling sound from side mirror. At times particularly while driving at high speed, it get so pronounced as if a "fly" is buzzing next to the drivers ear. I complained to dealership and Audi on 09/14/2013. Since then I'm driving loaner. Dealership tried to return car on 09/17/13, none of the issues were fixed. I returned car to dealership again. I complained again to Audi of usa. Now, I am told that side mirrors are replaced and fixed. However, notchiness/friction in steering wheel still persist. There is nothing Audi can do to fix this. Dealership is insisting me to accept my car. However, I am reluctant to accept du
suspension 2 complaints shown
I was doing maintenance on car. Had new tires and alignment done. The alignment tech found rotted out rear sub-frame underneath plastic covers. Said that it was unsafe to drive. Had it fixed there. Mechanic had another Q5 on rack, he said it had exact same problem. Tried to find used parts, ALL had rot through the frame. Found a part in Texas that was clean and bought it to replace. Asked Audi USA to reimburse me for the cost as they have a supposed 12 yr rust through warranty. They told me no because it only applies to body parts and that I didn't get it done at an audi dealer. The plastic cover is the issue as it keeps the moisture locked into the part. Audi A6s have the same frame but no cover and they don't rot. This is a dangerous situation and Audi is looking the other way.
The rear subframe has plastic "stone guards" to protect the frame from being damaged in off-road conditions. Where these stone guards are attached, the subframe has rotted/rusted large holes. Water and salt from winter seasons can get trapped behind these guards. A subframe on a vehicle at this age should NOT have complete holes rotted through. Let alone a vehicle brand such as Audi, known for quality. The rear subframe connects the rear suspension and AWD drivetrain to the unibody of the vehicle. This is a major safety concern. It has not been inspected by the manufacturer; my Audi dealer denied this could happen. I am part of a few Audi groups/forums with others facing the same issues, and Audi replacing the subframe under the corrosion warranty. This is a widespread issue amongst the fo
visibility 1 complaint shown
Tl* the contact owns a 2013 Audi q5. While driving approximately 40 MPH, the sun roof exploded and the glass shattered without warning or an impact occurring. There were no injuries. The contact called Audi boise at 208-377-5400 (located at 8400 franklin rd, boise, id 83709) and was informed that there was no recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 113,000.
body 1 complaint shown
Chronic sunroof rattling. While driving at various speeds, panoramic sunroof rattles consistently while closed. Dealership has not been able to fix after 4 attempts. Vehicle is under warranty. Dealership is aware of issue but is unaware of a resolution.
powertrain 1 complaint shown
Vehicle suddenly would not accelerate from a stop on city street until it reaches 2500 RPM. Check engine light came on. Towed to dealership said catastrophic engine failure. I was tokd will need new engine.vehicle was properly maintained. Only 45000 miles.
other 1 complaint shown
Rear window shattered spontaneously when door closed, no slammed. Car parked in garage on 80-degree day. Rear window exploded outward.