The contact owned a 2013 BMW 328I. The contact stated that upon parking the vehicle on the sidewalk in front of his driveway, it caught on fire. The vehicle was unoccupied during the fire. The origin of the fire was unknown. The location of the fire was the front engine compartment. The fire department extinguished the fire. A police department report was filed. The vehicle was destroyed. There were no injuries. The contact also noted that no warning lights had been illuminated prior, and received notice of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM) and believed the recall as probable cause for the failure. The local dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.
2013 BMW 328i owner complaints
286 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
engine 7 complaints shown
The turbo valve outside of the turbo leaks back into the engine and creates a cloud of smoke at start up.They created a new one way valve to come out of turbo but it's not in the recall list. It's very expensive to fix you have to take the whole car apart. It's dangerous at startup I had a huge cloud of smoke and can cause an accident from cars not being able to see from all the smoke in the parking garage. My number is [XXX] [XXX] Email- [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2013 BMW 328i. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 BMX 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The low oil pressure warning came on while driving on a highway asking me to pull over and don't drive the car anymore. Took car to independent BMW repair shop that recently changed my oil who found oil pressure faults but no definite failures but suspect an oil pump timing chain issue that is common with BMW 4 cylinder turbo engines that leads to engine failure. The mechanic told me he recently repaired 4 cars that suffered engine failure due to this issue. I took the car to the dealer next door to further diagnose the issue. He made further tests at my expense and verified there is slack in the timing chain. Dealer service advisor told me not to drive the car as it may lead to engine failure. I was quoted $871 to further diagnose the issue and if the timing chain needed replaceme
The contact owns a 2013 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 BMW 328i. The contact stated that while driving at an undisclosed speed, the engine overheated, and multiple warning lights were illuminated. The contact then stated that the vehicle lost power and would not restart. The vehicle was towed to an independent mechanic, where it was diagnosed that the water pump and electrical plug connector had failed and needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The vehicle was taken to the dealer, where it was not diagnosed or repaired. The contact requested reimbursement for the cost of the repair that was performed prior to the safety recall, but the dealer informed the contact that the reimbursement cl
steering 3 complaints shown
The car now has approximately 50,000 miles on it. The steering wheel has increasingly deteriorated, becoming very sloppy and eventually LED to a knock in the steering wheel rack. It is well documented in hundreds of online chats, videos and forums, that BMW has been changing the entire rack. They have recently released a kit with and upgraded bushing to repair the rack, thus acknowledging a common issue due to a failing thrust arm bushing. The original bushing is plastic and smooth, the new bushing is metal and rigid.
After the vehicle had been driving for about two hours I drove onto a highway. As the vehicle approached speeds over 65 MPH the steering wheel became "notchy" almost as if it was jumping from 15-20 degrees but not smooth. It became incredibly difficult to drive and change lanes. It seemed almost like an electrical problem and not mechanical. Once I exited the highway and went below 40mph the steering returned back to normal smooth operation.
Failure of electrical assist power steering (eps) while vehicle stationary - 2013 BMW 328i, 89,500 miles upon startup, while turning steering whell tomove car, steering system emitted whining noise, bangs and thumps, then high pitched whine. All power steering was lost, and car had to be towed to BMW dealer. Diagnosis was mechanical failure of bolts holding power steering box to the steering rack, thus causing damage to both components. Damage required entire steering system to be replaced at $5k+ cost. Cause, as diagnosed by BMW dealer: extensive corrosion of aluminum bolts holding components together caused boot failure and subsequent component damage. NHTSA issue: unsafe component design, as bolt failure at high speed could cause catastophic accident. Remedies: 1) NHTSA requi
powertrain 2 complaints shown
I had a powertrain malfunction light come up the first weekend after I leased the car, with barely 250 miles on the odometer! Repairs were done at a BMW authorized service center, the car now has 6000 miles, and the issue is back! This is the 2nd time within the last 6 months this car has had powertrain warnings pop up. Its christmas day, and I have a brand new car (barely 6months old that is), yet I cannot drive it. There should be no reason for a brand new luxury car to breakdown twice for the same reasons within 6 months. I got lucky the car did not shutdown on me and I was close to home so I could limp back home and have it towed. I have heard of others having the same issue and their car shutting down in the middle of the freeway. BMW is selling a sub standard, untested product
UNKNOWN/ my car came up with an engine code . Trouble accelerating, tends to runs hot ( drive train malfunction
electrical 2 complaints shown
As my wife open the door and sits , she pulled the door to close but it wont lock up try several times to do it with the remote but wont lock up. Afraid to drive car!!! *tr
Unknown, Over time, this could lead to a short circuit and, in rare cases, a thermal event or a fire.
airbags 2 complaints shown
The passenger restraint system sensor dings really loud when a passage or object is in the passenger seat. The sensors in the seat that tell the air bag to be on or off is messed up.
Tl* the contact owned a 2013 BMW 328i. While driving 63 MPH, the brake pedal was depressed and the vehicle failed to respond. In addition, no warning lights illuminated. As a result, the contact crashed into another vehicle and the air bags exploded, ejecting metal fragments. The contact sustained leg, ribs, and sternum injuries. The passenger sustained bruises, a punctured intestine, neck, and rib injuries. Both the driver and passenger required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 8,500. ..updated 12/29/14 *bf
other 2 complaints shown
Driver sun visor/vanity mirror falls out at swing arm periodically when going over bump or rough road. This happens when it is pulled out at an angle to shield from sun coming in from side. It falls on your head. There is a wire that retains it so it doesn't fall to the floor but swings in the air. Dealer says it is not a defect, can't fix it, has to replace whole assembly. I believe it is a defect with how the visor is retained at it's pivot end. It goes into a socket in the roof and is retained by a spring clip that can't be replaced separately and is part of the whole visor assembly.
Driving west on I-70 from indianapolis, in towards terre haute, in sunroof exploded outward. Extremely loud noise like gun shot. Very little traffic and nothing hit my car. Going 70 in 70mph zone. Temp approx. 38 degrees. Glass fell in to vehicle and on me and in hair.
brakes 1 complaint shown
Tl* the contact owns a 2013 BMW 328i. While driving approximately 30 MPH, the brake pedal was depressed but failed to operate. As a result, the vehicle crashed into the curb and the brakes engaged independently. The vehicle was towed to a dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 37,000.