Driving my 2013 GMC terrein (2.4l) it was about 20 degrees out, a warning light came on that oil pressure is low "stop engine immediately. I pulled over at a gas station and as got out of the car I could see a oil spilling from below the engine. I had it towed to my mechanic and he said it had a a rear crankshaft seal oil leak. I had received an extended warranty bulletin 14882 which GMC recognize the issue. This special coverage covers the condition (2010-2013 GMC terrain vehicles equipped with a 2.4l engine (laf, lea or luk) that have experienced high oil consumption may also experience a frozen and/or plugged pcv (positive crankcase ventilation) system during cold weather operation. This condition may increase crankcase pressure leading to a rear crankshaft seal oil leak) for a period
2013 GMC Terrain owner complaints
362 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.
engine 10 complaints shown
Tl* the contact owns a 2013 GMC terrain. The contact stated that after parking the vehicle, the following day the vehicle would not start. The vehicle was towed to an independent mechanic who diagnosed that the engine oil pressure was low and the timing chain had failed. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not notified. The failure mileage was 124,000.
Was driving vehicle all of a sudden reduce low power engine mode. Sign came on and something about stabilization traction. Not sure exactly what vehicle stalled out will not restart. Also have used too much oil constantly putting oil in one to 2 quarts every two weeks or more.
The contact owns a 2013 GMC Terrain. The contact stated that he noticed oil spots on his driveway that were coming from his vehicle. The contact called the dealer and was informed that the next appointment would not be available until six weeks. One day as the contact's wife was driving approximately 45 MPH, the vehicle stalled without warning. Due to the failure, the contact had the vehicle towed to the dealer where after a few weeks in their possession, they diagnosed the vehicle with engine failure. The manufacturer was notified of the failure and gave him the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was approximately 89,000.
Consuming too much oil between oil changes and no indication light comes on to inform me of low oil levels
Oil consumption is high causing car to burn all oil out and car to make loud noises/stop running.
My terrain ran out of oil and had no leaking anywhere. Found out from the dealer that these vehicles have a huge problem where they are burning oil internally and need their pistons and rings replaced. Had to go in every 500 miles and have them check the oil. It was down every time I went in and they would have to add oil. I thought I was still under warranty and come to find out after finishing the oil consumption testing that I was not. The bill would have been over $5000 of which I am a single mother with a car payment for a car that is now junk. My car eventually died due to the oil problem and other common issues known to GMC. It is not fair
The contact owns a 2013 GMC Terrain. The contact stated while driving at approximately 40 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was towed to the residence. The contact stated that prior to the vehicle stalling, the vehicle was consuming an excessive amount of engine oil. The contact stated that one quart of oil was being added every week. The contact had taken the vehicle to a local dealer who added engine oil and was conducting an oil consumption test. The vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 113,000.
Purchased car used from GMC dealer 88,706 miles. 1 previous owner thta purchased from gm dealer new, I purchased extra 100,000 warranty in addition. I drive about 10 miles total a day about 3 days a week to work, so I have not put many miles on it. 30 days after purchase when driving home from work got to driveway, car dumped large quantities of oil on driveway. No warning lights ever came on to indicate a problem. Diagnostics should have indicated pressure build-up. Car had hesitated a bit at the last stoplight before my house on the way home but not bad and only one time. Oil all over underside of vehicle. Towed to dealer, gm knows of the issue but my VIN is not on "the list" for the "service adjustment" not a recall but it should be.. Nobody can say why. Will cover part but
The vehicle consumes oil at a rate much higher than "normal". Between manufactures recommended oil change interval the vehicle will consume 40-50% of the engines oil capacity. This is determined to not be out of specification in regards to issued service bulletins for the vehicle, but is not "normal" or stated as operating as designed by the GMC operation manual/documentation. There have been other performance and reliability issues with the vehicle related to ignition and timing whereas the vehicle will not run/start/or stalls(camshaft position sensor issues). Service bulletins on the same vehicle indicated excessive wear on timing chain assemblies(which can lead to timing issues) as a result of the excessive oil consumption. Upon taking the vehicle to the dealer and undergoing multi
visibility 5 complaints shown
Tl* the contact owns a 2013 GMC terrain. The contact stated that while driving approximately 50 MPH, the windshield wipers detached from the vehicle. The contact received notification of NHTSA campaign number: 16v582000 (visibility) however, the remedy was not available. The manufacturer was notified of the failure. The failure mileage was unknown. Parts distribution disconnect. The VIN was not available. Updated 02/15/2017*ct the consumer stated the windshield wiper transmission arm ball joint separated at the wiper motor. Updated 02/22/17.*jb
Tl* the contact owns a 2013 GMC terrain. The contact received a notification of NHTSA campaign number: 16v582000 (visibility); however, the part to do the repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Tl* the contact owns a 2013 GMC terrain. While driving 35 MPH, the windshield wipers seized without warning. The contact stated that the weather was bad at the time of the failure. The vehicle was not diagnosed or repaired. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 16v582000 (visibility,wipers). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
On 12/15/18 while driving on highway in maryland on a heavy raining night windshield wipers stop working and froze in place. Had to pull off and acquire a ride home, and retrieve vehicle the next day.
Tl* the contact owns a 2013 GMC terrain. The contact received notification of NHTSA campaign number: 16v582000 (visibility); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While driving in the rain and using the windshield wipers, the wipers failed without warning. The contact stated that the windshield wipers stalled in mid motion and remained in the middle of the windshield. The contact had the vehicle towed home. The approximate failure mileage was 58,000. The manufacturer was made aware of the failure. VIN tool confirms parts not available.
powertrain 2 complaints shown
Tl* the contact owns a 2013 GMC terrain. While driving 55 MPH, there was an abnormal loud noise coming from the front of the vehicle. The noise was so loud that the contact could not continue to drive the vehicle and had it towed. The dealer diagnosed that there was a hole in the transfer case. The vehicle was not repaired. The manufacturer was notified of the issue. The VIN was invalid. The failure mileage was 103,000.
My 2013 GMC terrain died while I was driving down the road, it was found to have excessive oil consumption, none of the warning lights in the car came on not even the oil light to indicate low oil. The car had bad piston rings which was part of the cause. Gm knew about this issue but didn't properly notify everyone involved. I knew nothing about this issue until it happened to me & later received a letter stating my car was inadvertently left out of the initial sca. The fact that these cars die while driving without any warning is extremely dangerous. I have children that were in the car when this happened we are lucky we didn't hit anyone and no one hit us. Gm has been unwilling to help with any of this
steering 1 complaint shown
When driving in the rain going through puddles power steering will intermittently stop working.
electrical 1 complaint shown
The electrical system has failed to work on a number of occasions. During this time, I have had the user interface screen freeze, not power off and lose services during usage. The electrical panel issues will lead to further complications moving forward. *tr
cruise control 1 complaint shown
The ABS light is on and service engine soon light has been on since my wife has bought her car in sept 2018 when she had a warenty the dealer sold her a car made her sign paper work before she could even test drive vehicle know we have a vehicle that doesnt work properly traction control is off stabilitrack is on dash notification also timing chain is bad and crankshaft needs to be replaced acording to diagnostic code dealership in alexandria mn lakes area auto sales eric gardener is the owner which refuses to fix or give us diferent car my family has 5 disabled people that we need to transport and know cant because of the dealership selling us a car thats not reliable